Description
Job Summary:
Join us to transform unforgettable special moments into memorable floral arrangements, deliver warm and attentive service, and contribute to a vibrant, growth-oriented, and creative workplace.
Key Highlights:
1. Transform unforgettable special moments into memorable floral arrangements.
2. Work in a dynamic environment that fosters growth and creativity.
3. Provide personalized and welcoming customer service.
**Description and Responsibilities:**
**Schedule:** Mon\-Fri 8:00\-17:30 (1h30 lunch break); Sat 8:00\-13:00.
**Experience Level:** Professional
**Employment Type:** Full-time – CLT
?? Imagine transforming unforgettable special moments into memorable floral arrangements! Join our team to create warm, inviting experiences at a vibrant florist shop—supporting customers during unique celebrations while contributing to a growth-oriented and creative environment.
* Deliver **personalized and welcoming service**, building genuine connections with every customer.
* Manage **online customer interactions** efficiently, using clear, accurate, and courteous written communication.
* Prepare orders for delivery or pickup, ensuring impeccable packaging and precise order verification.
* Maintain a clean and organized workspace, restocking merchandise on display shelves.
* Participate in promotional campaigns for holidays and special occasions, innovating to delight customers and boost sales (Mother's Day, Valentine's Day, Christmas, etc.).
**Requirements:**
?? Essential Requirements
* Completed high school education.
* Availability to work during special hours on holidays and commemorative dates.
?? Technical Skills
* Proficiency in Excel for customer management.
* Ability to use digital tools and social media platforms for customer service and prospecting.
?? Behavioral Competencies
* Excellent communication and interpersonal relationship skills.
* Teamwork ability and adaptability.
* Willingness to learn.
* Attention to detail and care for flowers and materials.
* Responsibility and commitment.
* Ability to follow instructions.
?? Desired Profile: An organized, meticulous individual eager to learn and passionate about flowers, who enjoys teamwork and contributes to a pleasant, collaborative environment.
**Benefits:**
No benefits provided