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Job Summary: Professional responsible for the installation, activation, diagnosis, repair, and maintenance of telecommunications services, ensuring service quality and customer satisfaction. Key Highlights: 1. Opportunity to develop your career in an environment that values growth. 2. Perform installation and maintenance of telecommunications services. 3. Work on network device configuration and customer support. Join Voa: Embrace your world! If you want to be in an environment where you can soar high in your career, this is the place for you! We have an opportunity for you: Position: Maintenance Technician Main Responsibilities: Install and activate telecommunications services, as well as diagnose and repair technical faults onsite; Conduct tests to ensure the quality of activated services; Perform corrective and preventive maintenance on equipment; Configure routers, modems, and other network devices; Respond to customer technical service requests; Document and generate reports on performed activities; Ensure customer satisfaction with the provided service. Requirements and Qualifications: * Completed High School education; * Driver's license, Category B; * Basic knowledge of computer science and networking (TCP\-IP protocols, FTTH); * Prior experience in the field is desirable; * NR10 and NR35 certifications are considered advantageous; * Must reside in Novo Hamburgo or neighboring cities. Voa Benefits: Meal allowance/food voucher Transportation allowance Attendance bonus Special internet plan Hospital and dental health insurance Here, we value diversity and believe everyone has a place to soar and grow with us — all applications are welcome. Come soar with us! Minimum Education Level: High School (Secondary Education) Driver's License: B * Special internet and mobile phone plans * Dental insurance * Attendance bonus * Hospital health insurance * Meal allowance
