Prospecting - Pre-Sales

Job Summary: This role is for an N2 Support Analyst acting as a local IT technical reference, supporting the CD operation in incident resolution, user

• Serve as the local IT technical reference at a Distribution Center.
• Resolve medium-complexity incidents related to hardware, software, and network.
• Participate in IT projects (rollouts, upgrades, standardizations).

Job Opening: HR Analyst – Recruitment & Selection Belo Horizonte/MG Sector: Restaurant Employment Type: CLT We are seeking a dynamic, organized,

• Conduct end-to-end recruitment processes
• Develop talent attraction strategies
• Support onboarding of new employees

Job Summary: A technical support analyst providing first-level support through telephone, remote, and in-person assistance, and managing IT service re

• First-level user support and technical assistance
• Management and resolution of IT service requests
• Maintenance and installation of microcomputer and network equipment

We are looking for a Network Analyst to work on one of our strategic projects. We seek a candidate with hands-on experience, strong technical insight

• Monitor and optimize corporate network infrastructure
• Troubleshoot LAN/WAN/Wi-Fi issues
• Collaborate with global teams on standardization

Job Summary: We are seeking a digital marketing professional passionate about social media to plan, execute, and manage content strategies and campaig

• Experience in digital marketing and social media management
• Focus on editorial planning and paid traffic campaigns
• Opportunity to create reports and suggest continuous improvements

**1. Main Responsibilities** * **Ticket Management:** Register, classify, and prioritize all incidents and requests in the ITSM system (e.g., GLPI,

• Technical support for hardware and software
• Troubleshooting and resolution of IT incidents
• Management of user access and permissions