HELP DESK TECHNICIAN - OPEN POSITION

Description

Job Summary: Professional responsible for receiving customer requests, logging incidents, assisting with IT infrastructure, and providing internal support. Key Highlights: 1. Customer service and support 2. Assistance with IT infrastructure 3. Installation and configuration of operating systems **HELP DESK TECHNICIAN** **Job Description:** Responsibilities: Receive customer requests for clarification of doubts, complaints, service requests, or problem reporting. Log incidents in a dedicated spreadsheet for tracking. Assist in IT infrastructure activities, ensuring system availability and compliance with company security policies. Provide internal environment support, including installation and configuration of operating systems. **Requirements:** Requirements: Completed technical course in Information Technology; Advanced knowledge of Information Technology; Knowledge of the Tasy system. **Minimum Education Level:** High School Diploma **Work Schedule:** Full-time (8:00 – 17:48\). Benefits: Transportation allowance, health insurance, childcare assistance, on-site cafeteria. **Benefits:** Disclosed during the interview. *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial