Description
Job Summary:
Logistics Performance Analyst responsible for developing, monitoring, and analyzing performance indicators, creating dashboards, and identifying improvement opportunities.
Key Highlights:
1. Analyze and optimize logistics and carrier performance.
2. Develop and automate managerial dashboards and reports.
3. Collaborate with internal departments for continuous improvement and insight presentation.
**Logistics Performance Analyst**
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### **Key Responsibilities**
* Develop, monitor, and analyze carrier and logistics operations performance indicators (KPIs)
* Create managerial dashboards and reports for analyzing efficiency, delivery timelines, and service quality
* Monitor SLA, lead time, OTIF, return rate, incidents, and service level
* Conduct root cause analyses to identify bottlenecks and improvement opportunities
* Support carrier management and evaluation based on operational data
* Design performance tracking models and scorecards
* Automate reporting and analytical routines to improve productivity
* Present results and insights to internal departments and leadership
* Partner with logistics, operations, and customer service teams to drive continuous improvement
* Ensure consistency and quality of utilized data sources
### **Requirements**
* Bachelor's degree in Engineering, Statistics, Business Administration, Logistics, Computer Science, Economics, or related fields
* Experience in data analysis and performance indicator development
* Advanced Excel proficiency
* Strong Power BI skills (data modeling, DAX, dashboard creation)
* SQL knowledge for data extraction and manipulation
* Experience with logistics KPIs and operational performance metrics
* Analytical, critical, and results-oriented mindset
* Strong communication skills for presenting data and metrics
### **Preferred Qualifications**
* Experience in logistics operations, e-commerce, or carrier management
* Knowledge of ETL tools and data automation
* Python (pandas) experience for analysis and automation
* Experience with ERP systems and logistics platforms (TMS/WMS)
* Experience in freight auditing and logistics cost analysis
Minimum Education Level: Bachelor's Degree