Jaguariuna Network Sys Admin Job Listings

Mid-Level Infrastructure Analyst64858373167235120

**Responsibilities:** * Responsible for infrastructure and information security projects, from planning through execution. * Develop and maintain technical documentation. * Implement and maintain information security solutions, including anti-spam, antivirus EDR Defender, Fortinet firewalls, and Active Directory. * Ensure environment connectivity, with a focus on Cisco technologies. * Configure and manage Microsoft environments (Office 365 ADM, EntraID, MDM Intune, SharePoint). * Manage vendors and partners, ensuring quality, productivity, security, and technological innovation. * Contribute to information security by leading initiatives such as vulnerability management and mitigation, phishing campaigns, patch application, penetration testing, and hardening in collaboration with vendors. * Manage observability tools (Zabbix/Grafana). **Requirements:** * Completed bachelor’s degree in Computer Networks, Computer Engineering, or related fields; postgraduate studies or an MBA are advantageous. **Specific Knowledge:** * Familiarity with ISO 27001/27002 standards and LGPD. * Experience with security policies, phishing campaigns, SIEM, and SOC. * Vulnerability management, patching, DLP, and hardening. * Firewall configuration, preferably Fortinet. * Antivirus, EDR, and antispam administration, preferably Microsoft Defender. * Switch and wireless configuration, preferably Cisco. * Network administration: TCP/IP, DNS, DHCP, VPN, routing protocols. * Management of Microsoft environments: Office 365 ADM, AD, EntraID, MDM Intune, SharePoint. * Experience with virtualized environments running Windows Server 2022–2025 and Linux/Debian. * Observability tools (Zabbix/Grafana). * Experience with ITSM, preferably GLPI. * Asset management: hardware, software, and licenses.

R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil

Negotiable Salary

Infrastructure Analyst Nr1 - Downtown64846309645059121

Indeed

Infrastructure Analyst Nr1 - Downtown

Human Resources Consulting is seeking an Infrastructure Analyst Nr1 professional in Hortolândia (Downtown). Valor Potencial is a company focused on developing innovative solutions to maximize business performance. Its goal is to help companies identify and explore their growth potential. **Responsibilities:** Configuration of WIFI equipment. Functionality, connection, registration, and login testing of WIFI equipment. Maintenance of WIFI equipment. Rollout of WIFI equipment on buses, terminals, or bus stops. Electrical testing of wiring harnesses, fuse holders, and fuses. Installation of WIFI equipment on buses or terminals. Assembly and maintenance of racks, controllers, antennas, and cable TV outlets. Photographic As-Built reporting. Installation of links with fixed-line and radio telecommunications operators. Monitoring, cabling, and installation of infrastructure. Technical visits for project implementation and maintenance. Structured network maintenance. Heatmap generation. Hotspot monitoring. Usability of internal systems. **Desired Qualifications:** **Education:** Completed technical education **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: BRL 2,245.00 * Meal voucher * Transport voucher * Notebook **Additional Information:** * Contract type: Permanent – On-site * Duration: Full-time * Working hours: To be determined.

R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil

R$2,245/month

INFRASTRUCTURE ANALYST N164845445644035122

Indeed

INFRASTRUCTURE ANALYST N1

WIFI equipment configuration; Functionality, connectivity, registration, and login tests for WIFI equipment; Maintenance of WIFI equipment; Rollout of WIFI equipment on buses, terminals, or bus stops; Electrical testing of wiring harnesses, fuse boxes, and fuses; Installation of WIFI equipment on buses or terminals; Assembly and maintenance of racks, controllers, antennas, and cable TV outlets; Photographic report – As-built Installation of communication links with fixed-line and radio telecommunications providers; Supervision, cabling, and infrastructure installation; Technical visits for project deployment and maintenance; Structured network maintenance; Heatmap generation; Hotspot monitoring; Usability of internal systems. Employment type: Full-time CLT contract Salary: R$2,245.00 per month Benefits: * Medical insurance * Meal vouchers * Transportation vouchers Selection questions: * Availability to work night shifts (weekdays) and occasional travel, weekends, and holidays? * Valid driver’s license? * Academic or technical background in IT, PC, notebook and server support, and basic networking knowledge? * Easy access to Jardim Amanda I – Hortolândia?

R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil

R$2,245/month

Junior Infrastructure Analyst64844627880193123

Indeed

Junior Infrastructure Analyst

Somnis is assisting **Edge Connection in hiring a Junior Infrastructure Analyst**, responsible for ensuring the availability and performance of corporate platforms. You will provide support and administration for critical environments, including VMware clusters, Veeam backup servers, Active Directory, and Microsoft 365. **Requirements:** * Local support for VMware clusters: troubleshooting, maintenance, and configuration adjustments. * Administration of Veeam servers: monitoring backup jobs, generating reports, and managing retention policies. * Active Directory management: users, groups, GPOs, and Microsoft 365 accounts. * Support for Veeam clients on workstations and servers. * Participation in system upgrades, documentation, and continuous process improvement. * Collaboration with other IT teams to ensure service availability. * Basic knowledge of VMware virtualization (vSphere, ESXi). * Experience with Veeam backup solutions (configuration and monitoring). * Active Directory administration (users, groups, GPOs). * Familiarity with Microsoft 365/O365 (accounts, licenses). * Strong communication skills and ability to work effectively in a team. **Desirable:** * Experience with cloud virtualization environments (AWS, Azure) — competitive advantage. * VMware (VCP, VCE) or Veeam certifications — knowledge differentiator. * Scripting knowledge (PowerShell, Bash) — for task automation. * Experience in server migration projects — planning capability. * Knowledge of security policies and compliance — alignment with corporate standards. **Employment type: CLT** **Salary: BRL 3,000.00** **Working hours: Monday to Friday, from 09:00 to 18:00 — with a 1-hour lunch break.** Job type: Full-time CLT Compensation: BRL 2,500.00 – BRL 3,000.00 per month Benefits: * Meal voucher * Transportation voucher Selection questions: * Do you have hands-on experience with VMware (vSphere/ESXi)? * Have you worked with Veeam Backup & Replication (job configuration or monitoring)? * Do you have experience administering Active Directory (users, groups, and GPOs)? * Have you administered Microsoft 365 (O365) accounts and licenses? * Do you hold certifications or have experience with cloud environments (AWS or Azure)? * Are you available to work 100% on-site in Campinas/SP? * Is your salary expectation aligned with the offered range (BRL 2,500 – BRL 3,000)? Work location: On-site

R. Ari Coelho, 394 - Lot. Alphaville Campinas, Campinas - SP, 13098-410, Brazil

R$2,500-3,000/month

Manufacturing Analyst / MES Support - 2510564843748248193124

Indeed

Manufacturing Analyst / MES Support - 25105

### **Position Description:** We are seeking a Manufacturing Analyst / MES Support professional to provide support, monitoring, and enhancement of Manufacturing Execution Systems (MES) and other shop-floor applications. The candidate will be responsible for ensuring operational continuity of systems, supporting implementations, and actively collaborating with local and global teams. ### **Responsibilities:** * Manage the full ticket lifecycle: status updates, detailed action logging, analysis, incident resolution, and report generation. * Support the planning and execution of MES-related implementations and projects focused on improvements and new solutions. * Collaborate with internal and international teams to ensure integrated support and respond to high-priority requests within established deadlines. * Provide support for other local applications related to the manufacturing environment, in addition to MES systems. * Provide after-hours support when necessary to ensure operational continuity. * Ensure compliance with internal policies, standards, and procedures. * Work closely with development teams and functional areas to resolve application issues and address new requirements. * Interact with end users to deliver support, training, and guidance aimed at improving operational processes. * Collaborate with global teams to standardize and optimize production PC installations. * Perform testing, validation, and management of new application releases. * Develop and maintain automated tests to identify issues prior to go-live. * Create and maintain technical and functional documentation. * Plan, install, test, and monitor technical prerequisites on production PCs. * Evaluate existing work processes and implement continuous improvements. * Support integrations between shop-floor systems and other platforms such as SAP, PLCs, Reporting, and PLM. * Participate in occasional travel to other facilities as required. * Provide support for other IT demands (infrastructure and systems) following hiring. * Act ethically, systematically, deadline-oriented, and with strong professionalism in a multicultural environment. ### **Requirements – Education and Experience:** * Bachelor’s degree in a related field **or** at least three years of proven experience with production supervision software. * Practical knowledge of hardware: industrial PCs, expansion cards (Applicom / Molex / Woodhead), RS232 serial communication, and industrial protocols (especially Ethernet/IP). * Familiarity with vision inspection systems. * Basic understanding of industrial automation, PLCs (Siemens S7, Allen-Bradley), I/O, PC integration, and OPC solutions. * Proficiency in SQL and experience with databases (SQL Server). * Advanced use of ticketing and incident management tools. ### **Technical and Behavioral Skills:** * Strong ability to collaborate with functional and development teams. * Clear and concise communication skills with users and global stakeholders. * Proactive in identifying improvements and optimizing processes. * Organized, disciplined, and skilled at prioritizing tasks. * Ability to work autonomously and meet deadlines. * Adaptability to multicultural and international environments. * Willingness to undertake occasional travel.

R. Humberto Pescarini, 204 - Centro, Vinhedo - SP, 13280-262, Brazil

Negotiable Salary

1039351 - Junior Support Analyst64843748200066125

Indeed

1039351 - Junior Support Analyst

**Job Opening: Junior Support Analyst** **Location:** Hortolândia **About the Position:** We are seeking a professional to provide user support, ensuring the proper functioning of corporate systems, software, and equipment. If you enjoy solving problems and possess initiative, this opportunity is for you! **Responsibilities:** * Providing **Level 1 support** * Installing, configuring, and troubleshooting systems, software, and applications; * Delivering remote and on-site support; * Relocating, replacing, and upgrading hardware and software; * Providing technical support for home office environments for minor-issue corrections or configurations. **Requirements:** * Experience installing software and maintaining computers, **even if in a personal context**; * Proficiency with technology and user support; * Availability for **on-site work** **Preferred Qualifications:** * • Basic knowledge of Operating Systems (Windows—primarily versions 10 and 11): Installation, network configuration, permissions, drivers, user profiles. • Basic knowledge of Networks and Connectivity (Network diagnostics using commands such as ping, ipconfig, tracert, TCP/IP, DNS, DHCP, Gateway, and VPN) • Basic knowledge of Information Security (Best practices: strong passwords, phishing awareness, access control, antivirus policies, firewall, backups, fundamental understanding of LGPD and data confidentiality) • Basic knowledge of Support Tools and Software (Office Suite, Microsoft 365, ticketing / ITSM systems, and remote access tools) • Basic knowledge of Hardware and Infrastructure (Basic assembly and maintenance of computers and laptops; diagnosing peripheral failures (monitors, mouse, keyboard, headset); driver installation; replacement of simple components (RAM, HDD, SSD). Employment Type: Full-time CLT Compensation: BRL 1,904.00 per month Benefits: * Medical insurance * Dental insurance * Food allowance * Meal voucher * Transportation allowance

R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil

R$1,904/month

Senior Technology Analyst (Support and Service Management)64843747945731126

Indeed

Senior Technology Analyst (Support and Service Management)

Description: Education: * Bachelor's degree completed in Computer Science, Engineering, Information Systems, or related fields. Technical Knowledge: * Experience in technical support and user experience management, with focus on hardware and IT vendor management. * Knowledge of hardware specifications and their application in corporate environments. * Knowledge of MDM, change management (CMs), and basic N1-level networking. * Strong communication skills with both technical and non-technical stakeholders. * Analytical, proactive, collaborative, and results-oriented profile. * Familiarity with frameworks such as ITIL, COBIT, or similar will be considered a plus. Responsibilities: * Collaborate in user experience management, focusing on continuous improvement and optimization of deployed hardware performance. * Assist in supervising and optimizing on-site (Field Services) and remote (Service Desk) technical support services, contributing to SLA compliance and service quality. * Support the management and operation of mobile telephony infrastructure, ensuring availability and performance, as well as device configuration and maintenance—including MDM (Mobile Device Management). * Participate in the control and review of IT service and solution contracts, ensuring compliance, performance, and cost-effectiveness. * Manage vendors, including performance evaluation and support in negotiations. * Monitor performance indicators (KPIs) and propose improvement actions for delivered services. * Serve as a technical support point for resolving complex hardware-related issues and provide support in change management (CMs). * Possess basic N1-level networking knowledge to assist in resolving connectivity and infrastructure issues. * Participate in meetings with business units to understand requirements and align technological solutions. * Assist in internal and external audits by providing evidence and reports on managed services. * Contribute to fostering a culture of excellence in user support and service delivery. 2512130202201917870

