Description
Job Summary:
Work as a Luggage Storage Receptionist, responsible for public service, organization, and secure storage of personal belongings at various establishments, ensuring customer satisfaction and security.
Key Highlights:
1. Public service and secure storage of personal belongings at various locations.
2. Organization and control of the luggage storage area, ensuring security.
3. Polite communication with customers and control of item flow.
#### **About the position:**
* Serve as a Luggage Storage Receptionist, responsible for public service and secure storage of customers' personal belongings at venues such as events, gyms, theaters, and others.
* Ensure organization and control of the designated luggage storage area, guaranteeing user satisfaction and security.
#### **Main responsibilities:**
* Receive and register customers' personal belongings, issuing passwords or receipts for retrieval.
* Organize and maintain the luggage storage area clean and secure.
* Greet customers politely, clarify questions, and provide guidance on service operation.
* Control the inflow and outflow of items to prevent loss or misplacement.
* Immediately notify supervision in case of any irregularity or issue.
#### **Mandatory requirements:**
* Completed high school education.
* Prior experience in public service and/or reception.
* Organizational skills and attention to detail.
* Strong verbal communication and professional demeanor.
* Availability to work flexible hours, including weekends and holidays.
#### **Desirable (preferred) requirements:**
* Previous experience as a receptionist or in luggage storage.
* Basic computer knowledge for registration and control.
* Ability to handle conflict situations and resolve problems empathetically.
* Customer service training or similar course.
#### **Benefits:**
#### **Work schedule and working hours: