IT Projects Intern

Description

Job Summary: Support the technology and business teams in initiatives, contributing to process improvement, efficiency, and innovation through automation and support. Key Highlights: 1. Support the team in projects and improvements 2. Development of automations and innovations 3. Application of AI to enhance productivity **Come play your best role with a team of professionals who always do the right things, the right way, and for the right reasons. Ready to join our team?** * **Education:** Bachelor's degree in Systems Analysis, Computer Science, Computer Engineering, Information Systems, or related fields — currently enrolled. Expected graduation by June 2028\. * **Languages:** Intermediate English required; advanced English preferred. * **Computer Skills:** Intermediate Microsoft Office Suite required. * **Desirable knowledge includes:** * + Logic, basic programming, SQL, Java, Python, agile methodologies, APIs, integrations; + AI & data: foundational AI concepts, use cases for automation/productivity, data analysis, and continuous improvement (POCs); + Troubleshooting, log analysis, documentation, automation **EMPLOYMENT MODEL** On-site. **REQUIRED EXPERIENCE** * Experience in IT operations and innovation projects is preferred. **️ WHAT YOU WILL DO** * Support and assist the technology and business teams in initiatives, contributing to process improvement, efficiency gains, and innovation via automation, demand management, and technical-operational support — focusing on low-to-medium complexity tasks. **️ YOUR MAIN RESPONSIBILITIES** * Support the team in projects and improvements, * Creation of specifications/documentation, * Leading low- or medium-complexity tasks. * Collaboration with IT teams supporting the business * Monitoring access management and supplier payments. * Development of automations and innovations. * Technical requirement gathering and specification generation. * Application of AI to enhance productivity **BENEFITS:** **Physical Well-being**: Medical and Dental Assistance, Commuter Bus, Sylvamo Country Club, Workplace Gymnastics, Gympass, Cafeteria, Flu Vaccination. **Financial Well-being:** Life Insurance, Funeral Assistance, Food Allowance/Meal Voucher. **Mental Well-being:** Sylvamo Support Program. **Sense of Belonging**: Christmas Bonus. **We value diversity. Our opportunities are open to everyone — we foster an inclusive environment where every professional feels welcome, respected, and empowered to grow.**