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Customer Service Agent

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Serve cooperative members by providing telephone support and formalizing renegotiation proposals. Key Highlights: 1. Telephone and support service for cooperative members 2. Assistance in preparing commercial proposals 3. Teamwork and interpersonal relationships **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Operational **Employment Type:** Permanent – CLT Provide service to cooperative members; Provide telephone support to cooperative members; Meet the needs of cooperative members; Contribute to achieving established goals and results; Assist in preparing commercial proposals for products and services offered to cooperative members; Support maintaining up-to-date cooperative member records; Direct and expedite service to cooperative members; Assist cooperative members with access and use of electronic means; Formalize approved renegotiation proposals. **Requirements:** Completed or currently pursuing a Bachelor’s degree in Administration, Accounting, Economics, Business Management, or related finance fields; Intermediate-level proficiency in Microsoft Office suite; Basic knowledge of sales techniques; Previous experience in commercial areas and customer service; Ability to communicate clearly and concisely (verbally and in writing); Teamwork skills; AMBIMA certification is a plus; Strong communication and interpersonal skills; Experience in the Agribusiness sector and knowledge of Rural Credit lines may be advantageous; **Benefits:** Gym allowance, Childcare allowance, Education allowance, Profit-sharing program, Private pension plan, Life insurance, Meal voucher

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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