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

Backup Infrastructure Support Analyst64841953997186127

Indeed

Backup Infrastructure Support Analyst

**WE ARE XTREME IT** Extreme quality has a method. At Xtreme IT, quality is not a promise—it’s a method. What we deliver goes far beyond backup or tools. We deliver resilience, continuity, and real security for critical data. We are driven by a clear mission: to protect what keeps businesses running. And we achieve this by combining technology, intelligence, and our proprietary operational model. **JOB SUMMARY** Responsible for planning, implementing, managing, and monitoring corporate backup and data recovery solutions, ensuring the integrity, availability, and security of the company’s critical information. Works with discipline, a strong sense of responsibility, and an unwavering focus on quality, minimizing risks of data loss due to failures, disasters, or cyberattacks. A key contributor to business continuity, providing analytical insight and proactive action across all routines of administration, verification, troubleshooting, and optimization of backup systems. Also actively participates in developing and executing disaster recovery (DR) plans, ensuring operational resilience and continuous learning in challenging scenarios. **RESPONSIBILITIES** Backup Solution Administration: Manage and maintain daily operations of backup tools (e.g., Dell NetWorker, Veritas, Veeam, Commvault, IBM Spectrum Protect, etc.) with excellence. This includes configuring policies, schedules, data retention, and log monitoring. Proactively and continuously monitor backup routine success, identify failures and performance bottlenecks, and implement improvements to optimize resource utilization and execution time. Data Recovery (Restore): Execute file, database, virtual machine, or full-system restoration procedures as requested by users or during emergency situations. Media Management: Control and manage backup media storage, including LTO tapes, cloud storage, or virtual disks. Recovery Testing: Conduct periodic and simulated disaster recovery tests to validate plan effectiveness and identify areas for improvement. Documentation: Maintain up-to-date, clear, and standardized technical documentation to foster collective learning regarding backup architecture, standard operating procedures (SOPs), and disaster recovery plans (DRPs). Support and Service: Provide empathetic and assertive technical support, communicating transparently and focusing on definitive resolution; respond to and resolve backup-related support tickets and requests with rapid, efficient solutions. Training and Innovation: Research emerging technologies and trends in backup and data recovery to propose more efficient and secure solutions for the company. **EDUCATION** Bachelor’s degree in IT, Computer Science, or related fields.

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

Indeed

Field Support Analyst

We are seeking a professional to provide technical support for our offices and units, ensuring a smooth, secure, and efficient experience for all users. If you are hands-on, organized, and passionate about solving problems, this position is for you. Responsibilities Provide first- and second-level support to users, both on-site and remotely, resolving incidents related to hardware, software, operating systems, networks, and corporate tools. Perform installation and configuration of workstations, laptops, printers, and peripherals. Handle, log, and track service requests via the service desk tool, ensuring compliance with SLA deadlines. Ensure the proper functioning of equipment and basic IT infrastructure across offices and units. Document technical procedures and solutions applied, and maintain an up-to-date knowledge base. Support the technological onboarding of new employees (equipment preparation, access setup, and basic training). Suggest continuous improvements to support processes, contributing to the evolution of the area. Requirements: Previous experience in technical support (on-site and remote). Knowledge of Windows, Microsoft Office suite, networking, equipment maintenance, and service desk tools. Ability to interact with users empathetically, clearly, and in an organized manner. Proactive, collaborative, and solution-oriented profile. Minimum Education Level: Bachelor’s Degree Desired Education: * Information Technology, Technical Course * Information Technology, Bachelor’s Degree Languages: * English (Intermediate) * Life Insurance – MetLife * Sul América Health Plan (Optional) * Total Pass * Transportation Allowance * Meal/ Food Allowance

Rua Largo São Sebastião, 1 - Centro, Valinhos - SP, 13270-010, Brazil

Negotiable Salary

IT Support Analyst [MOGI-GUACU]64737637196291129

Indeed

IT Support Analyst [MOGI-GUACU]

You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Identify and resolve, both reactively and proactively, potential issues with IT equipment; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including setup and arrangement of equipment; * Perform on-site interventions to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve problems related to network connection points; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support troubleshooting of physical LAN, WAN, and WLAN issues within a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and components provided and funded by the CONTRACTOR, provided such equipment is outside its warranty period. * Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, and any other O.S.; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) as defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations involving computers, printers, peripherals, and accessories at the respective DE (Department/Division) and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions including: backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve problems, failures, and technical non-conformities affecting deployed or newly integrated computing resources (hardware and software); * Assist School Units in identifying, describing, and managing the warranty claim process with equipment or service providers under active warranty. Requirements * Completed undergraduate degree; * Experience in remote and on-site IT support; * Willingness to use personal vehicle.

Praça Rui Barbosa, 71 - Centro, Mogi Guaçu - SP, 13840-029, Brazil

Negotiable Salary

IT Support Analyst [MOGI-MIRIM]647376372764181210

Indeed

IT Support Analyst [MOGI-MIRIM]

You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks, assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Identify and resolve potential IT equipment issues, both reactively and proactively; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including setup and arrangement of equipment; * Perform fieldwork to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve problems related to network points; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support physical troubleshooting of LAN, WAN, and WLAN in a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and parts provided and funded by the CONTRACTOR, provided such equipment is outside warranty coverage. * Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, as well as any other O.S.; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) as defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations on computers, printers, peripherals, and accessories at the respective DE (Department/Division) and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions such as backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve technical problems, failures, and non-conformities presented by computer resources (hardware and software) in use or during integration; * Assist School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers holding active warranties. Requirements * Completed undergraduate degree; * Experience in IT support, both remote and on-site; * Willingness to use personal vehicle

R. Cel. Leitão, 506 - Centro, Mogi Mirim - SP, 13800-002, Brazil

Negotiable Salary

Cloud Infrastructure Analyst PL647173051930901211

Indeed

Cloud Infrastructure Analyst PL

Responsible for implementing, monitoring, and maintaining cloud infrastructure solutions, operating autonomously to sustain and improve systems. * Monitor cloud environment resources and metrics. * Create and maintain instances and application patching plans. * Execute contingency plans and performance improvement projects. * Support service teams, database teams, and DevOps in incident resolution. * Open and track tickets with vendors. * Ensure organizational compliance with company policies and standards. * Perform other activities related to the role. **Behavioral Competencies:** * Teamwork; * Assertive Communication; * Organization; * Focused Attention;

BR-373, 097 - Centro, Limeira - SP, 13480-013, Brazil

Negotiable Salary

Infrastructure Analyst II646196791125791212

Indeed

Infrastructure Analyst II

At **Mills**, we believe that building goes far beyond our business model—it’s about creating connections, generating opportunities, and transforming stories with real impact. With over 72 years of history, we are a national reference in the rental of aerial work platforms, heavy machinery (yellow line and trucks), compressors, power generators, forklifts, pallet jacks, tow tractors, and formwork and shoring equipment. Our comprehensive and reliable solutions drive diverse industries forward. Our culture values respect, collaboration, people development, and innovation. Here, we work in an environment that promotes growth, safety, and well-being for everyone—where each person is an essential part of our success. **Gender, generation, and culture pose no barriers when it comes to knowledge, talent, or skills.** Diversity is part of our daily construction, and we know that plural teams foster greater creativity, innovation, and results. **We are under construction. Join this journey and help shape a more diverse, sustainable, innovative, and opportunity-rich Mills.** **All our job openings are open to people with disabilities.** **Submit your resume and participate in the selection process for the opportunity described below.** **Responsibilities and Duties** Ensure continuous, secure, and efficient operation of the IT infrastructure at the Sumaré branch, serving as the local focal point to support leadership, operational teams, and critical departments within the unit. The mission involves ensuring network stability, delivering high-quality user support (including VIP users), maintaining IT environment reliability, and safeguarding IT assets—all while collaborating synergistically with corporate teams to uphold standards, security, and high availability. Key responsibilities include monitoring the branch’s network infrastructure; Supporting network integrations for machinery and operational systems; configuring and maintaining UniFi Wi-Fi; administering Cloud Telephony (Digivox PABX); managing Windows workstations, printers, and operational devices; Also responsible for managing privileged access and local IT inventory; monitoring rack/CPD temperature and environmental conditions; performing tests and ensuring proper operation of APC UPS units; and planning maintenance windows to minimize operational impact. **Requirements and Qualifications** Bachelor’s degree in IT, Networking, or related fields. Experience with Windows 7/10/11 and Windows Server 2008 or later, including Active Directory administration, Group Policy, MFA, and VPN. Knowledge of FortiGate and FortiAnalyzer firewalls, UniFi Wi-Fi, Cloud IP Telephony, Zabbix, and Grafana. Fundamental understanding of ITIL and asset management. Microsoft and ITIL Foundation certifications will be considered advantageous. **Additional Information** Medical Assistance; Dental Assistance; Meal or Food Allowance; Mobility Allowance or Commuter Pass; Life Insurance; Wellhub access for you and your dependents; PLR – Profit and Results Sharing; Extended Maternity and Paternity Leave; Dr. Mills (online medical consultations); Want to grow, develop, and work somewhere that truly values who you are? Then join us! At Mills, dreaming big is part of our culture—which is why we place people at the center of everything. Here, respect, collaboration, and development go hand-in-hand with innovation and safety. We’ve built a welcoming environment where everyone has space to learn, grow, and make a difference. As a Certified B Corporation, we commit authentically to positive impact: striving not only to create value for our customers but also for society and the planet. Moreover, we’re recognized as one of Brazil’s Best Companies to Work For by GPTW (Great Place to Work) and take pride in our journey: We are Latin America’s largest aerial work platform rental company. A national reference in machinery and equipment rental. We operate nationwide, with over 60 branches and 2,000 team members. At Mills, diversity matters. Here, no one is left behind—we believe that different stories, perspectives, and experiences make our team stronger and more creative. And it’s precisely through this plurality that we continue innovating and achieving extraordinary results—together. If you want to build a purpose-driven career in a place where your work makes real societal impact, this is your place. **And all our job openings are inclusive and open to people with disabilities.** **Inspire. Grow. Transform your journey.**

Praça da República, 258 - Centro, Sumaré - SP, 13170-003, Brazil

Negotiable Salary

IT Support Analyst [Amapro]645957871916831213

Indeed

IT Support Analyst [Amapro]

You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems and their derivatives (versions, releases, and corrections), as well as handling communication networks, supporting users with questions regarding standard market applications, among others; Responsibilities: * Detect and resolve, in a corrective and preventive manner, potential issues in IT equipment; * Verify the condition of IT equipment; * Support the CONTRACTOR's users during in-person meetings, teleconferences, and videoconferences by organizing and setting up equipment; * Perform fieldwork to resolve incidents or service requests, or to conduct inspections; * Fabricate network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve issues related to network points; * Implement sharing of network resources; identify problems in UTP cabling infrastructure; * Support troubleshooting of physical issues in LAN, WAN, and WLAN within a heterogeneous environment containing hubs and switches; * Install, replace, and substitute IT equipment and defective parts provided and funded by the CONTRACTOR, provided such equipment is out of warranty; * Install, update, and configure Antivirus security systems and supported Operating Systems (O.S.)—currently Windows and Chrome—and any other O.S.; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) defined by the contractor; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations on computers, printers, peripherals, and accessories within the respective DE allocation and its UEs; * Install network cards and update drivers; * Replace computer supplies such as ink cartridges and toner (provided by the CONTRACTOR); * Perform data loading, purging, and transfer on storage media; * Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve problems, failures, and technical non-conformities presented by computing resources (hardware and software) in use or during integration; * Assist School Units in identifying, describing, and managing warranty claim processes with equipment or service providers under active warranty Requirements * Completed higher education * Experience in IT support, both remote and on-site. * Availability to use personal vehicle

Praça Monsenhor João Batista Lisboa, 150 - Centro, Amparo - SP, 13900-080, Brazil

Negotiable Salary

Senior Infrastructure Analyst641536603738891214

Indeed

Senior Infrastructure Analyst

Description: For this position, we are looking for talents who have: * Advanced knowledge of cloud platforms (Azure, OCI, AWS). * Proficiency in Active Directory, Entra ID, VMware, and Citrix. * Advanced knowledge of Office 365\. * Experience with infrastructure monitoring tools. * Ability to work collaboratively in multidisciplinary environments. * Analytical, proactive, and results-oriented profile. * Experience managing critical and high-availability environments; * Skills to operate in complex corporate environments with multiple stakeholders. You may stand out if you have: * Cloud and Microsoft certifications * Experience in CSC environments or companies with shared IT structures; * Knowledge of ITIL practices and service management. * Knowledge and experience working in SOX environments In your daily responsibilities, you will focus on: * Administering and supporting cloud environments, including Azure, Oracle Cloud Infrastructure (OCI), and Amazon Web Services (AWS). * Managing and maintaining directory services such as Active Directory and Entra ID. * Managing Office 365 products * Administering virtualization environments using VMware and remote access solutions like Citrix. * Implementing and maintaining monitoring systems to ensure infrastructure service availability and performance. * Participating in continuous improvement and digital transformation projects, aligning infrastructure solutions with business needs. * Ensuring the security, compliance, and efficiency of IT environments. 2510160202251753860

R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil

Negotiable Salary

Mid-Level IT Analyst - Factory Floor Applications Support Specialist - 25105645286209135391215

Indeed

Mid-Level IT Analyst - Factory Floor Applications Support Specialist - 25105

**Position Description:** ------------------------- We are looking for a Factory Floor Applications Support Specialist to work in a global IT environment, ensuring continuous support for applications used in industrial operations. The professional will be responsible for maintaining solution availability, supporting implementations, participating in continuous improvement initiatives, and ensuring integration between factory floor systems and corporate platforms. Additionally, this specialist will provide support to international units (North and South America), primarily working on organization-specific applications and vendor-specific solutions, as well as understanding the customer-oriented hardware platform. **Responsibilities:** ---------------------- * Ensure rigorous tracking of tickets (status, documentation, resolution, and reporting); * Support planning and execution of deployments or projects related to new solutions and MES improvements; * Coordinate activities with technical and functional teams across different regions to ensure effective support for critical applications; * Work closely with local and global support teams to address high-priority requests within appropriate timeframes; * Contribute to the support and maintenance of other local applications beyond MES; * Provide off-hours support when necessary, according to operational demands; * Ensure compliance with internal IT policies and procedures; * Test and manage new application releases; * Develop and maintain automated tests for proactive failure detection before go\-live; * Create and maintain technical and functional documentation; * Design, test, deploy, and monitor technical prerequisites on production PCs, ensuring compatibility with new technologies; * Assist in integration between factory floor applications and corporate systems (e.g.: SAP, PLC, Reporting, PLM); * Train and support business users; * Collaborate with international deployment teams to optimize application installations; * Evaluate existing processes and propose continuous improvements; * Perform complementary IT activities after hiring (infrastructure and systems); * Availability for occasional travel to other units. **Education and Experience Requirements:** ----------------------------------------- * Bachelor's degree in related fields or minimum of 3 years of experience with production supervision software; * Experience with industrial hardware: * Industrial PCs; * Expansion cards (Applicom / Molex / Woodhead); * RS232 (serial lines); * Communication protocols (primarily Ethernet/IP); * Industrial camera systems; * Knowledge of industrial automation, including; * PLCs (Siemens S7, Allen\-Bradley); I/O; * Integration with PCs; * OPC solutions; * Knowledge of SQL and databases (preferably SQL Server); * Advanced experience with ticketing and incident management tools; * Fluency in English (required). **Required Skills:** ---------------------------- * Ability to work closely with development teams, functional teams, and end users; * Ability to resolve complex application issues and conduct technical analysis; * Organizational skills, ability to set priorities and meet deadlines; * Excellent communication and professional demeanor; * Ability to work independently and in multicultural and international environments; * Proactive in seeking continuous improvements; * Availability for national and international travel.

