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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6505653831129912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior IT Infrastructure Analyst","content":"**Your future deserves this energy!**\n\n\n\nWe believe the energy you invest in your career deserves a return.\n\nThat’s why we recognize our people’s dedication and are always looking for those who want to make a difference and build a prosperous, secure career path.\n\n\n\nAt CPFL, you’ll find a solid environment to grow with confidence, with security to evolve and space to build a purpose-driven future.\n\n \n\n\n**Senior IT Infrastructure Analyst**\n\n**Where you’ll work:** Campinas, SP\n\n\n**Work model:** On-site\n\n\n**Company:** CPFL Paulista – A company of the CPFL Energia Group\n\n \n\n\n**Prerequisites:**\n\n\n* Bachelor’s degree in Systems Analysis, Information Systems, Computer Network Technology, Computer Science, or related fields;\n* Knowledge of IaC and CI/CD automation pipelines;\n* Experience building and administering Pipelines;\n* Proficiency and knowledge of Datacenter Infrastructure;\n* Desired: familiarity with two or more tools: Jenkins, Azure DevOps, Terraform, Ansible;\n* Public cloud certification required at Administrator or Architect level;\n* Availability to work on-site in Campinas, SP\n\n \n\n\n**Your day-to-day responsibilities:**\n\n\n* Identify innovative IT infrastructure solutions;\n* Drive improvements in IT infrastructure performance;\n* Add value to IT infrastructure capacity management and planning;\n* Ensure IT infrastructure availability;\n* Anticipate issues and propose IT infrastructure solutions;\n* Participate in the Procurement process, including technical preparation and evaluation of RFPs, RFIs, and tender documents;\n* Mentor people, encouraging team development and learning;\n* Propose improvements to IT infrastructure management processes, organization, and tools;\n* Analyze and propose improvements to request processes from peer departments and business units.\n\n \n\n\n**What we offer:**\n\n\n* Transportation allowance;\n* Meal voucher;\n* Food allowance;\n* Medical assistance;\n* Dental assistance;\n* 6-month maternity leave and 20-day paternity leave;\n* Daycare allowance (subject to eligibility rules);\n* Life insurance;\n* Profit-sharing plan (PLR);\n* Wellhub;\n* “Fale Comigo” Program (free, confidential telephone-based support for psychological, legal, financial, and social assistance).\n\n \n\n\n**Learn a little about us:**\n\n\n\nWe operate in Brazil’s electric power sector and have a solid history dating back to 1912, contributing to the development of the cities and states we serve through solutions in power generation, transmission, distribution, energy trading, and service provision.\n\n\n\nSince 2017, the Group has been part of State Grid—the world’s largest electric power company—strengthening our growth strategy and leadership position in Brazil’s electric power sector.\n\n\n\nThrough our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people with the efficiency of our service network.\n\n\n\nWe believe diverse teams and an inclusive environment for all people are essential for the sustainability of innovative, customer-focused organizations; therefore, we value diversity and guide our actions to ensure an inclusive culture and equal opportunities for everyone.\n\n \n\n\n\nWant to learn more about the CPFL Group? Visit: https://www.grupocpfl.com.br/","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768254205557","seoName":"senior-it-infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/senior-it-infrastructure-analyst-6505653831129912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c6947b2a-e6c2-49b4-9f93-d4156fc4ea4b","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1768254205557,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil","infoId":"6505147337433912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"FULL SUPPORT ANALYST - ON-SITE","content":"**FULL SUPPORT ANALYST \\- ON-SITE \\- ALPHAVILLE**\n\n \n\n\n**Description**\n\n\n\nSecond-level technical support role, responsible for on-site handling of highly complex incidents, VIP support, incident analysis, full equipment maintenance, and participation in infrastructure projects.\n\n\n**Responsibilities**\n\n\n* Handle and resolve medium-to-high complexity incidents (software, network, and hardware).\n* Advanced support for Windows and macOS (user profiles, permissions, Active Directory, folders, policies).