IT Analyst

Description

Job Summary: An IT professional responsible for technical support, maintenance, network and system administration, infrastructure monitoring, and information security. Key Highlights: 1. End-user technical support and equipment maintenance 2. Network, server, and access administration 3. IT security support and documentation **Key Responsibilities** * Provide technical support to end users (hardware, software, and systems) * Perform preventive and corrective maintenance on IT equipment * Administer networks, servers, and user access * Install, configure, and update systems and software * Monitor IT infrastructure performance * Manage IT tickets and incidents * Support information security (access control, backups, antivirus) * Perform backups and ensure data integrity * Support the implementation of new systems and technologies * Document IT processes and routines **Requirements** * Bachelor's degree in IT, Information Systems, Systems Analysis and Development, or related fields (completed or in progress) * Knowledge of technical support (hardware and software) * Basic understanding of networks and infrastructure * Knowledge of operating systems (Windows/Linux) * Proficiency with Microsoft Office suite **Preferred Qualifications** * Experience with ERP systems * Knowledge of servers and virtualization * IT-related certifications **Benefits** * On-site cafeteria * Health and dental insurance * Life insurance * Wellhub * Telemedicine Employment Type: Full-time CLT Benefits: * Health insurance * Dental insurance * Life insurance Work Location: On-site