Select One Specialist

Description

Job Summary: The Select One Specialist will serve digital customers, ensuring a premium experience focused on convenience, efficiency, and human proximity. Key Highlights: 1. 100% digital service and engagement of Select customers 2. Consultative sales of financial and insurance products 3. Culture of flat hierarchy and professional growth Select One Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem with the purpose of contributing to the prosperity of people and businesses. Here, you can create the new, question and challenge the market. It is about aligning the urgency of now with that of the future to always serve customers in the best possible way. It means being part of a global company that values diversity in all its dimensions and embraces a culture of flat hierarchy across roles. At Santander, we foster a culture of flat hierarchy, structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a **Select One Specialist**, where you will be hired as a Specialist—the primary expert in your area. **Your role here will be:** Responsible for serving customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity products in credit, investments, and insurance; * Collect and update data; * Maintain familiarity with digital solutions, focusing on the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Relevant experience in remote service; Proficiency in digital service channels, customer journey, and financial products. * If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR \+ RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Childcare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy \- Program encouraging healthier habits; PAPE \- Specialized Personal Support Program. * So? Ready to be called? In our branches (agencies), we count on the market’s top managers—who stand alongside customers to address their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama