**Job Description** We are looking for a **Field Services Leader** to develop the team so they can achieve the productivity and quality required to execute field services. Ensure optimal efficiency in the execution of field services by analyzing work order sizing and routes daily. Maintain a routine quality audit process to ensure teams perform their work correctly, avoiding unnecessary material losses. If you are a detail-oriented professional who delights customers and has a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with sector standards, processes, routines, and policies; * Monitor and analyze area performance indicators and define short-term actions to improve delivery outcomes; * Analyze and propose improvements to operational routines; * Prepare and present reports, forms, spreadsheets, or documents to leadership as requested; * Actively participate in organizational meetings and commitments when required; * Use individual and collective safety equipment whenever necessary; * Perform other related duties as required by the department and directed by leadership; * Ensure the team has all necessary equipment and resources to carry out activities; * Develop the team to achieve the productivity and quality required for field service execution; * Ensure maximum efficiency in field service execution by analyzing work order sizing and routes daily; * Maintain a routine quality audit to ensure correct team performance, preventing unnecessary material losses; * Align priorities for field services with internal client departments; * Ensure compliance with processes defined by the Fleet department; * Report staffing and material acquisition needs for activating new teams; * Update information used in calculating team commissions / productivity. **What we're looking for in this role:** * High school diploma; * 2 years of experience in the field, including at least 6 months in a leadership role; * Basic computer skills; * Networking and computer maintenance; * Access transmission technologies and media / twisted pair and fiber optic cables; * Configuration of routers and signal repeaters; * Structured cabling; * GPS systems; * Valid driver's license (Category B) and defensive driving certification. **The following will be considered a plus:** * Pursuing a higher education degree; * Availability for travel; * Google Tools (Sheets, Docs); * Geographic knowledge of the city. **At Brisanet Group you will find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical structure, meaning you are the protagonist of your career!; * Meals (headquarters via cafeteria, branches via Alelo); * Co-payment health plan; * Dental plan; * Life insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare allowance; * PCD dependent allowance; * Payroll-deducted loan (available after 6 months); * Discounts up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at higher education institutions.