Job Summary: This professional will work across various processes, supporting internal/external areas, analyzing and enhancing processes, with an emphasis on document management and continuous improvement. Key Highlights: 1. Participation in a Multiskilling program for team development. 2. Focus on process analysis and enhancement for optimization. 3. Opportunity to suggest system improvements for users. * Collaborate synergistically and support internal/external areas and suppliers. * Analyze daily responsibilities' processes, providing responses/alternatives satisfying internal/external customers. * Work across multiple processes, as the area participates in the Multiskilling program for team development. * Availability to perform activities on weekends. * Enhance processes by reducing rework and optimizing team time. * Manage receipt and archiving of customer documentation/contracts. * Administer administrative tasks such as clearance letter tracking and gathering information for updating corporate structure records in the internal system. * Ability to learn diverse processes, as the area participates in the Multiskilling program for team development. * Completed or ongoing undergraduate degree in Information Technology, Information Systems, Engineering, Administration, or related fields. * End-to-end project support, including full documentation review; technical specifications analysis; and execution per specifications (identifying errors, execution issues, and points of attention/risks). * Analyze/suggest system improvements to enhance internal/external user experience. * Basic understanding of system integration, data flows, and error handling. QUALIFICATIONS & EXPERIENCE * Undergraduate degree completed or in progress. * Experience with operational routines. * Excel. * Programming language knowledge preferred. * Power Automate knowledge preferred. * Familiarity with continuous improvement concepts preferred. * Discipline, organization, and planning skills. * Ability to build constructive relationships with customers, peers, and other departments. SKILLS & KNOWLEDGE * Analytical ability. * Teamwork. * Initiative. * Results orientation. * Flexibility and adaptability to change. * Innovation capability. * Customer-focused mindset. * Sense of urgency. * Strong communication skills. * **Brazil:** GM Financial is an equal opportunity employer. We do not discriminate against any applicant or employee based on race, color, age, sex, marital status, national origin, religion, sexual orientation, gender identity, veteran status, or disability. #GMFJobs #LI-HQ1 #LI-Hybrid
João Silva
Indeed · HR
João Silva
Indeed · HR
