Description
Job Summary:
Telephone service with a focus on clarifying questions, managing calls, and providing administrative support in a hospital environment.
Key Highlights:
1. Call handling and call transfer
2. Clarifying patients'/clients' questions
3. Administrative and organizational support
**JOB OPENING:** Telephone Operator
**WORK SCHEDULE:** 12:00 \- 18:00 (6 days on, 1 day off)
**REQUIREMENTS AND QUALIFICATIONS**
* Completed high school education;
* Availability to work the specified shifts;
* Preferred: experience in healthcare and/or hospital settings; experience in customer service.
**RESPONSIBILITIES AND DUTIES**
* Answer, transfer, and place phone calls;
* Clarify patients'/clients' questions promptly upon request;
* Submit requests for replenishment of departmental supplies;
* Maintain an updated list of hospital internal extensions;
* Provide various types of information to all categories of institutional stakeholders.
Minimum Education Level: High School (Secondary Education)
* Transportation Allowance
* Attendance Bonus
* Pharmacy Benefit Plan
* Parking