Description
Job Summary:
Professional responsible for guest service, reservation control, and administrative support, including assistance to other departments and event negotiation.
Key Highlights:
1. Friendly and efficient guest service
2. Hotel reservation control and updating
3. Event negotiation and closing
**RESPONSIBILITIES:**
* Provide in-person, telephone, and WhatsApp customer service with friendliness and efficiency;
* Perform guest check-in and check-out, ensuring a welcoming and organized experience;
* Control reservations and update information in the hotel system and reservation engine;
* Support reception administrative tasks;
* Negotiate and close events;
* Provide support to other hotel departments as needed to ensure smooth operations.
**REQUIREMENTS: Driver's License Category A-B**
**Must be able to drive both car and motorcycle**
**WORK SCHEDULE: 2:30 PM to 11:00 PM – rotating 6-day workweek with 1 day off**
**BENEFITS:**
* Salary: BRL 1,621.00
* Fixed hotel meal allowance: BRL 350.00
* Meal voucher: BRL 450.00;
* Food basket: BRL 250.00;
* Pharmacy allowance: BRL 150.00;
* Transportation voucher or fuel allowance;
* Health and dental insurance;
* Life insurance.
Job Type: Full-time, Permanent CLT
Compensation: BRL 1,621.00 – BRL 2,000.00 per month
Benefits:
* Medical assistance
* Commercial agreements and discounts
* Free parking
* Meal voucher
* Transportation voucher
Work Location: On-site