\n* Prepare devices using corporate imaging, driver packs, and encryption (BitLocker/FileVault).\n* Full support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).\n* Support for corporate printers (network, print queues, mapping, drivers, scanners).\n* Provide support to VIP users, ensuring speed, confidentiality, and excellence.\n* Full maintenance: component replacement, testing, hardware diagnostics.\n* Local network configuration and troubleshooting (Wi\\-Fi, VLAN, VPN, proxy, DHCP, DNS).\n* Videoconferencing support (Teams Rooms, Zoom Rooms, Logitech, Poly).\n* Remote access, management, and troubleshooting via Intune, SCCM, or JAMF (Mac).\n* Technical support for corporate mobile devices (MDM, email, apps).\n* Triage and prioritization of tickets based on SLA, impact, and criticality.\n* Execution of preventive routines and inventory updates.\n* Documentation of procedures and records in the knowledge base.\n* Support IT projects, migrations, rollouts, and large-scale updates.\n\n**Requirements**\n\n\n* Strong experience with Windows 10/11 and macOS.\n* Experience supporting M365 (basic admin knowledge is a plus).\n* Knowledge of Active Directory, Group Policy Objects (GPO), permissions, and drive mapping.\n* Experience with MDM tools: Intune, SCCM, JAMF (Mac).\n* Knowledge of corporate printer support and associated software.\n* Experience in on-site and field support.\n* Solid understanding of basic networking: TCP/IP, VPN, VLAN, DHCP, DNS.\n* Familiarity with ITIL and SLA-based operations.\n\n**Soft Skills** \n\n* Customer focus;\n* Verbal and written negotiation and communication;\n* Strong interpersonal skills;\n* Sound reasoning and argumentation;\n* Creativity;\n* Initiative and proactivity;\n* Logical reasoning;\n* Ability to work effectively in teams;\n* Ability to work under pressure;","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768214635736","seoName":"analista-de-suporte-pleno-presencial","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/analista-de-suporte-pleno-presencial-6505147337433912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7aacbf7b-0e10-4fa9-96ab-05d6a3fb1589","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barueri,São Paulo","unit":null}]},"addDate":1768214635736,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Rua Primeiro de Janeiro, 364 - Centro, Nova Odessa - SP, 13380-013, Brazil","infoId":"6505091364928312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Level 2 Support Analyst (NO)","content":"FCamara is seeking a professional to work as a Level 2 Support Analyst (Field Services) for an operation with a major company in the Environmental Services sector.\n\n **Responsibilities and Duties** \n\n1\\. On-Site Technical Support:\n\n\n. Install, configure, and maintain IT equipment—including computers, printers, servers, and networks—at users’ locations.\n\n\n. Diagnose and resolve hardware, software, network, and operating system technical issues directly on-site.\n\n\n. Perform preventive and corrective maintenance on IT equipment to ensure optimal functionality.\n\n\n2\\. Incident and Problem Management:\n\n\n. Respond to technical issue-related service requests and tickets, identifying and resolving failures in systems or devices.\n\n\n. Escalate more complex issues to higher-level support teams (e.g., Service Desk or IT specialists), when required.\n\n\n. Monitor ticket status and ensure resolution within the shortest possible timeframe, aligned with priorities and SLAs.\n\n\n3\\. Network and Infrastructure Configuration:\n\n\n. Install and configure computer networks, including cabling, network ports, routers, and switches.\n\n\n. Verify and maintain local network infrastructure (LAN), ensuring devices remain connected and fully operational.\n\n\n4\\. User Training and Support:\n\n\n. Provide on-site user support for equipment and software usage.\n\n\n. Guide and train users on procedures and best practices to optimize tool and system utilization.\n\n\n5\\. Documentation and Reporting:\n\n\n. Document performed activities, recording problem resolutions, configurations applied, and maintenance executed.\n\n\n. Update the knowledge base with information about recurring solutions and newly identified technical issues.\n\n\n. Generate incident and equipment maintenance reports for analysis and continuous improvement.\n\n\n6\\. Inventory and Equipment Management:\n\n\n. Manage IT equipment inventory (e.g., PCs, printers, cables, accessories), ensuring inventory records remain up-to-date and necessary materials are available for support delivery.