Job Summary: We are seeking an Operations Assistant to provide operational and post-sales support, ensuring customer satisfaction and smooth process execution. Key Highlights: 1. Operational and post-sales support 2. Focus on facilitating the customer's use of the product 3. Work environment that values organization and learning **Occupation:** Operations Assistant R$ **Salary Expectation** R$ 1\.800,00 **Number of Positions** 1 **Working Hours** From 09:00 to 18:00 **Education Level** Completed Professional High School (Secondary Education) **City** Juiz de Fora \- MG * R$ **Salary Range** R$ 1\.800,00 * **Number of Positions** 1 * **Working Hours** From 09:00 to 18:00 * **Education Level** Completed Professional High School (Secondary Education) * **City** Juiz de Fora \- MG Applications for this opportunity close on **22/05/2026** ### **Job Description** We are looking for an organized, communicative, and committed individual to provide operational support and post-sales assistance. This person will be responsible for supporting customers from initial reception through to process completion, ensuring all activities proceed correctly and within agreed timelines. The core focus of this role is to enable customers to use the product easily, maintaining consistent communication, tracking requests, and ensuring no process stalls. ### **Prerequisites** Strong verbal and written communication skills Ability to write correctly and pay attention to communication style Proficiency with computers and digital tools Basic knowledge of Microsoft Office Suite Organizational skills and ability to manage multiple tasks simultaneously Enjoyment of interacting with people and solving problems Proactive profile with a strong sense of responsibility and follow-up capability Ability to learn processes and execute operational routines efficiently A degree, technical course, or university education in related fields is considered a plus: Administration, Human Resource Management, Business Process Management, Business Administration, and related areas ### **Benefits** Compensation and benefits: Gross salary: R$ 1\.800,00 Meal allowance: R$ 25.00 per day Transportation voucher, as needed Health insurance plan after 90 days Group life insurance after 90 days ### **Notes** This position is ideal for someone who values organization, task tracking, and interpersonal interaction. The selected candidate will serve as direct support to the operations team, assisting with daily tasks and receiving guidance from current operations leads. We seek a motivated individual willing to learn, execute processes attentively, and grow professionally alongside the company. This role requires consistency, daily follow-up, effective communication, and accountability for deadlines and deliverables. This is an on-site position in Juiz de Fora/MG, operating on a 5x2 schedule. Applications for this opportunity close on **22/05/2026** #### **About the Company** We began as a traditional insurance brokerage but quickly recognized market demand for health plans and shifted our operations to specialize in this area. We believe we act as facilitators throughout our customers’ contracting journey. Health plans should not be complicated; enrollment should not be time-consuming; nor should usage pose difficulties. We believe caring for health should be simple, accessible, and truly functional when customers need it. Therefore, beyond selling a contract, we accompany every stage of the customer journey — from plan selection to daily support. Today, we help companies, micro-entrepreneurs (MEIs), and families find intelligent health solutions, always prioritizing speed, clarity, and personalized service. Our mission is to transform a highly bureaucratic industry into a more human and well-organized experience. #### **Location** *Rua Ataliba de Barros, 170 • STORE 1 • São Mateus • 36\.025\-275 • Juiz de Fora \- MG*
João Silva
Indeed · HR
João Silva
Indeed · HR
