CREDIT ASSISTANT

Description

Job Summary: Professional responsible for executing administrative and operational credit department processes, including credit analysis, collections, and customer service. Key Highlights: 1. Credit analysis and collection from delinquent customers 2. Customer database updating and customer service 3. Part of a century-old company that values diversity **None:** Have you ever considered joining a company over 100 years old? Join us in this legacy! The world changes; Zema acts! Guided by our core values—work ethic, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals eager to join one of the best companies to work for! **Learn more about our history:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Execute administrative/operational credit department processes, such as: customer credit analysis according to predefined procedures, customer database updating, and credit protection agency inquiries. Conduct collections from delinquent customers. Provide customer service to address inquiries. Issue payment slips and manage payment tracking. Maintain up-to-date customer records. **Preferred Qualifications:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer literacy; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday Leave; Exclusive partnership discounts across various services and products. Diversity & Inclusion We are committed to seriously promoting and building Diversity & Inclusion within our company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None