\n\n\n. Coordinate equipment movement between units or departments, as needed.\n\n\n7\\. Security and Compliance:\n\n\n. Ensure all devices comply with company-defined security standards (antivirus, encryption, strong passwords, etc.).\n\n\n. Follow security procedures during equipment installation and maintenance to prevent data or infrastructure damage.\n\n\n8\\. Project and Implementation Support:\n\n\n. Participate in projects involving new system or equipment rollouts, performing on-site planning and installation execution.\n\n\n. Assist with data migration or system upgrades, as requested.\n\n\n9\\. Critical (Emergency) Issue Response:\n\n\n. Respond to emergency situations—such as critical system failures or service outages—to minimize impact on users and business processes.\n\n\n10\\. Customer Relationship Maintenance:\n\n\n. Deliver courteous and professional service, ensuring customer or end-user satisfaction during on-site visits.\n\n\n. Establish effective communication with stakeholders, keeping users informed about progress in resolving their issues.\n\n **Requirements and Qualifications** \n\n1\\. Academic Background:\n\n\nCompleted high school, with technical courses in Information Technology, Computer Networks, Electronics, or related fields.\n\n\nBachelor’s degree in Information Technology, Networks, or related disciplines (desirable, not mandatory).\n\n\n2\\. Professional Experience:\n\n\nPrior experience in field technical support or similar roles involving IT equipment maintenance and user support.\n\n\nKnowledge of hardware and computer network installation and configuration.\n\n\n3\\. Technical Certifications:\n\n\nITIL Foundation certification or a Technical Networking course (desirable).\n\n\nVendor-specific certifications (e.g., Microsoft, Cisco) are a plus.\n\n\n4\\. Technical Competencies:\n\n\nKnowledge of hardware (computers, printers, routers, etc.) and operating systems (Windows, Linux, macOS).\n\n\nExperience configuring networks and troubleshooting connectivity issues (cabling, switches, routers).\n\n\nBasic knowledge of IT security (antivirus, encryption, firewalls).\n\n\n5\\. Interpersonal Skills:\n\n\nStrong communication skills for interacting with users and customers.\n\n\nCustomer orientation and ability to clearly explain technical solutions.\n\n\nAbility to work independently and manage time efficiently.\n\n\n6\\. Personal Attributes:\n\n\nProactive problem-solving approach.\n\n\nOrganized and detail-oriented.\n\n\nWillingness to travel and flexibility regarding working hours.\n\n **Here, we are \\#OrangeBlood!**\n\n \n\nWe have been in the market for 17 years, partnering closely with our clients to deliver transformative experiences.\n\n\nWe are a global technology and innovation ecosystem; beyond Brazil, we operate across Europe and the UK, with offices in Portugal, London, Dubai, and the Netherlands.\n\n \n\n\n\n**F for Formation: We believe in practicing a culture of knowledge sharing, community awareness, and that knowledge**\n\n**holds the power to transform!**\n\n \n\nWe run initiatives and social actions promoting development—including the tech community Orange Juice, the Formation Program,\n\n\nour leadership academy, and multiple partnerships with NGOs and Edtechs.\n\n \n\n\n\n**At FCamara, everyone is welcome. For us, Diversity, Respect, and Ethics are non-negotiable—and part of our DNA.**\n\n \n\n\n\n**So, are you ready to join an outstanding team and become the protagonist of your own story?**","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768210262884","seoName":"analyst-support-n2-no","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/analyst-support-n2-no-6505091364928312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5516fa3a-2408-4d90-9242-8587d4006fac","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Nova Odessa,São Paulo","unit":null}]},"addDate":1768210262884,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Rua Largo São Sebastião, 1 - Centro, Valinhos - SP, 13270-010, Brazil","infoId":"6496920682918512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"10585074 - Senior Infrastructure Analyst","content":"We are **Quality Digital**! Learn more about us:\n\n* **A phrase that defines us** \\- We are specialists in IT solutions and passionate about innovation!\n* **To infinity and beyond** \\- We are *\\#borderless*. Our team is spread across Brazil and the world.