Browse
···
Log in / Register
Job Summary: Movida is seeking a leader to manage teams, optimize processes, and ensure excellence in internal and external customer service, aligned with the company's values. Key Highlights: 1. Manage and develop medium-to-large teams 2. Ensure quality and efficiency in customer service 3. Optimize resources and ensure sustainable results Movida is an innovative urban mobility solutions company with a business model strongly oriented toward socio-environmental development. Since entering the market in 2006, it now operates Brazil's newest vehicle fleet and maintains locations in the country's major cities and airports. The company is recognized as a modern car rental provider, aligned with the latest technological trends, investing in fleet diversification and renewal, employee training, and exclusive services. Guided by its devotion to service, Movida was a pioneer in offering services such as monthly and long-term rentals for individuals, prepayment options, and 27-hour daily rates. Focused on technology, it also led the industry by introducing solutions including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR company, Movida today belongs to Movida Participações, established in 2015 to manage operations in car rental, used vehicle sales, and light-vehicle fleet outsourcing management. With over 6,000 passionate employees, Movida stands out for its innovative and straightforward approach. Customer focus and its PEOPLE are at the core of its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** **Job Mission:** ****Ensure quality and efficiency in internal and external customer service, continuously improving processes that impact customers, always at the lowest possible cost and aligned with the company's values. **Responsibilities:** Lead a team of approximately 35 people with diverse profiles, skills, and responsibilities; develop and maintain a team prepared to handle various day-to-day situations and deliver expected departmental results; identify alternatives to optimize resources with a focus on delivering sustainable results; understand and leverage the productive capacity of suppliers involved in the department’s processes, ensuring quality at the lowest possible cost. **Requirements and Qualifications** * Technical Requirements: Completed undergraduate degree; * Prior experience managing medium-to-large teams; * Automotive industry experience is a plus. * Organization and planning; **Additional Information** We offer the traditional benefits you already know—and go beyond them. Learn more! * **TUNED IN TO YOU:** Specialized support for our employees and their families via a 24-hour hotline offering psychological, health, social, family, financial, and/or legal assistance—all with absolute confidentiality. * Extended **Maternity** and **Paternity Leave** \+ **Newborn Kit** for new mothers and fathers. * We understand how important children's and teenagers' education is. At **MOVIDA**, we help our employees purchase **school supplies kits** for their children. * Our employees enjoy exclusive access to a **discount platform** for travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our employees learn and accelerate their professional development, becoming protagonists of their own careers. * We recognize and value our **veteran employees** who celebrate milestones with us. Employees with **over 15 years** of service receive a special mega-event. * **Mom's Corner:** A dedicated space located at our headquarters in Itaim Bibi and administrative headquarters in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding.** The area provides all necessary **equipment for milk expression and storage, ensuring privacy and comfort.** **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and overall well-being. Do you identify with this position? Explore our job openings, apply, and join us at a company that grows every day. **About Movida** Movida (MOVI3\) is a car rental company providing innovative urban mobility solutions for all types of needs. As a pioneer in offering services such as monthly rentals for individuals, in-car Wi-Fi, prepayment, and social media chatbots, it became the first car rental company in Brazil to go beyond the vehicle—helping revolutionize the Brazilian car rental sector. Attuned to modern times, Movida invests in sustainability, being the world’s first publicly listed car rental company to obtain B Corporation Certification—a distinction held by a select group of companies whose business model prioritizes socio-environmental development. In Brazil, it was the first to launch the Carbon Free program, neutralizing CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. Combining innovation with strong corporate governance, it serves both retail customers through car rentals and corporate clients via fleet outsourcing, as well as selling used vehicles. Following significant investments over the past four years, Movida now operates a fleet of over 268,000 vehicles, 259 car rental locations, and 89 used-vehicle sales points. For more information, visit Movida’s website: https://www.movida.com.br/
