Description
Job Summary:
A professional responsible for document analysis, customer service for negotiation, and process follow-up, requiring strong communication skills and organizational ability.
Key Highlights:
1. Document, contract, and agreement analysis
2. Telephone customer service for negotiation
3. Process reception and follow-up
**Job Description**
**Job Responsibilities**
* Perform analysis of documents, contracts, court rulings, and agreements;
* Provide telephone customer service for negotiating third-party accident liability agreements;
* Issue, retrieve, and archive documentation;
* Receive and monitor processes.
**Requirements**
* Proficiency in spoken and written Portuguese;
* Proficiency in Microsoft Office suite;
* Preference for candidates currently studying Law;
* Minimum 1 year of experience in collections customer service;
**Behavioral Skills:**
* Effective communication;
* Empathy;
* Organization and planning;
* Flexibility;
* Problem-solving ability;
* Ethics;
* Argumentation;
* Collections techniques;
**Working Hours:**
Monday to Friday: 08:00 to 18:00
Employment Type: Full-time, CLT permanent position
Compensation: R$1.612,50 per month
Benefits:
* Medical insurance
* Dental insurance
* Childcare allowance
* Corporate partnerships and commercial discounts
* Life insurance
* Meal allowance
* Transportation allowance