Job Summary: Responsible for serving and guiding customers, performing administrative support tasks, promoting reading, and managing book loans and returns in a library environment. Key Highlights: 1. Customer service and guidance for internal and external customers 2. Focus on promoting reading and research 3. Experience in literary or pedagogical organization is a plus Education Completed High School. Experience Customer service experience; preference given to candidates with prior experience working in libraries and/or organizing literary or pedagogical proposals. Experience serving EJA (Youth and Adult Education) students. Availability to occasionally work on Saturdays. Responsibilities Serve and guide internal and external customers and suppliers. Perform auxiliary tasks such as registration, handling, sorting, and archiving of information, documents, books, and publications according to pre-established procedures and standards. Conduct activities promoting reading and research. Manage loan and return processes and recover overdue materials. Participate in the development, implementation, monitoring, and updating of processes within the department. As a team member, participate in the development, implementation, execution, and evaluation of plans and projects related to the area of operation and/or integrated initiatives. Monitor inventory of departmental materials. Work Location SESI PAROBÉ Benefits **Benefits: For Your Health:** Medical Assistance / Group Medicine – UNIMED; Dental Assistance – SESI/RS (payment only upon use); Group Life Insurance – No deductions or contributions! For Your Commute: Parking – Check availability at your unit; Transportation Allowance – Based on your needs; Chartered Transportation – Bus service available only for FIERGS HEADQUARTERS in Porto Alegre; For business trips, company vehicles or travel reimbursement may be provided. For Your Meals: Ticket Flex (meal/food allowance) – R$1.298,00 per month; On-site Restaurant – Check availability at your unit; For Your Wallet: Private Pension Plan – To support your financial health, we offer an exclusive pension plan for our employees via https://www.indusprevi.com.br/site/default.asp; Childcare Allowance – R$384.43 per month for children up to 60 months old; best part: the amount is adjusted annually; CRESUL – Cooperative for savings and mutual credit; FUSERGS – Foundation supporting our employees – https://fusergs.org.br/; PDP – Financial subsidy for employees with at least 6 months’ tenure within the FIERGS system, supporting studies from elementary school through technical training, language courses, and up to doctoral programs! PAE – Support program offering professional and confidential assistance to employees and their legal dependents regarding emotional, social, legal, and financial matters. Objective Test Content PORTUGUESE Text comprehension and interpretation; contextual meaning of words and expressions. **MATHEMATICS Number Sets:** properties and operations. Functions, equations, and linear systems. Arithmetic mean. Financial Mathematics: simple and compound interest. Percentages. Ratios and proportions, simple and compound rule of three. Geometry: units of measurement, perimeter, area, volume, Pythagorean theorem. LOGICAL REASONING Mathematical logical reasoning. Quantitative logical reasoning. Numerical logical reasoning. Analytical logical reasoning. Critical logical reasoning.