ADMINISTRATIVE ASSISTANT

Description

Job Summary: Provide administrative and operational support for area activities, acting as a process facilitator and assisting with daily services and tasks. Key Highlights: 1. Administrative and operational support in an educational environment 2. Support for teachers, coordinators, and students 3. Ensuring physical and asset security on campus **Hello, we are Cruzeiro do Sul Educacional!** We believe in the power of transforming lives through quality and excellence in education! Here, we seek to connect diverse individuals so they can build a better world through education—through hard work, respect, and dedication—delivering the best experience and supporting the learning journey of over 500,000 students. Cruzeiro do Sul Educacional S/A is one of the largest and most representative education groups in the country, comprising academically relevant educational institutions and regionally recognized brands—from basic education schools to higher education institutions. Faculty members and professionals from various areas work in harmony to ensure this daily construction. We are constantly seeking new people to collaborate toward this goal—whether professionals seeking their first opportunity in the job market or highly experienced individuals. Do you identify with and believe in this purpose, and would you like to work with one of our brands? Join our team! We welcome you with open arms. To apply for one of our positions, please ensure all your information is up to date and complete. Feel free to register for all positions of interest; however, we recommend completing one application process before starting another. **Responsibilities and Duties** **JOB MISSION:** Provide administrative and operational support for area activities, acting as a process facilitator and assisting with daily services and tasks according to departmental procedures. **MAIN DUTIES / RESPONSIBILITIES:** ACADEMIC SUPPORT * Review classroom scheduling to assist with in-person and radio-based support alongside the Supervision Department; * Provide support to teachers, coordinators, and students by supplying information to aid academic activities; * Monitor student behavior across general academic environments; * Direct students experiencing issues with the Carteirinha or Duda apps to the Academic Support Center (CAA); * Notify unit management/course coordinators to authorize entry for guests not listed on the approved access list. ACCESS CONTROL / TURNSTILES * Monitor suspicious movements and report them to Access Control, the Supervision Department, and unit management; * Provide guidance regarding access to DUDA and Wi-Fi; * Generate QR codes for student entry when APP access fails or for visitors/speakers; * Monitor and supervise turnstile traffic related to student, visitor, and third-party entry and exit, ensuring their safety; * Notify the Supervision Department’s teams to conduct guided tours for new students. SUPPORT FOR ADMINISTRATIVE OPERATIONS COORDINATION * Direct suppliers to responsible teams for follow-up; * Stay updated on new Operational Procedures instructions relevant to your area of responsibility; * Assist in maintaining physical and asset security; * Update spreadsheets as needed, per demand; * Monitor radio usage, track activations, and observe any suspicious behavior; * Cover colleagues’ breaks; * Perform related tasks at the discretion of unit management; * Contact police in cases of fights or robberies occurring on campus; * Assist team members with their respective requests or questions; * Answer internal, external, and floor intercom calls; * Receive and forward mail pouches, tracking deliveries/receipts via protocol; * Receive and forward packages via postal service; * Respond promptly to legal summonses and general notifications, forwarding them to unit management for submission to the Legal Department; * Schedule institutional content for broadcast on the Reception TV; * In the absence of the Warehouse Manager, receive product deliveries, verify accompanying invoices (NF), and direct items to the responsible person; * Provide full support during incidents requiring activation of the Fire Brigade, including understanding incidents and providing necessary assistance—including ambulance, police, and/or fire department dispatch; * Accompany groups with messages and guidance to inform all daily routines; * Submit maintenance requests via the SIAA system. **Requirements and Qualifications** **Education:** * Completed high school. **Computer Skills:** * Basic Microsoft Office suite. **Additional Information** **Work Schedule:** * 12:00 PM to 10:00 PM (Monday to Friday), 220 hours/month **Benefits:** * Health Insurance * Dental Insurance * Transportation Allowance or Parking * Meal Voucher * Birthday Day Off * Total Pass * Pharmacy Benefits * Life Insurance * Two 50% tuition scholarships (undergraduate or postgraduate) for in-person programs—extended to spouse and/or children * Two 100% tuition scholarships (undergraduate or postgraduate) for online programs—extended to spouse and/or children Are you ready to contribute to our mission of quality and excellence in education? Join our team! With over three decades of history and tradition, we are a benchmark for excellence in higher education in the state of Paraná, with national recognition. We operate campuses in Londrina, Ponta Grossa, and Curitiba—where the Ecoville Campus, considered one of the most modern and comprehensive in the country, is located. Our portfolio includes on-campus and distance undergraduate programs, lato sensu and stricto sensu postgraduate programs, and we stand out in scientific research through our master’s and doctoral programs. We connect students, faculty, staff, methodologies, communities, and the labor market to deliver the best higher education experience—guiding and supporting university students throughout their entire academic journey, thereby transforming lives and realities through education. We are part of Cruzeiro do Sul Educacional S/A, one of the largest and most representative education groups in the country, bringing together academically relevant higher education institutions and brands recognized in their respective markets. Learn more about Cruzeiro do Sul Educacional’s career portal and those of other group brands: https://cruzeirodosuleducacional.gupy.io