R. Humberto Pescarini, 204 - Centro, Vinhedo - SP, 13280-262, Brazil

Negotiable Salary

Indeed

Support Analyst

**Responsibilities:** * Provide technical support to employees in the installation and configuration of Software and Hardware, updating patches on servers and computers; * Keep the Software and Hardware inventory of the environment up to date; * Open and monitor internal and external technical tickets, provide support for internet link and VPN; * Perform backups, recovery tests, and intranet configuration; * Monitor servers, create users on Active Directory servers and email; * Keep infrastructure updated and documented **Requirements:** * Completed or pursuing a degree in Information Systems, Computer Science, or related fields; * Knowledge in Networks, Firewall, Security, and Telecommunications; * Previous experience in the role; * Reside in Limeira. Job type: Full-time CLT Benefits: * Medical assistance * Meal allowance * Transportation allowance

BR-373, 097 - Centro, Limeira - SP, 13480-013, Brazil

Negotiable Salary

INFRASTRUCTURE ANALYST645266833768971217

Indeed

INFRASTRUCTURE ANALYST

We are looking for an experienced and proactive professional to work in the IT infrastructure area, focusing on ensuring stability, security, and continuous evolution of corporate environments. The position requires strong technical ability, analytical vision, and the capability to work on strategic projects. **Responsibilities** * Implement, administer, and maintain servers, networks, and corporate systems. * Manage virtual and cloud environments, ensuring high availability and performance. * Automate critical processes and routines to optimize infrastructure. * Monitor service performance and availability, identifying and resolving potential failures. * Manage backup, security, and disaster recovery policies. * Participate in projects for expansion and modernization of data centers and corporate environments. * Lead high-complexity incidents, ensuring rapid response and mitigation. * Document technical procedures and support audit and compliance processes. * Contribute to continuous improvement and adoption of new technologies within the company. **Requirements** * Bachelor's degree in Information Technology, Computer Engineering, or related fields. * Minimum of **5 years** of experience in IT infrastructure. * Advanced knowledge in server and network administration. * Experience in cloud and virtualization environments. * Strong understanding of security, networking, and corporate connectivity concepts. * Ability to perform under critical situations with focus on solutions and stability. **Advantages** * Technical certifications in infrastructure, networking, or information security. * Knowledge of automation practices and DevOps.

Rua Largo São Sebastião, 1 - Centro, Valinhos - SP, 13270-010, Brazil

Negotiable Salary

Mid-level Support Analyst - Field Service (1)645257278062091218

Indeed

Mid-level Support Analyst - Field Service (1)

Description: Mandatory: * Bachelor's degree in IT-related fields; * Experience in on-site user support (Field Service); * Experience in equipment installation and maintenance; * Knowledge of hardware, Windows operating systems, MS Office and general software; * Experience using incident management tools. ServiceNow is a plus; * Basic networking knowledge. Desirable: * Proactivity and autonomy to solve problems on-site; * Good communication and organizational skills; * Flexibility and availability for travel; * Ability to work in a team and collaborate; * Respond to technical incidents on-site by visiting users for system diagnostics and maintenance of software, desktops, monitors, printers, notebooks, mobile devices and others; * Perform image deployment and prepare equipment for use; * Ensure compliance with internal processes and proper documentation of all activities performed; * Evaluate users' equipment requests, identifying their actual needs; * Provide on-site user support and basic training; * Verify IT compliance across units, promoting proactive actions to resolve issues (such as cable organization) and suggest improvements; * Ensure timely response within established deadlines; * Contribute to the continuous update of the knowledge base and support service desk training; * Support network, telecom, and infrastructure teams on-site (hands and eyes) whenever necessary; * Assist management in project execution and other diverse requirements. 2511120202181802843

R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil

Negotiable Salary

Bilingual Support Analyst645232067159051219

Indeed

Bilingual Support Analyst

**Requirements / Required Knowledge:** * Maintain the technology park (hardware and software) by providing technical support to users on-site and remotely. * Keep the inventory of equipment and peripherals up to date. * Receive, analyze, register, and resolve incidents and requests. * Create and maintain updated technical documentation and procedures for the area. * Install, configure, and resolve incidents related to computers (desktops and laptops). * Install and resolve incidents related to factory equipment (scanners, scales, thermal printers). * Open external tickets related to outsourced IT services and warranty services with manufacturers. * Install and configure systems. * Install, configure, and resolve incidents related to videoconferencing equipment. * Install, configure, and resolve incidents related to smartphones. * Install, configure, and resolve incidents related to Wi\-Fi antennas and networks. * Act as the local point of contact for the Infrastructure team when on-site support is needed at facilities. **Required Knowledge:** * Experience in **microcomputer support (general infrastructure, hardware, software, and user support).** * Completed or ongoing Bachelor's degree in Information Technology * Experience with IT maturity frameworks: ITIL, COBIT. * **Advanced English** for conversation, which will be essential. **Additional Information:** * Work location: Sumaré \- SP. Minimum Education Level: Bachelor's Degree Desired Education:* Information Technology, Bachelor's Degree

Rua Oscar Seixas de Queiroz, 97 - Jardim dos Calegaris, Paulínia - SP, 13140-000, Brazil

