IT Assistant

Description

Job Summary: The professional will provide user support, including equipment assembly, repairs, and configurations, user training, and problem resolution. Key Highlights: 1. User and equipment technical support 2. Hardware/software configuration, repair, and maintenance 3. User training on systems and equipment Schedule:07:30\-16:10\|Mon\-Fri\|08:00\-12:00\|Sat Mandatory Requirements: * Completed high school; * Knowledge of TOTVS ERP. Desirable Requirements: * Technical course in IT; * Computer networks; * Structured cabling; * Installation, maintenance, and configuration of computers; * Process flow tools. Main Responsibilities: * Provide user support, including equipment assembly, repairs, and configurations, and assistance with available hardware and software; * Train users on available systems/equipment and support them in resolving issues; * Contact software/hardware vendors to resolve issues related to purchased products; * Develop small programs to improve the user-support interface; * Perform equipment/software maintenance and preservation. Minimum Education Level: High School (Secondary Education) * Transportation Allowance or Parking Usage * Newborn Kit * Christmas Kit * Education Assistance * On-site Meal * Medical Assistance * Life Insurance * Profit Sharing * Dental Assistance * Attendance and Punctuality Program