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Job Summary: A professional responsible for managing administrative and sales operations, customer service, and executing daily store routines, contributing to health and well-being. Key Highlights: 1. Ethical conduct, collaboration, and respect for diversity 2. A space for authenticity and equity 3. Focus on delivering a positive and efficient customer experience **Address** R ASSIS FIGUEIREDO, 925, CENTRO \- Poços de Caldas, MG **What is the work environment like?** At DPSP (stores, distribution centers, and corporate offices), our work impacts the health and well-being of millions of Brazilians every day. Our strength lies in people who prioritize health, act ethically, collaborate, and respect differences. Join us and become a protagonist in transforming the health journey of those who trust us. More than equality, we seek equity: Here, there is space to be authentic, regardless of gender, ethnicity, race, sexual orientation, religion, or disability. Please note that all our positions are open to persons with disabilities (PCD). \#JoinDPSP **Job Responsibilities** **What challenges will you face?** * Open and manage service tickets; * Monitor whether administrative and sales floor operations are running smoothly; * Approve exchanges, returns, and transfers according to company guidelines; * Execute store opening and closing procedures; * Ship and receive merchandise; * Control and request supplies for usage and consumption; * Issue invoices in accordance with internal processes; * Perform cash register opening and closing; * Provide customer service, aiming to deliver a positive and efficient experience. **Requirements** **What do we consider important for you to join our team?** * Prior experience in team or process management; * Must be 18 years of age or older; * Completed or currently pursuing a bachelor’s degree; * A collaborative individual with strong communication skills and the ability to interact effectively with teams and various departments across the company; * Full customer focus, seeking to understand their journey and deliver a personalized, delightful experience; * Proactive, initiative-driven, and practical when facing daily challenges. **Benefits** * Gym / Sports Activities * Medical Assistance * Dental Assistance * Product Discounts * Life Insurance * Corporate University * Meal Voucher * Transportation Voucher **Additional Notes and/or Benefits** * **Benefits we offer:** + **Profit-Sharing Program (PPR);** + **Basic Food Basket** with four different options, allowing you to choose the one best suited to your routine; + **Christmas Basket** to celebrate year-end with extra flavor; + **Mental Health Support**: caring for what truly matters; + **Partnership Agreements with Companies**: exclusive discounts and benefits; + **Career Development Plan**: professional growth built together with you. **About the Organization** We have been part of Brazilians’ daily lives for **over 130 years**. Our story as the **DPSP Group** began in **2011**, with the merger of these pharmacy chains. Since then, our **30,000+ employees** have been writing new chapters of this story every day, delivering health solutions to thousands of people visiting our **1,600+ stores** and **6 distribution centers**, spread across **9 Brazilian states and the Federal District**. **And this is only the beginning!** **Why work with us?** At the DPSP Group (stores, corporate offices, and distribution centers), health comes first — it is with this purpose that we care daily for millions of Brazilians. We uphold ethics, respect, and excellence to become our customers’ and employees’ top choice. And now, beyond being our customer, you have the opportunity to join our team! What is the work environment like here? At DPSP (stores, corporate offices, and distribution centers), we foster a dynamic and collaborative environment where cross-departmental integration is essential to achieving outstanding results. More than equality, we seek equity: Here, there is space to be authentic, regardless of gender, ethnicity, race, sexual orientation, religion, or disability. Please note that all our positions are open to persons with disabilities (PCD).
