COLLECTION ATTENDANT

Description

We work tirelessly to connect people. Therefore, working at VERO is the ideal opportunity for those who enjoy challenges. More than that, it is an opportunity to acquire knowledge and grow within a company that looks toward the future. Our Collections team is expanding — see more details about this position below. **Responsibilities and Duties** * Conduct proactive and reactive customer service for negotiating overdue contracts; * Register customer interactions and agreements in collection systems; * Issue payment slips for agreed-upon installments; * Prepare performance monitoring reports. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience in customer service is desirable; * Good diction; * Agility; * Motivation to work with targets; * Ability to handle stressful situations; * Typing proficiency. **Additional Information** #### **Work Schedule: 6x1 (six days per week, one day off) — Monday to Friday, 13:40–20:00; Saturdays on rotating shifts: either 08:00–14:20 or 11:40–18:00** #### #### **We Offer:** * Commission * Profit-Sharing Program (PPR) * Medical and Dental Assistance * Meal and Food Allowance * Life Insurance * PAS (VERO Social Support Program) * One paid day off during your birth month * Corporate University * Totalpass (Discounts at Gyms/Sports Facilities) * Childcare Assistance * Assistance for Children with Disabilities * Internet This position is open to candidates with disabilities (PCDs). At VERO, we value Diversity because we believe it is essential to share ideas and diverse perspectives to deliver the representation our customers need! VERO values Privacy and Personal Data Protection. The candidate’s personal data will be processed in accordance with our Privacy Policy available on our website https://verointernet.com.br/politica\-de\-privacidade/, under the dedicated section “WHEN YOU APPLY FOR ONE OF OUR JOB OPENINGS”. We are **VERO**, Born from the combination of service excellence and agile support to simplify every customer’s world. Today, VERO ranks among the largest broadband providers in Brazil, serving over one million subscribers. Our purpose is to lead the (r)evolution in customer experience — going beyond connectivity. It is not just about doing more, but about doing it better. Our services serve as bridges enabling people to access knowledge, entertainment, and high-quality, high-speed interactions. We know each person has their own world — and we pay close attention to what that world needs. **VERO — As big as your world!**