Senior Functional Analyst

Description

Job Summary: Cyber Solutions is seeking a Senior Functional Analyst to operate at the interface between business areas and technology, ensuring understanding of customer needs and delivery of solutions. Key Highlights: 1. Strategic involvement at the intersection of business and technology 2. Autonomy in strategic projects and initiatives 3. Focus on intelligent and customized solutions Cyber Solutions is a technology company passionate about innovation and digital transformation. We operate as a **Software Factory** and **IT Professional Body Shop**, delivering **intelligent** and **customized solutions** across various sectors, including **Retail**, **Industry**, and **Insurance**. **About Us** Founded in 1999, we grew rapidly by combining creativity and engineering to develop technological solutions that make a difference. Our **mission** is to **transform lives** with **transparency**, **enthusiasm**, and an unwavering drive to **evolve**. **Our Culture and Values** At Cyber Solutions, we believe people are our greatest asset. We operate guided by principles that strengthen our team and drive our growth: * **God:** Our foundation is rooted in ethics, love, and purpose. * **People:** We value respect, empathy, and collaboration. * **Action:** We act decisively to generate impact. * **Excellence:** Quality and dedication are in our DNA. * **Evolution:** We continuously learn and innovate. * **Results:** Our focus is delivering solutions that truly transform. **We Are Growing!** We are seeking a Senior Functional Analyst to operate at the interface between business areas and technology, ensuring understanding of customer needs and delivery of solutions aligned with the company’s processes and strategic objectives. We seek a professional with an analytical profile, systemic vision, and autonomy to conduct functional requirement gathering, support technical definitions, and operate in complex corporate environments. **Responsibilities:** * Serve as the primary interface between business areas and technology teams; * Gather, analyze, document, and validate functional requirements; * Map processes and propose systemic and operational improvements; * Develop functional specifications, workflows, and business rules; * Lead stakeholder alignment meetings; * Ensure delivered solutions meet business needs; * Support technical teams during demand development; * Conduct functional testing, user acceptance testing (UAT), and delivery validations; * Perform impact analysis and provide functional system support; * Support decision-making with functional and business-oriented insights; * Manage end-to-end demands, ensuring functional quality and alignment; * Operate autonomously in strategic projects and initiatives. **Technical Requirements:** * Proven experience as a Functional Analyst; * Experience in gathering and documenting functional requirements; * Experience integrating business and technology areas; * Knowledge of agile methodologies (Scrum/Kanban); * Experience with functional testing and UAT; * Knowledge of business process and rule modeling; * Experience in corporate environments and technology projects; * Strong analytical ability and systemic vision; * Experience with demand management and functional documentation tools. **Behavioral Requirements:** * Clear and assertive communication; * Analytical and strategic mindset; * Ability to lead and operate autonomously; * Organizational skills and attention to detail; * Ability to negotiate and align across departments; * Proactivity and sense of priority; * Problem-solving ability; * Teamwork and collaboration; * Adaptability in dynamic environments. **Differentiators:** * Experience in the insurance sector; * Exposure to claims processes; * Knowledge of insurance industry systems; * Experience with complex corporate integrations and workflows.