\n* **Our culture** \\- Even though we are apart, we are together. We hold ceremonies to get closer, share knowledge, and stay up to date with our company’s latest news!\n* **We are diverse** \\- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **there is room here for everyone**, regardless of race, gender, age, sexual orientation, religious belief, or disability.\n* **Our goal** \\- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey?\n\n \n\n \n\n**Responsibilities and duties** **What are we looking for?**\n\n* A professional with strong communication skills to convey problems and solutions, as well as organizational skills.\n\n **Your day-to-day will include:**\n\n* Administering and providing support for the company’s infrastructure, focusing on WebLogic servers;\n* Developing operational procedure documentation;\n* Producing metrics and reports on processes;\n* Providing support for database administration and cloud infrastructure;\n* Creating and maintaining users and groups to grant access privileges;\n* Implementing information security systems and tools;\n* Administering network architecture;\n* Proposing process optimization projects that lead to improvements in corporate services.\n\n \n\n**Requirements and qualifications** **Requirements and qualifications:**\n\n* Specialized support for datacenter environments, servers, networks, and databases (Microsoft SQL Server and Oracle);\n* Management of physical servers; Hyper\\-V and VMware-based clusters; and storage systems;\n* Creation/configuration of virtual machines within clusters;\n* Installation/configuration of switches and access points;\n* Wireless network configuration;\n* Configuration/verification of backup routines (daily activity);\n* VLAN configuration on managed switches;\n* Opening/monitoring service tickets with outsourcing vendors (servers, firewalls, internet links, antivirus, etc.);\n* Managing wireless controller updates;\n* Managing access point updates;\n* Managing server operating system updates;\n* Managing antivirus updates;\n* Creating/maintaining updated documentation related to managed environments;\n* Supporting the NOC team and the client’s specialists;\n* Creating/managing/maintaining MS SQL Server and Oracle database instances;\n* Escalating issues to responsible support teams.\n\n **Nice-to-have:**\n\n* Intermediate English proficiency.\n\n **Working hours:**\n\n* ****Monday to Friday, from 08:00 to 17:00.\n* Work model: 100% on-site.\n* Workplace: Valinhos, São Paulo\\-SP.\n\n **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply! 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If yes, do you regularly drive?","price":"R$2,500-2,600/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591783000","seoName":"infrastructure-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/infrastructure-support-analyst-6484374831117012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8e00cc94-ca44-44dd-816d-836264aaf9f5","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"highLight":["Support infrastructure analyst role","Remote access and troubleshooting","CNH B required for field tasks"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Jundiaí,São Paulo","unit":null}]},"addDate":1766591783681,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Rua Rangel Pestana, 268 - Centro, Jundiaí - SP, 13201-000, Brazil","infoId":"6484279043033812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Infrastructure Analyst","content":"We are looking for a professional focused on IT infrastructure, with an analytical, organized profile and willingness to develop technical skills. 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Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil","infoId":"6487770476032312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Infrastructure Services Analyst","content":"**Your future deserves this energy!**\n\n\n\nWe believe the energy you invest in your career deserves a return.\n\nThat’s why we recognize our people’s dedication and are always looking for those who want to make a difference and build a prosperous, secure career path.\n\n\n\nAt CPFL, you’ll find a solid environment to grow with confidence—security to evolve and space to build a purpose-driven future.\n\n \n\n\n**POSITION**: **Junior Infrastructure Analyst** \n\n\n**VACANCIES**: 01\n**COMPANY**: Nect Serviços Adm Ltda (S003\\)\n**DEPARTMENT**: SSSI\\-REAL ESTATE COORDINATION\n**CITY**: Indaiatuba, SP\n**Contract type: Temporary position, average duration of 7 to 9 months**\n**Work modality:** 100% In-person \n\n\n\nWe are seeking a **Junior Infrastructure Analyst** to work in a strategic area, contributing to the organization, control, and efficiency of the company’s financial and operational processes.