Negotiable Salary

10232998 - Junior Technical Support Analyst643800048366101220

Indeed

10232998 - Junior Technical Support Analyst

Description: Requirements and qualifications: * Knowledge of Office 365 - Account creation, password resets, permission groups; * Administration of other tools and resources such as: ADFS, AD, AD Connect, DNS, Windows, Firewall, Outlook, Skype For Business; * Knowledge of Windows 10/11; * Basic knowledge of IT Governance (ITIL/Cobit); * Equipment formatting; * Create, update, and document procedures and best practices, always aiming for continuous improvement; * Experience in operations with practices in support centers governed by metrics/indicators, such as: SLA, SLO, FCR, TMA, TME, Abandonment rate, satisfaction. * Higher education (completed or ongoing) in Information Technology fields; Differentiator: * ITIL certification; Working Hours * From 1:00 PM to 10:00 PM, Monday through Friday. * Work model: 100% on-site. * Work location: Valinhos, São Paulo-SP. NOTE: Hey! If you don't meet all the job requirements, we still invite you to apply, okay? We will carefully analyze your profile considering all your qualifications What are we looking for? * Experienced Field Service professional to perform installation, maintenance, and technical support for equipment/systems; Your day-to-day will be: * Responsible for providing user support via phone, remote, or on-site assistance, as well as recording incidents to enable analysis and resolution of tickets, escalating them to resolver groups if necessary; * Handle requests related to operating systems, software, hardware, networks, and Office Suite, up to technical demands and those related to services, security, and products; * Investigate, diagnose, and test the solution to the problem before going to the requester; * Interact with clients at all hierarchical levels. * End-user support, assisting and resolving their doubts related to support/infrastructure/systems areas * Guide users on existing processes, rules, and procedures; 2511050202231849240

Rua Largo São Sebastião, 1 - Centro, Valinhos - SP, 13270-010, Brazil

Negotiable Salary

"Field Support Analyst" #983466643800043018271221

Indeed

"Field Support Analyst" #983466

**Who We Are** Launched in 2023, Dexian has a global presence and brings nearly 30 years of experience through its legacy companies, primarily from the combination of DISYS and Signature Consultants. We started in Brazil in 2007 as DISYS and since then have acquired over 60 clients across different sectors of the economy. As Dexian, we have become one of the largest companies providing staffing solutions, IT solutions, and workforce augmentation. We are leading the industry by delivering exclusive services that combine global scale, full-service projects, and tactical agility to modernize hiring models. We support our clients in finding the best way to address their talent gaps, thereby supporting their digital transformation processes. We have strategically located offices in four major capitals: Curitiba (PR), Porto Alegre (RS), Rio de Janeiro (RJ), and São Paulo (SP). This allows us to stay close to our clients and consultants. We are also a Minority Owner Company and are proud to have originated in diversity. **What to Expect from Us** People are at the core of our strategy and represent our greatest asset. We are committed to attracting and retaining top talent and building genuine lifelong connections. Therefore, we act as a bridge between highly qualified professionals and consistent, prosperous opportunities. We believe that bringing together the right talent, technology, and organizations helps unlock transformative results and achieve new levels of success for our clients and consultants. Five core values guide us: Integrity, Transparency, Authenticity, Ingenuity, and Empathy. Dexian is committed to corporate social responsibility and invests in programs that support diversity and inclusion. If you share these same values, this is your place! **What to Expect from Your Day-to-Day Work:** * Maintain the technology park (hardware and software) by providing on-site and remote technical support to users * Keep the inventory of equipment and peripherals up to date * Receive, analyze, register, and resolve incidents and requests * Create and maintain updated technical documentation and procedures * Install, configure, and resolve computer (desktops and laptops) issues * Install and resolve factory equipment issues (scanners, scales, thermal printers) * Open external tickets related to outsourced IT services and warranty services with manufacturers * Install and configure systems * Install, configure, and resolve videoconferencing equipment issues * Install, configure, and resolve smartphone issues * Install, configure, and resolve Wi-Fi antennas and network issues * Serve as the local point of contact for the Infrastructure team when on-site support is required at facilities **What You Need to Have** * Completed or ongoing bachelor's degree in Information Technology * ITIL, COBIT * Language: Advanced English * Experience using ServiceNow * Intermediate or advanced Excel skills * ITIL Foundation certification or higher * Specialization courses and certifications in related fields **Where Will You Work?** We believe in the exchange of experiences and value relationships through a Hybrid model. Address: Sumaré/SP **Employment Type** CLT + Benefits Minimum Education Level: Bachelor's Degree Languages:* English (Native)

Praça da República, 258 - Centro, Sumaré - SP, 13170-003, Brazil

Negotiable Salary

Jr. IT Infrastructure Analyst643800042059551222

Indeed

Jr. IT Infrastructure Analyst

Temporary opportunity with on-site work in Indaiatuba. We are seeking a professional to provide technical IT support and maintain the infrastructure and support systems for business operations in full working condition. **We offer:** ============= * On-site cafeteria * Transportation allowance **Affirmative position for Women and People with Disabilities (PwD)** **Tasks and Qualifications:** ============================= * Provide technical support at three levels: phone, remote, and on-site * Install, support, and maintain software and hardware intended for users * Train end users on the use of various equipment used by the company * Support the company's infrastructure - network devices, cabling, software, telephony, printers, and servers * Analyze and forward infrastructure requests and improvements to the IT management/direction **Academic qualification required for the position** * Bachelor's degree completed **Skills and required experience period for the position:** * Experience with Windows 7 and 10, Active Directory * Experience in user support * Knowledge of LAN/WAN network infrastructure **KION Group respects and values diversity; therefore, all applications are welcome in our selection processes, regardless of race, color, religion, sex, sexual orientation, nationality, disability, or age.**

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

Mid-level Support Analyst - Field Service (9)643663468851211223

Indeed

Mid-level Support Analyst - Field Service (9)

Description: Mandatory: * Bachelor's degree in IT-related fields; * Experience with on-site user support (Field Service); * Experience in equipment installation and maintenance; * Knowledge of hardware, Windows operating systems, MS Office, and general software; * Experience using ticket management tools. ServiceNow is a plus; * Basic networking knowledge. Desirable: * Proactivity and autonomy to solve problems on-site; * Good communication and organizational skills; * Flexibility and availability for travel; * Ability to work in a team and collaborate; * Provide on-site technical support by visiting users for system diagnostics and maintenance of software, desktops, monitors, printers, notebooks, mobile devices, and others; * Perform image deployment and equipment preparation for use; * Ensure compliance with internal processes and proper documentation of all activities performed; * Evaluate users' equipment requests, identifying their actual needs; * Provide on-site user support and basic training; * Verify IT compliance across units, promoting proactive actions to resolve issues (such as cable organization) and propose improvements; * Ensure timely resolution of service requests; * Contribute to the continuous update of the knowledge base and support the service desk's training; * Support network, telecom, and infrastructure teams on-site (hands and eyes) whenever necessary; * Assist management in project execution and other diverse needs. 2510300202211839273

