TECHNICAL SUPPORT TECHNICIAN - Downtown

Description

Job Summary: Technical support professional for levels N1 and N2, system and network maintenance, and incident management in an IT environment. Key Highlights: 1. Operating system and network support 2. Software, hardware, and printer maintenance and installation 3. SLA management and incident handling An IT solutions company is seeking a Technical Support Technician in Uberaba (Downtown). 3AM IT is a company specialized in information technology solutions. We provide consulting, software development, and technical support services to companies across various industries. **Responsibilities:** N1 and N2 support\. Operating system and network support. Software, hardware, and printer maintenance and installation. Image creation. SLA\`S management and incident handling. Tasks related to standard Technical Support Technician duties. On-site work in Uberaba / MG. Previous experience as a Support Analyst, Technical Support Assistant, Customer Support Technician, or Support Specialist may indicate alignment with some responsibilities of this position. Completed technical education required. Relevant experience necessary. **Compensation and Benefits:** * Salary: 2\.500,00 * Food Allowance * Meal Voucher * Fuel Assistance * Health Insurance * Dental Insurance **Additional Information:** * \#UrgentOpening * Employment Type: Full-time \- On-site. * Work Schedule: Full-time * Working Hours: Business hours. Monday to Friday.