CAS | Junior BI Analyst

Description

Job Summary: Analyst role focused on developing and maintaining data analysis solutions, monitoring performance indicators, and ensuring data integrity to support strategic decision-making. Key Highlights: 1. Develop and maintain data analysis solutions 2. Monitor and interpret performance indicators 3. Ensure data integrity and quality Description: * Bachelor's degree in Administration, Economics, Engineering, Computer Science, or related fields; * Analytical ability and strategic vision, with a focus on continuous process improvement; * Proficiency in SQL and handling large volumes of data; * Experience with ETL and data integration; * Knowledge of data modeling and data warehousing; * Advanced knowledge of BI tools (Power BI); * Programming language skills; * Organizational skills and attention to detail, with a focus on information quality and reliability; * Proactive and collaborative mindset, with ease working in multidisciplinary teams; Preferred Qualifications: * Experience automating reports and processes (scripts or workflow tools); * Certifications in BI or related areas; * Knowledge of Oracle database and Databricks; * Familiarity with agile methodologies (Scrum, Kanban, etc.). * Develop and maintain data analysis solutions that support the customer service channel in strategic decision-making; * Monitor and interpret customer service-related performance indicators, identifying opportunities for improvement; * Drive continuous improvement of support systems, collaborating with other departments; * Document developed processes and solutions to promote knowledge sharing within the team; * Ensure integrity and quality of used data, promoting best practices in information governance; * Support the customer service team with agile and accurate analytical insights; * Create and maintain databases using analytical tools; * Conduct exploratory data analysis to generate relevant insights. 2511060202271789748