R. Vieira Bueno, 164 - Centro, Americana - SP, 13465-270, Brazil

Negotiable Salary

Senior Linux Infrastructure Analyst643532210835221224

Indeed

Senior Linux Infrastructure Analyst

Description: For this position, we are looking for talents who have: * Solid experience with Linux operating systems (Red Hat, Oracle Linux, etc.); * Knowledge in automation (Ansible, Shell Script, etc.); * Experience with virtualized and/or cloud environments (VMware, AWS, Azure, OCI, etc.); * Experience managing critical and high-availability environments; * Ability to work in complex corporate environments with multiple stakeholders. You may stand out if you have: * Linux certifications (LPI, RHCE, LFCS, etc.); * Experience in CSC environments or companies with shared IT structures; * Knowledge of ITIL practices and service management; * Knowledge and experience working in SOX environments. In your daily activities, you will focus on: * Defining technical standards and Linux-based infrastructure architectures; * Acting as a technical reference, guiding internal teams and external partners; * Managing vendors and third parties, ensuring service quality and compliance; * Supporting the implementation of scalable, secure, and highly available solutions; * Monitoring and tracking infrastructure service SLAs; * Handling second- and third-level technical support tickets; * Executing and monitoring changes in production and non-production environments; * Contributing to continuous environment improvement by proposing enhancements and innovations. 2510290202531776877

R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil

Negotiable Salary

Junior Infrastructure Services Analyst641528061415691225

Indeed

Junior Infrastructure Services Analyst

**Position: Junior Infrastructure Services Analyst** **Join the CPFL Group and Boost Your Career!** Where you will work: Indaiatuba/SP Work model: On-site Company: CPFL Infra – A company of the CPFL Energia Group. **Prerequisites:** * Completed Bachelor's degree in Administration, Accounting Sciences, Economics or related fields; * Intermediate knowledge of Office Suite (Excel, Word, PowerPoint) required; * Experience with PROC-V and Pivot Tables is desirable; * Knowledge of SAP is desirable; * Availability for 100% on-site work in Indaiatuba. **Your day-to-day responsibilities:** * Analyze and perform daily scheduling of automatic or manual payments directly in the system, including invoice and bill registration; * Serve employees and customers, following policies and contracted service level agreements, aiming for timely delivery and customer satisfaction; * Perform posting reconciliations; * Make tax and levy payments for the company; * Keep the area's performance indicator spreadsheet updated; * Contribute to solutions that streamline the area's operational processes, interacting with computerized systems and other company departments; * Assist in developing control procedures for all company payments, ensuring documentation is properly released and authorized. **What we offer:** * Transportation allowance; * Meal voucher; * Food allowance; * Medical insurance; * Dental insurance; * 6-month maternity leave and 20-day paternity leave; * Childcare allowance (according to eligibility rules); * Life insurance; * Profit sharing (PLR); * Gympass; * "Fale Comigo" Program (free and confidential phone support for psychological, legal, financial, social and speech therapy assistance). **Get to know us a little better:** We operate in Brazil's electric power sector and have a solid history since 1912, contributing to the development of cities and states we serve through solutions in **generation, transmission, distribution, energy trading and service provision.** Since 2017, the Group has been part of State Grid, the world's largest electric power company, strengthening our growth strategy and leadership in the Brazilian power sector. Through our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people with the efficiency of our service network. We believe diverse teams and an inclusive environment for everyone are essential for the sustainability of innovative, customer-focused organizations; therefore, we value diversity and guide our actions to ensure an inclusive culture and equal opportunities for all. Want to learn more about CPFL Group? Visit: https://www.grupocpfl.com.br/

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

Infrastructure Services Analyst Pl641528061235221226

Indeed

Infrastructure Services Analyst Pl

Position: Infrastructure Services Analyst Pl **Job Opening: Infrastructure Services Analyst Pl (Real Estate Regularization)** **Join the CPFL Group and Boost Your Career!** Where you will work: Indaiatuba/SP Work model: On-site Company: CPFL Infra – A company within the CPFL Energia Group. **Prerequisites:** Bachelor's degree in Engineering, Architecture, Law, Administration, or related fields. Intermediate-level proficiency in Microsoft Office Suite; Prior experience in real estate regularization with practical knowledge of interactions with municipal agencies (City Hall) and Real Estate Registries; Understanding of licensing, construction permits, and occupancy certificates; Power BI knowledge is desirable; Availability to work 100% on-site in Indaiatuba/SP. **Your day-to-day responsibilities:** Conduct ESG analysis and real estate due diligence; Manage third-party teams; Carry out urban and rural real estate regularization by identifying and resolving documentation, tax, and urban planning issues with relevant authorities; Monitor deadlines and progress of administrative processes, maintaining updated records and performing follow-ups with competent agencies. Review required documentation for real estate regularization (deeds, registrations, plans, etc.) and ensure documents meet legal and regulatory requirements. Serve as a liaison with municipal agencies, particularly urban planning, development, environmental, and public works departments, ensuring regularization processes comply with current regulations. Track real estate registration processes at registries, including requesting certificates and verifying pending issues. Provide support and guidance to internal clients, answering questions and providing updates on the status of regularization processes. **What we offer:** Transportation allowance; Meal voucher; Food voucher; Medical insurance; Dental insurance; 6-month maternity leave and 20-day paternity leave; Childcare allowance (subject to eligibility criteria); Life insurance; Profit-sharing program (PLR); Gympass; "Fale Comigo" Program (free and confidential phone-based support for psychological, legal, financial, social, and speech therapy assistance). **Learn more about us:** We operate in Brazil's electric power sector and have a solid history since 1912 of contributing to the development of cities and states we serve through solutions in generation, transmission, distribution, energy trading, and service provision. Since 2017, the Group has been part of State Grid, the world's largest electric power company, strengthening our growth strategy and leadership in the Brazilian power sector. Through our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people with the efficiency of our service network. We believe diverse teams and an inclusive environment for all individuals are essential for the sustainability of innovative, customer-focused organizations; therefore, we value diversity and guide our actions to foster an inclusive culture and equal opportunities for everyone. Want to learn more about CPFL Group? Visit: https://www.grupocpfl.com.br/

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

Mid-Level Support Analyst - Field Service641459383626251227

Indeed

Mid-Level Support Analyst - Field Service

We are looking for a **Mid-Level Support Analyst \- Field Service** to join our Information Technology team! If you have experience in **on-site technical support** and are seeking a challenge to work in the field, ensuring equipment operates properly and users are satisfied, this is your opportunity. You will be essential in ensuring excellence in technical support and IT compliance across our units, acting with autonomy and proactivity to solve problems and suggest improvements. **Responsibilities and duties** * **Respond** to technical service requests on site, visiting users for **diagnosis and maintenance** of systems, software, desktops, monitors, printers, notebooks, mobile devices, and others. * **Perform** image deployment and **preparation** of equipment for use. * **Ensure** adherence to internal processes and proper documentation of all activities performed. * **Evaluate** users' equipment requests, identifying their actual needs. * **Provide** on-site support and **basic training** to users. * **Verify** IT **compliance** in units, promoting proactive actions to resolve issues (such as cable organization) and proposing improvements. * **Ensure** timely response within established deadlines. * **Contribute** to the continuous update of the knowledge base and to the training of the *service desk*. * **Support** network, telecom, and infrastructure teams on site (*hands and eyes*) whenever necessary. * **Assist** management in project execution and other diverse needs. **Requirements and qualifications** **Mandatory:** * Completed bachelor's degree in IT-related fields; * Experience in **on-site (Field Service)** user support. * Experience in **equipment maintenance and installation**. * Knowledge of **hardware**, **Windows** operating systems, **MS Office**, and general software. * Experience using **ticketing management tools**. **ServiceNOW** is a plus. * Basic knowledge of **networks**. **Desirable:** * Proactivity and autonomy to solve problems in the field. * Good communication and organizational skills. * Flexibility and availability for travel. * Ability to work in a team and collaborate. **Additional information** **Working hours:** 5X2, from 08:00 to 18:00 **Unit:** Hospital Renascença Campinas \| Hapvida NotreDame Intermédica \- Av. Barão de Itapura, 1444 \- Jardim Guanabara, Campinas \- SP **What we offer?** * Meal allowance; * On-site meal; * Transportation voucher; * Medical assistance; * Dental assistance; * Pharmacy discount plan; * Life insurance; * Childcare allowance; * Totalpass; * Corporate University; * Interclube (discount program). **THE LARGEST SUPPLEMENTARY HEALTHCARE SYSTEM IN BRAZIL!** **For 80 years, we've delivered our best to fulfill our mission of providing integrated, high-quality, and accessible healthcare to generations of Brazilians. We seriously, responsibly, and ethically care for people’s well-being, combining best practices to offer accessible, high-quality healthcare to the Brazilian population.** **DIVERSITY** **We are committed to promoting diversity and inclusion in the workplace. Our goals are based on creating an environment free from prejudice, discrimination, moral and sexual harassment, disrespect, injustice, or offensive behaviors. Furthermore, we strive to create an environment where everyone feels safe expressing their true selves, with equal and equitable opportunities.** **We encourage applications from all individuals who align with our commitment to diversity and our mission of making quality healthcare accessible to Brazilians.** **Interested?** **Then come and be Hapvida!** **\#OurStoryStartsNow!**

R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil

Negotiable Salary

Junior Support Analyst638229987330571228

Indeed

Junior Support Analyst

As a Junior Support Analyst, you will be responsible for providing technical support, recording and prioritizing user requests. You will resolve incidents, diagnose hardware, software, and network issues, and document solutions. Requires experience with ITSM tools, system installation and configuration, security practices, as well as knowledge of networking, printer troubleshooting, and familiarity with ITIL. DESIRABLE KNOWLEDGE: Ability to receive, register, classify, and prioritize user requests. Competence in taking effective actions to resolve incidents and service requests, as well as answering general inquiries. Performs data collection of medium or low complexity under guidance. Writes and documents ideas and solutions clearly and comprehensibly / Ticket Classification Familiarity with operating systems Ability to diagnose and resolve hardware issues on workstations and peripheral devices. Experience with ITSM tools to log and track requests. Basic knowledge of networks (TCP/IP, DNS, DHCP, Firewall, Proxy, Gateway) Ability to install, configure, and update applications and systems. Knowledge of security practices, such as antivirus, firewalls, and password management. Ability to resolve issues related to specific software used by the organization (e.g., office suites, ERP systems). Knowledge in printer troubleshooting Knowledge in AI Basic English skills Basic knowledge of ITIL Foundation Ability to manage and optimize cloud environments (AWS, Microsoft Azure, Google Cloud Platform), including service migration and cloud resource administration to ensure efficiency and security Proficient in using and configuring monitoring tools such as Zabbix, Nagios, and SolarWinds for effective infrastructure management, with the ability to proactively identify and resolve performance issues. Minimum Education: Technical Course Desired Qualification:* Computer Science, Technical Course Languages:* English (Basic) * Meal Allowance / Food Voucher * Transportation Allowance * Sul América Medical Plan (Optional) * Life Insurance - MetLife * Total Pass

R. Cel. Leitão, 506 - Centro, Mogi Mirim - SP, 13800-002, Brazil

Negotiable Salary

Infrastructure and Cloud Analyst III638229987639071229

Indeed

Infrastructure and Cloud Analyst III

We are a **100% national** organization, passionate about creating Brazilian technology and focused on solutions and innovation. We generate ICT (Information and Communication Technology) solutions applied across various sectors such as telecommunications, agribusiness, finance, utilities, industry, cities, retail, and defense and security services. We believe that through our **Way of Being and Doing**, we will achieve sustainable results, contributing to the development of our people and society. Our values define our essence: who we are, what inspires us, and what makes us unique. They are our **Way of Being**. **Institutional Values \- COCRIAR:** **C**ollaboration **O**rientation to customer **C**onfidence **R**espect **I**nnovation **A**gility **R**esults Based on our Way of Being, we define the competencies and behaviors that reflect, in practice, our **Way of Doing** \- Leadership and Influence Capacity, Integration and Cooperation, Active Listening, Ethics and Integrity, Emotional Intelligence, Curiosity and Learning, Digital Thinking, Systemic Thinking, Resilience and Flexibility, Planning and Time Management, Value Generation, Data\-Driven Decision Making Do you identify with our **Way of Being and Doing**? Then come **COCRIAR** with us by joining our team as an **Infrastructure and Cloud Analyst III**! **What will be your day\-to\-day challenges:** * Sustain solutions during MVP and Pilot phases; * Implement, manage, and monitor IT services; * Define architecture standards together with the systems team; * Actively participate in analysis, research, selection, and planning of software and hardware. **We're looking for someone with:** * Completed undergraduate degree in IT or related fields, with experience in R&D activities related to the project; or ongoing Master's degree; or specialization certification; * Cloud computing (AWS, OCI, or Azure); * Linux Operating System; * Experience with CKAN tool: installation, customization, and management; * Experience implementing CI/CD; * Code versioning; * Container services (Kubernetes, Docker); * Agile methodologies. **It would be great if you have:** * Knowledge of data vocabulary: DCAT, DCAT\-AP, DCAT\- BR, W3C, and Schema.org; * Knowledge of the Federal Government's National Open Data Catalog. **CPQD offers:** * Childcare or babysitter allowance; * Unimed medical assistance; * Uniodonto dental care; * Vidalink medication benefit; * Pet health plan Guapeco; * Meal/food voucher; * Life insurance; * Holiday bonus above market standard; * Private pension plan; * WellHub; * Shuttle service; * Free parking; * Payroll-deductible loan; * Birthday month day off; * Holiday bridge days; * Citizen Company: extended maternity and paternity leave; * Post\-Graduation support program; * Partnerships and agreements: facilitating options in health, leisure, culture, and education; * Internal programs: focused on development and well-being. We are proud of who we are and believe this stems from our **diversity**! Therefore, we invest in our Diversity, Equity \& Inclusion program: **CPQD\+**, strengthening our practices for equal opportunities regardless of race, gender, age, religion, disability, or sexual orientation, and reaffirm our commitment to leveraging differences to foster an innovative, sustainable, and safe environment where everyone can reach their full potential. Join our team and Connect to the New. \#ConnectToTheNew \#Diversity \#Technology \#CPQD

R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil

Negotiable Salary