HUMAN RESOURCES ANALYST - HR ADMINISTRATION

Description

Job Summary: We are seeking a Human Resources Analyst - HR Administration to manage benefits, handle enrollments/cancellations, monitor costs, and support employees, ensuring compliance and continuous process improvement. Key Highlights: 1. Administration of statutory and corporate benefits 2. Employee support and guidance on benefits 3. Analysis of reports and proposal of process improvements **Join Callinker!** We are looking for a HUMAN RESOURCES ANALYST \- HR ADMINISTRATION to join our team. **RESPONSIBILITIES:** * Administer statutory and corporate benefits (e.g., transportation allowance, medical and dental plans, pharmacy benefits, childcare assistance, among others). * Perform enrollments, cancellations, registration updates, and control benefit adhesions and cancellations. * Monitor usage, balances, top-ups, and costs of benefit plans, ensuring compliance with internal policies and legislation. * Import, verify, and post benefit expenses to payroll, including deductions and adjustments. * Support and guide employees regarding benefit rules, eligibility, usage, and deductions. * Support onboarding and offboarding processes related to benefit management. * Analyze benefit reports, identify inconsistencies, and propose process improvements. * Maintain up-to-date benefit registrations and documentation, ensuring confidentiality of information. **REQUIREMENTS:** * Experience in HR administration activities. * Microsoft Office Suite. * Strong verbal and written communication skills. * Familiarity with administrative routines and tools such as Excel, Teams, and corporate email. * Organizational skills, agility, and strong interpersonal relationship abilities. * Desired experience in HR administration and HR, Microsoft Office Suite, Payroll Systems, employee and vendor support, * And other HR administration activities. **ADDITIONAL INFORMATION:** WE ARE A RESULTS\-AND\-SOLUTIONS\-FOCUSED COMPANY * All our employees are trained to be reference points in relationship management and technology. We are committed to delivering results for each client and never stop until we achieve the best possible outcome. * We are part of the large and established Arcom Group. Due to our focus on intelligent results, we have received numerous awards and are recognized as one of the most important players in the Contact Center industry. **BENEFITS:** * Health insurance * Dental insurance * Pharmacy benefits * Childcare assistance * Family Salary * Discount Club \- Commercial agreements * Meal allowance or food voucher * Transportation allowance * Infrastructure * Location **ABOUT US** We specialize in building strong relationships between brands and customers. With over 18 years in the market and a wide range of solutions that transform businesses, we excel at delivering positive experiences for those interacting with our clients. By connecting people and technologies, we contribute to the growth of major brands. Employment Type: Full\-time, Permanent CLT Selection Question(s): * What is your expected salary? Work Location: On\-site