Description
Open and/or close the establishment; Provide in-person, telephone, and WhatsApp customer service; Greet students, parents/guardians, and visitors; Accompany students throughout their school journey, assisting with daily needs and strengthening relationships with students and families; Communicate information regarding courses, classes, events, and school activities; Organize and prepare spaces for classes, workshops, meetings, and events; Maintain cleanliness and order in the reception area and all indoor and outdoor school environments, ensuring smooth operations; Register and update student data, enrollments, payments, and attendance in the system, ensuring efficient service and information accuracy; Assist with initial commercial outreach and guide prospective students; Support communication initiatives, campaigns, and community engagement efforts; Assist in creating and editing digital content, and managing Discord and other school channels. Proactive, communicative, responsible, organized, and creative; Ability to work well in a team; Interest in communication, marketing, social media, video recording and editing; Enjoy interacting with people; Affinity for art, drawing, creativity, geek culture, gaming, and visual arts; Agility and adaptability to routine; Interest in communication, social media, and creative environments; Requirements: Completed high school education; Basic knowledge of digital tools and online communication; Proficiency in Microsoft Office, including basic Excel usage; Familiarity with WhatsApp, Instagram, email, and Discord; Strong organizational skills for handling information, customer service, and administrative routines; Preferred qualifications: Prior experience in customer service; Experience in an educational, artistic, or creative environment; Experience in social media, communication, or marketing; Basic knowledge of content creation, video editing, or design tools.