\n\n\n**Prerequisites** \n\n\n* Bachelor’s degree completed in **Business Administration, Accounting, Economics**, or related fields;\n* Intermediate proficiency in the **Microsoft Office Suite** (Excel, Word, PowerPoint);\n* Experience with **PROC\\-V and Pivot Tables** in Excel is desirable;\n* Knowledge of **SAP** is desirable;\n* Availability for **100% in-person work in Indaiatuba**.\n \n\n\n**Key Responsibilities**\n* Analyze and perform daily scheduling of **automatic and manual payments** in the system, including registration of invoices and bills;\n* Support employees and clients, adhering to **policies and service level agreements (SLAs)**, ensuring timely and high-quality service delivery;\n* Perform **reconciliation of journal entries**;\n* Execute **tax and duty payments** on behalf of the company;\n* Maintain up-to-date the department’s **performance indicator spreadsheet**;\n* Contribute to **operational process improvements**, interacting with IT systems and other departments;\n* Support the development of **payment controls**, ensuring all documentation is properly approved and authorized.\n \n\n\n**Desired Profile**\n* Organizational skills and attention to detail;\n* Sense of responsibility and commitment to deadlines;\n* Strong communication and interpersonal skills;\n* Proactivity and continuous improvement mindset.\n\n \n\n\n**What we offer:**\n* Transportation Allowance;\n* Meal Voucher;\n* Food Allowance;\n* Medical Assistance;\n* Dental Assistance;\n* 6-month maternity leave and 20-day paternity leave;\n* Childcare Assistance (subject to eligibility criteria);\n* Life Insurance;\n* Profit-Sharing Plan (PLR);\n* Wellhub;\n* “Fale Comigo” Program (free, confidential telephone-based support for psychological, legal, financial, and social assistance).\n\n \n\n\n**Learn more about us:**\n\nWe operate in Brazil’s electric power sector and have a solid history dating back to 1912, contributing to the development of the cities and states we serve through solutions in power generation, transmission, distribution, energy trading, and service provision.\n\nSince 2017, the Group has been part of State Grid—the world’s largest electric power company—strengthening our growth strategy and leadership position in Brazil’s electricity sector.\n\nThrough our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people via our efficient customer service network.\n\nWe believe diverse teams and an inclusive environment for all people are fundamental to the sustainability of innovative, customer-focused organizations; therefore, we value diversity and guide our actions to ensure an inclusive culture and equal opportunity for everyone.\n\n\n\nWant to learn more about CPFL Group? Visit: https://www.grupocpfl.com.br/","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766857068000","seoName":"infrastructure-services-analyst-jr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/infrastructure-services-analyst-jr-6487770476032312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"aff1670c-1b46-4a4f-b328-46d79a6fdccc","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Indaiatuba,São Paulo","unit":null}]},"addDate":1766857068439,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6485837316723512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-Level Infrastructure Analyst","content":"**Responsibilities:**\n\n\n* Responsible for infrastructure and information security projects, from planning through execution.\n\n\n* Develop and maintain technical documentation.\n\n\n* Implement and maintain information security solutions, including anti-spam, antivirus EDR Defender, Fortinet firewalls, and Active Directory.\n\n\n* Ensure environment connectivity, with a focus on Cisco technologies.\n\n\n* Configure and manage Microsoft environments (Office 365 ADM, EntraID, MDM Intune, SharePoint).\n\n\n* Manage vendors and partners, ensuring quality, productivity, security, and technological innovation.\n\n\n* Contribute to information security by leading initiatives such as vulnerability management and mitigation, phishing campaigns, patch application, penetration testing, and hardening in collaboration with vendors.\n\n\n* Manage observability tools (Zabbix/Grafana).\n\n**Requirements:**\n\n\n* Completed bachelor’s degree in Computer Networks, Computer Engineering, or related fields; postgraduate studies or an MBA are advantageous.