Description: Education Bachelor's degree in Computer Science, Information Systems or related fields. Experience 1 year of experience as a Systems Analyst. Technical Knowledge and Skills Word processor and electronic spreadsheets Specific software: CMMS Programming languages: C# .NET (basic), PL/SQL Databases: Oracle and MS SQL Server Competency Matrix Project Planning and Control Innovation Customer Focus Interpersonal Relationships Teamwork Logical and Analytical Reasoning * Analyze service requests to contribute suggestions for developing solutions. * Participate in and support inspection and validation meetings for solutions provided to the Service Order (OS), contributing suggestions and usage information from the customer perspective to assess the best alternative to adopt. * Analyze the developed system to verify whether all functionalities and features specified in the FUNCTIONAL SPECIFICATION are delivered and operational. * Plan test scenarios for each developing functionality to identify potential system failures, as well as their interaction with other functionalities. * Perform consistency, security, logic, performance, data validation, layout, and other tests to ensure the quality and reliability of the system under development. * Conduct release closure testing to verify overall system consistency and approve the update for deployment to customers. * Prepare a report of identified defects to communicate them to the Development area and forward the Service Order (OS) for Rework. * Perform rework functionality testing to validate the requested corrections. * Approve new functionalities and forward the Service Order (OS) to the Documentation area. * Support performance indicator monitoring for the area, presenting reports to management when required. * Support the Customer Support area in addressing customer inquiries, assisting in clarifying technical questions, guiding procedures and solutions to resolve the customer’s Service Order (OS). * Perform other activities inherent to the role. 2512240202491882373