Collections Assistant

Description

Job Summary: We are seeking a proactive, organized, and communicative Collections Assistant to work in the finance department, supporting the control and organization of receivables routines and customer service. Key Highlights: 1. Work in the financial sector with receivables control 2. Customer service via multiple channels 3. Support for activities related to the financial sector **Collections Assistant – Sattrack Rastreamento** **Job Description:** We are seeking a Collections Assistant to work in the finance department, supporting the control and organization of the company's receivables routines. We seek a proactive, organized, and communicative individual for customer service. **Responsibilities:** * Provide customer service via WhatsApp, telephone, and in-person at the call center. * Send PIX payments, bank slips (boletos), and installment payment plans (carnês) for payment. * Perform monthly payment tracking and recording in the company's internal system. * Monitor delinquencies and assist in collection actions. * Maintain updated and organized records in the system. * Support other activities related to the finance department. **Requirements:** * Strong communication skills and customer service ability. * Basic computer and system knowledge. * Organization, agility, and attention to detail. Employment Type: Full-time, Permanent CLT Salary: R$1\.973,00 \- R$2\.700,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work Location: On-site