\n\n \n\n\n\n**Specific Knowledge:**\n\n\n* Familiarity with ISO 27001/27002 standards and LGPD.\n\n\n* Experience with security policies, phishing campaigns, SIEM, and SOC.\n\n\n* Vulnerability management, patching, DLP, and hardening.\n\n\n* Firewall configuration, preferably Fortinet.\n\n\n* Antivirus, EDR, and antispam administration, preferably Microsoft Defender.\n\n\n* Switch and wireless configuration, preferably Cisco.\n\n\n* Network administration: TCP/IP, DNS, DHCP, VPN, routing protocols.\n\n\n* Management of Microsoft environments: Office 365 ADM, AD, EntraID, MDM Intune, SharePoint.\n\n\n* Experience with virtualized environments running Windows Server 2022–2025 and Linux/Debian.\n\n\n* Observability tools (Zabbix/Grafana).\n\n\n* Experience with ITSM, preferably GLPI.\n\n\n* Asset management: hardware, software, and licenses.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766706040000","seoName":"analyst-infrastructure-mid-level","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/analyst-infrastructure-mid-level-6485837316723512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"09bb9490-8ee3-46df-bc24-aaaee430c95e","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1766706040368,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Alameda Mamoré, 302-440 - Alphaville Industrial - Alphaville Res. Um, Barueri - SP, 06454-040, Brazil","infoId":"6485837305689812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Infrastructure Analyst – IBM Sterling Focus","content":"**Work Model:** Hybrid (2 days per week) \n**Location:** Alphaville – São Paulo\n\n**Key Responsibilities:**\n\n* Serve as administrator of the IBM Sterling B2B platform, Connect:Direct, SEAS, and\n* Control Center.\n* Serve as administrator of the Zena (Rocket) process automation platform.\n* Identify opportunities to improve the current environment’s architecture (B2B, Connect:Direct, SEAS, and Control Center), targeting performance, high availability, and disaster recovery. Knowledge base articles\n* Engage in problem management to resolve complex issues through\n* collaboration with partners\n\n**Required Qualifications:**\n\n* Document and update Standard Operating Procedures (SOPs) and\n* Engage in problem management to resolve complex issues through\n* Proficiency in IBM Sterling (B2B, Connect:Direct, SEAS, and Control Center).\n* Proficiency in job scheduler platform concepts (preferably Zena\n* (Rocket) or Control-M (BMC)).\n* Problem Solving: Strong problem-solving ability, with skills to diagnose and resolve IT issues.\n* Script development (Python, Shell, and Batch).\n\n**Desired Qualifications:**\n\n* Knowledge of Windows Server and Linux RHEL 9 operating systems.\n\n**Important:** \n**During the hiring process, salary expectations and preferred employment type (CLT or PJ) will be validated.**\n\nJob Type: Full-time CLT, Freelance / PJ\n\nCompensation: R$7.500,00 – R$12.500,00 per month\n\nBenefits:\n\n* Health insurance\n* Dental insurance\n* Life insurance\n* Meal allowance\n\nWork Location: Hybrid remote work for Alphaville, SP\n\nExpected Start Date: 01/05/2026","price":"R$7,500-12,500/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766706039000","seoName":"senior-infrastructure-analyst-ibm-sterling","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/senior-infrastructure-analyst-ibm-sterling-6485837305689812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"37fa085a-8b7d-4701-9668-38562c3c0b1b","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barueri,São Paulo","unit":null}]},"addDate":1766706039506,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Alameda Mamoré, 302-440 - Alphaville Industrial - Alphaville Res. Um, Barueri - SP, 06454-040, Brazil","infoId":"6485837307328312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Infrastructure Analyst - Focus on Endpoint Administrator (Microsoft)","content":"**Work Model:** Hybrid (2 days per week) \n**Location:** Alphaville – São Paulo\n\n**Key Responsibilities:**\n\n* Provide advanced support to resolve issues with the Microsoft Office Suite\n* on mobile devices, laptops, and tablets.\n* Collaborate with the Service Desk to resolve and escalate complex issues.\n\n* Document and update Standard Operating Procedures (SOPs) and\n\nknowledge base articles.interaction with vendors or change management initiatives for improvements.remote), to reduce incidents and enhance user experience.