COMMERCIAL ADMINISTRATIVE APPRENTICE

Description

Job Summary: The professional will attend to customers in person or via communication tools, analyze their needs, recommend products, prepare quotations, and conduct follow-ups. Key Highlights: 1. Customer service and relationship management 2. Quotation preparation and sales prospecting 3. Order tracking and after-sales support **Job Description:** ---------------------- Attend to customers in person or via communication tools (telephone, WhatsApp, e\-mail), analyzing their needs, recommending products, providing various guidance, and resolving questions regarding company items, aiming to promote the company's product portfolio, preparing quotations, and generating potential sales opportunities on a daily basis. Conduct follow-ups on customer interactions by recontacting customers to verify quotation approval or rejection and ensuring renewed attempts to close sales daily. Report customer complaints to the company's consumer service department, informing about product issues, delivery problems, and general dissatisfaction, with the goal of documenting improvement points and enabling resolution whenever necessary. Monitor implemented orders, verifying production status, shipment, addressing various incidents, and providing appropriate feedback to customers to ensure fulfillment of negotiated terms, as well as keeping them informed of any anticipated advances or delays daily. **Mandatory Requirements:** ------------------------------ * Completed High School education; * Basic Microsoft Office package; * Age between 18 and 22 years. **Desirable Requirements:** -------------------------- Currently pursuing a university degree in Engineering, Marketing, Administration, Commercial Management, or related fields. **Employment Type:** -------------------------- YOUNG APPRENTICE **PCD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Food allowance of R$ 800.00/month via iFood card; On-site cafeteria; Transportation allowance; Unimed health insurance plan, extendable to first-degree dependents; MetLife dental insurance plan, also extendable to first-degree dependents; Childcare assistance through the "Leões do Futuro" program (per internal policy); Educational incentive (per current policy); Baby Kit for new mothers and fathers (per current policy); School Kit for employees with children aged 4 to 14 (per current policy); Life insurance; Wellhub; Health and wellness \- OPTUM; Access to our Corporate University for continuous development; **Work Location:** ---------------------- CAMBUI\-MG **Working Hours:** ------------------------ 08:00 to 12:00