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Customer Service Representative - Jaguaretama/CE
At Logos, we believe that every interaction with our customers is an opportunity to create exceptional experiences. We are looking for passionate and dedicated attendants to join our team. Logos Serviços stands out in the market by offering innovative and customized solutions in service management. With a successful and constantly growing trajectory, we take pride in our organizational culture that values respect for others, innovation, and commitment. Our team consists of highly qualified and motivated professionals who constantly strive to overcome challenges and contribute to the sustainable development of the company and society. At Logos Serviços, we believe that our organization's success is due to the talent and dedication of our team. We foster a work environment that encourages creativity, collaboration, and professional growth. We work to create a space where everyone can share their ideas and perspectives. Continuous development of our employees is a priority, as well as their well-being and job satisfaction. **Responsibilities and duties** * Provide in-person customer service. * Receive and assist customers in a courteous and friendly manner. * Issue service requests. * Provide accurate information about products, services, and company policies. * Resolve customer problems and complaints efficiently and satisfactorily. * Record customer complaints, suggestions, and compliments. * Register and update customer data in the system. * Keep the service area clean and organized. * Work as part of a team with other attendants to ensure quality service. **Requirements and qualifications** * Full availability and flexibility; * High school diploma; * Over 18 years old; * Office suite; * Basic computer skills; * Portuguese language; * Good typing skills. **Additional information** * Salary: R$1,648.35 * Medical assistance * Dental assistance * Meal allowance * Totalpass * Creditas * Partnership with Sesc * Partnership with Universities **We Focus on Process Management** With 18 years in the market, Logos has extensive experience in In-Person Service and Telemarketing. Its focus on process management through the combined use of labor and computer systems, along with opening channels on multiple platforms, ensures technological innovations, enabling efficient management and excellent results in the operation of its clients' processes. **We Continue Expanding** Its market expansion results from a partnership-based approach with client companies. Beyond meeting contractual demands, Logos seeks creative, intelligent, and financially sustainable solutions to enhance these companies' relationships with their consumers and build a favorable image. To ensure a high level of customer satisfaction, Logos adopts a management model focused on continuous improvement of internal and partner processes. That's why our employee is essential to Logos—your performance enables building a relationship of mutual trust and respect between our clients and their most valuable asset: the consumer. We achieve this together with our entire team! The employee brings willingness, commitment, and cordiality, and we provide the tools for professional success.
R. Padre Marcondes Cavalcante, 553 - Centro, Jaguaretama - CE, 63480-000, Brazil
R$1,648/month
Indeed
TECHNICAL SUPPORT POSITION - JAGUARIBE
**Who we are:** Vex Telecom is an Internet Service Provider, operating in the market for over a decade, serving the cities of Jaguaribe, Solonópole, and Milhã. We offer Fiber and Radio Internet, as well as other Vex Group services: Enevex, Vex Mobile, and Vex Pag. Our **mission** is to connect people and communities, providing access to information, entertainment, and services that enhance people’s quality of life; Our **vision** is to expand internet coverage to serve more geographic areas and increase our customer base in the Northeast; Our **values** are honesty and transparency in all our operations; quality and reliability in our services; innovation and creativity in pursuing unique experiences; respect for and responsibility toward society and the environment; and appreciation of and investment in our employees’ development. We are seeking a **TECHNICAL SUPPORT OPERATOR**, responsible for assisting internal and external customers to resolve technical issues, ensuring service quality and responsiveness. **What we require from you:** * Completed high school education; * Basic understanding of computer networks; * Basic computer literacy; * Availability; * Ability to learn quickly; * Communication skills; * Analytical ability. **Preferred qualifications (a plus):** * Knowledge of optical fiber, FTTH installation, radio technology, and online gaming; * Understanding of wireless network operation; * Concepts of IP, subnet mask, gateway, and DNS; * Router configuration in PPPoE, DHCP, and static IP modes; * Familiarity with the Brazilian Consumer Protection Code. **What we offer:** * Professional growth; * Continuous training program – AVANÇO TECH; * Internet service discount; * Birthday week day off; * Salary advance; * Deovita telemedicine platform; * Harmonious work environment. **Job responsibilities:** * Provide customer support for Vex Telecom via phone or chat to resolve issues; * Support field technical teams; * Assist technical teams with equipment configuration and testing; * Monitor network performance; * Open internal or external service orders; * Configure wireless equipment and edge routers.
R. Dom Carloto, 277 - Centro, Jaguaribe - CE, 63475-000, Brazil
Indeed
FINANCIAL MANAGER
**About the position:** * Develop, monitor, control, and implement financial plans for the company, including budgets and achievement of goals (monthly). * Supervise accounting/payroll and tax, including the preparation of managerial, accounting, and tax financial statements (monthly). * Manage cash flow, including receipt of payments, payment of expenses, and administration of investments (weekly). * Supervise the credit and collections team manager, ensuring compliance with credit recovery policies and procedures and customer satisfaction (weekly). * Responsible for meetings, training, hiring, and termination of department employees. Responsible for maintaining knowledge, updates, innovations, and confidentiality of information within the department. * Presentation meetings with management regarding the performance dashboard: Managerial and accounting profitability, cash flow, credit and collections, accounting/payroll and tax, monitoring of the department's strategic goals (Managerial monthly / Accounting quarterly). * Guardian of the department's culture and organizational climate. * Advanced knowledge in Finance, Accounting, Economics or related fields; * Experience in strategic planning and analysis of economic and financial indicators; * Management, auditing, and control of financial and accounting operations; * Leadership with a macro vision, innovative, participative, and results-oriented; * Must reside in Jaguaribe or have availability to work on-site during the week. **Opportunity details:** **Job area:** **Administration, Accounting, Finance, Conservation Finance, Conservation and Climate Finance** **Position level:** Manager **Your contract will be:** CLT **Exclusive for PCD:** No **Where you will work:** Centro, Jaguaribe - CE **Your working hours:** Monday to Friday from 7:30 AM to 6:00 PM, with a 1h40m break. **Salary:** To be determined **Requirements and qualifications:** **Education level:** Bachelor's degree / Completed **Fields of study:** Economics, Business Administration, Accounting, Financial Management **Computer skills:** **Mobility:** Work onsite,
R. Dom Carloto, 277 - Centro, Jaguaribe - CE, 63475-000, Brazil
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