PREVENTION AGENT

Description

Job Summary: The Prevention Agent I is responsible for protecting the company's assets by ensuring the safety of customers and employees through surveillance and control. Key Highlights: 1. Ensure safety for customers and unit employees. 2. Conduct internal monitoring and surveillance to prevent losses. 3. Control operational procedures and enforce the company's code of ethics. #### **About the Role:** Ensuring the company's assets are well cared for and protected is fundamental to the business. The Prevention Agent I serves as the unit's eyes, providing safety to customers and employees. This professional is attentive, careful, organized, and engaged—indispensable for this role. #### **Main Responsibilities:** * Control operational procedures and processes, based on application of the company's code of ethics; * Receive goods and interact with third parties, participating in internal and external audits; * Support inventory activities conducted at the store, together with the department supervisor; * Perform theft, loss, and merchandise misplacement prevention services via electronic monitoring and internal surveillance; * Define corrective actions for vulnerable areas; * Aim to prevent total losses, according to the company's established target; * Guide customers on various situations related to departmental activities; * Serve customers according to the company's required service standards; * Comply with operational procedures required for the position. #### **Desirable Qualifications (Preferred):** * Prior experience in loss prevention; * Ability to identify and propose improvements to security processes; #### **Benefits:** * Family Assistance Network * Telemedicine and Telepsychology * Dental Plan * Benefits Club * Pharmacy Discounts * Benefit Card * Incentive Programs * Life Insurance * Funeral Assistance * Pregnancy Monitoring * Nursing Room, Changing Room, and Rest Room * Meal Voucher * Career Development Plan * Partner Website Discounts #### **Work Schedule and Hours:** * Rotating 6-days-on/1-day-off schedule; * 7 hours 20 minutes per day.