Description
Job Summary:
Professional responsible for aligning, implementing, and supporting technology solutions in agribusiness, ensuring customer performance and satisfaction.
Key Highlights:
1. Implementation of agricultural management software
2. Focus on optimizing customer processes and operational performance
3. Technical relationship with customers and identification of improvements
We are recruiting for Agrosoft, a company specialized in technology solutions for agribusiness, located in Erechim, focused on developing software and digital tools for agricultural management.
**Main Responsibilities**
* Align project objectives with the customer's critical success factors, considering operational needs, internal processes, and business guidelines;
* Collaborate with the customer to define the final implementation vision, establishing scope, deliverables, and expectations for each project phase;
* Execute software implementation according to the established plan, respecting each customer's operational processes and specificities;
* Configure, validate, and monitor system usage, ensuring data quality and supporting decision-making;
* Conduct technical training and user capacity building, promoting correct use of functionalities and improved operational performance;
* Monitor system data and information, verifying alignment with the project’s original objective and consistency of implemented processes;
* Identify opportunities for continuous improvement in customer processes, proposing adjustments and enhancements to solution utilization;
* Maintain technical relationships with active customers, presenting new features and encouraging optimal system utilization;
* Ensure timely updates of visit records, technical reports, schedules, expenses, and implementation documentation.
**Desired Qualifications**
* Experience in technical support, system implementation, or ERP system maintenance;
* Experience in software implementation processes and consultative customer service;
* Availability for frequent travel;
* Driver's license category B;
* Knowledge of administrative, financial, or operational processes applied to agribusiness is desirable.
**Academic Requirements**
* Bachelor's degree in Accounting, Business Administration, Production Engineering, or technology-related fields.