Description
Job Summary:
Serve cooperative members by providing telephone support and formalizing renegotiation proposals.
Key Highlights:
1. Telephone and support service for cooperative members
2. Assistance in preparing commercial proposals
3. Teamwork and interpersonal relationships
**Description and Responsibilities:**
**Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break
**Level:** Operational
**Employment Type:** Permanent – CLT
Provide service to cooperative members;
Provide telephone support to cooperative members;
Meet the needs of cooperative members;
Contribute to achieving established goals and results;
Assist in preparing commercial proposals for products and services offered to cooperative members;
Support maintaining up-to-date cooperative member records;
Direct and expedite service to cooperative members;
Assist cooperative members with access and use of electronic means;
Formalize approved renegotiation proposals.
**Requirements:**
Completed or currently pursuing a Bachelor’s degree in Administration, Accounting, Economics, Business Management, or related finance fields;
Intermediate-level proficiency in Microsoft Office suite;
Basic knowledge of sales techniques;
Previous experience in commercial areas and customer service;
Ability to communicate clearly and concisely (verbally and in writing);
Teamwork skills;
AMBIMA certification is a plus;
Strong communication and interpersonal skills;
Experience in the Agribusiness sector and knowledge of Rural Credit lines may be advantageous;
**Benefits:**
Gym allowance, Childcare allowance, Education allowance, Profit-sharing program, Private pension plan, Life insurance, Meal voucher