298 Other12 in Bahia lowest at $1915.0+

Indeed

Junior Support Technician | Dedicated Field | Jaguarari BA

If you share our purpose, have a hunger for challenges, and want to play as a team while keeping your guard down in a fast-growing environment where everyone acts with ownership, proactivity, and without taking shortcuts, then this is the place for you!! Join us on this journey as a **Provoker**, because now is the time to begin! **Responsibilities and assignments** **Main challenges of this role:** * Dedicated On\-site Support; * Ticket Queue Management; * Capturing Opportunities at Client Sites; * Technical Recycling. **Requirements and qualifications** **What you need to join this team:** * Completed Technical Education in Computer Science, Information Systems, or Computer Assembly and Maintenance; * Experience in technical support, HelpDesk and ServiceDesk service, experience opening and tracking tickets; * Intermediate knowledge of Office 365 suite, familiarity with ITIL methodology (desirable), knowledge of Windows and Linux operating systems, and iOS and Android mobile devices; * User Support, Problem Diagnosis, Incident Resolution, Escalation of Issues, Documentation and Feedback, System Monitoring, Updates and Maintenance, User Training. **Additional information** **Discover our benefits:** **For your well\-being and quality of life:** Meal or Food Voucher – to keep you energized. Medical and Dental Coverage – Because health is a priority. Life Insurance – For your safety and peace of mind. Birthday Day Off – To enjoy your special day. Profit Sharing – When the company wins, you win too! Transportation Voucher – So we can meet at the office. Boas Festas (Merry Holidays) – A special year-end bonus to help with your Christmas dinner. Zenklub – Taking care of your mental and emotional health, including consultations with nutritionists. Wellhub – To balance body and mind through physical activities. OnHappy \- To enjoy weekends, holidays, or vacations! **For your growth and learning:** Edu\-k – A content platform for your development. Leadership Academy – Internal training to prepare you as a leader. Galena \- A platform offering courses from the top educational institutions in the country. Pra Formar – Financial incentive for academic education, postgraduate studies, or language courses. **For your family:** Childcare Allowance – Support during your children's early steps. Mais Família – Remote work for mothers up to 12 months after childbirth and for fathers during the first month. Dependent Allowance – Special benefit for children with disabilities. Baby Kit – A gift for new parents. School Supplies – Assistance purchasing school supplies for children up to 14 years old. Happy Kids – A celebratory moment at our office, lovingly prepared for children up to 10 years old. **For your finances:** Allya – Our benefits club. **Voke** is here for you and your family! Don't miss this chance to take the next step in your career. **Apply now** and show that you're ready to take on this challenge! **We are shaping the FUTURE — and you can be part of it!** We were born to drive change and transform the relationship with technology, creating smarter and more sustainable solutions for businesses, people, and the planet. **Our purpose is to enable a more conscious and innovative circulation of technology consumption.** **Business** We are a hardware ecosystem, offering technology access solutions with a broad portfolio and high availability. As the national leader in hardware leasing under the *As a Service (HaaS)* model and in the sale of refurbished technology equipment, we seek simple solutions that optimize the daily lives of businesses and individuals. **People** We believe in transforming technology consumption into something smarter, accessible, and personalized. Our commitment is to deliver efficient services that meet each individual’s unique needs, providing a truly differentiated experience. **Sustainability** We are committed to the planet’s future. Through smart and responsible circular economy solutions, we reduce electronic waste and generate positive impact. To date, we have significantly contributed to reducing technological waste, proving that innovation and sustainability go hand in hand. If you share our purpose and are looking for exciting challenges, come grow in a collaborative, innovative, and dynamic environment! Here, we value those who demonstrate **ownership mindset, always play as a team**, keep their **guard down**, and show **hunger for challenges**. Our team consists of people who are **proactive**, **don’t take shortcuts**, and exercise strong **critical thinking** to achieve excellent results. **This is your place!** Join us and build the future with **YOUR CHAIR** in this team!

R. do Clube, 325 - Jaguarari, BA, 48960-000, Brazil

Negotiable Salary