Description
Job Summary:
We are seeking a CRM Assistant to directly manage customer relationships, ensuring lead organization, follow-up on customer service interactions, and support to the sales department.
Key Highlights:
1. Customer relationship management and support to the sales department
2. Portfolio management and relationship maintenance
3. Proactive profile oriented toward results
CRM Assistant – Londrina/PR
We are seeking a CRM Assistant to directly manage customer relationships, ensuring lead organization, follow-up on customer service interactions, and support to the sales department.
Londrina/PR
R$ 2\.100,00 \+ R$ 500,00 commission after probationary period
**Requirements:**
Experience with telephone customer service
Basic knowledge of Microsoft Office Suite
Strong communication skills, organizational ability, and system proficiency
Proactive profile oriented toward results
**Responsibilities:**
Customer and supplier communication via telephone and WhatsApp
Prospecting and supporting new customer onboarding
Portfolio management and relationship maintenance
Lead tracking and control within the CRM system
Re-engagement of inactive customers
Daily report organization and submission
Support in monitoring sales conversions
**Benefits:**
Meal Voucher
Transportation Voucher
Total Pass
Psychological Support Program
Pharmacy Benefit Plan (after probationary period)
**Minimum Education Level:** High School Diploma (Secondary Education)