Description
Job Summary:
The professional will provide customer service, conduct sales negotiations, and offer guidance on products and services, while managing orders and delivery deadlines.
Key Highlights:
1. Customer service and sales negotiation
2. Guidance on product and service specifications
3. Order control, quality assurance, and delivery deadlines
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Have you ever considered joining a company with over 100 years of history? Join us in this journey!
The world changes — Zema acts! In line with our core values — hard work, transparency, simplicity, ethics, people development, and courageous energy — we seek professionals who are eager to become part of one of the best companies to work for!
**Learn more about our story:** https://portal.zema.com/nossa\-historia/
**Job Responsibilities:**
Provide customer service, negotiate prices, delivery timelines, payment terms, and discounts; guide customers regarding product and/or service specifications; manage customer orders, product quality, and agreed delivery deadlines; assist customers in product selection by demonstrating product functionality.
**Preferred Qualifications:**
Experience in sales (furniture and electronics);
Completed High School education;
Basic computer skills and social media proficiency;
Familiarity with the Consumer Protection Code is desirable.
**Our Benefits:**
Health Insurance;
Dental Insurance;
Meal Voucher;
Development initiatives and platforms;
Wellhub (comprehensive health platform);
Birthday Leave;
Exclusive partnership discounts across various services and products.
Diversity \& Inclusion
We are committed to seriously promoting and building Diversity \& Inclusion within the company, implementing initiatives that foster a more diverse and inclusive culture, strengthening employees’ sense of belonging, while simultaneously reinforcing Zema’s brand in society.
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