\n\n* Engage in problem management to resolve complex issues through\n* Identify opportunities to improve the current environment (office-based and\n* Enhance Windows Autopilot and Intune configurations.\n\n**Required Qualifications:**\n\n* Device Management: Proficient in Intune and Azure.\n* Collaboration Tools: Familiarity with the Microsoft 365 suite, including\n* Teams, SharePoint, and OneDrive.\n* Knowledge of Active Directory and Entra ID.\n* Scripting and automation workflow creation using PowerShell.\n* Troubleshooting: Strong troubleshooting skills, with ability to diagnose and resolve IT issues.\n\n**Preferred Qualifications:**\n\n* Preferred certification: Microsoft 365 \"Endpoint Administrator Associate\"\n\n**Important:** \n**During the hiring process, salary expectations and preferred employment type (CLT or PJ) will be validated.**\n\nJob Type: Full-time CLT, Freelance / PJ\n\nCompensation: R$7.500,00 – R$12.500,00 per month\n\nBenefits:\n\n* Health insurance\n* Dental insurance\n* Life insurance\n* Meal allowance\n* Food voucher\n\nWork Location: Hybrid remote work for Alphaville, SP\n\nExpected Start Date: 01/05/2026","price":"R$7,500-12,500/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766706039000","seoName":"senior-infrastructure-analyst-focus-on-endpoint-administrator-microsoft","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/senior-infrastructure-analyst-focus-on-endpoint-administrator-microsoft-6485837307328312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a9a3ae15-0acf-44d3-8d9b-3ba4bfcec896","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barueri,São Paulo","unit":null}]},"addDate":1766706039634,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Installation of links with fixed-line and radio telecommunications operators. Monitoring, cabling, and installation of infrastructure. Technical visits for project implementation and maintenance. Structured network maintenance. Heatmap generation. Hotspot monitoring. 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If you are committed, dynamic, and eager to learn, this opportunity is for you!\n\n**Responsibilities:** \n\\- Perform preventive/corrective maintenance on equipment (Windows and Mac computers, EPSON/HP printers, industrial equipment); \n\\- Manage information security (LGPD, access control, backups, and monitoring); \n\\- Provide technical support to headquarters, branches, and remote teams; \n\\- Manage hardware inventory, contracts, and suppliers; \n\\- Ensure infrastructure performance and availability by defining and tracking KPIs; \n\\- Seek cost optimization through technological solutions and supplier management; \n\\- Document procedures and participate in continuous improvement projects.\n\n**Requirements**\n\n\\- Bachelor’s degree in Network Administration, Information Systems, Computer Science, or related fields; \n\\- Solid experience in IT infrastructure with hands-on work in corporate environments; \n\\- Proficiency in Windows and macOS operating systems; \n\\- Experience with backup tools, access control systems, and network monitoring tools; \n\\- Knowledge of information security, best practices, and risk mitigation; \n\\- Familiarity with storage servers, industrial printers, and software such as Microsoft Office and Adobe; \n\\- Proactive profile with a strong sense of urgency and autonomy in problem resolution.\n\nBenefits\n\nMeal allowance; \nTransportation allowance; \nUnimed health insurance; \nUniodonto dental insurance;\n\nPharmacy benefit program; \nWellhub; \nPayroll-deductible loan; \nPartnership offering exclusive travel discounts; \nPartnerships with universities and English language schools.\n\nEmployment type: Full-time CLT contract\n\nSalary: R$4,000.00 – R$5,000.00 per month\n\nBenefits:\n\n* Health insurance\n* Dental insurance\n* Life insurance\n* Meal allowance\n* Transportation allowance","price":"R$4,000-5,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766598655000","seoName":"infrastructure-analyst-mid-level","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/infrastructure-analyst-mid-level-6484462794700912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"acb24004-ac83-4ddc-a5d5-e1d3cd5a5a15","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"highLight":["Support IT infrastructure","Manage information security","Competitive benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Valinhos,São Paulo","unit":null}]},"addDate":1766598655835,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil","infoId":"6484455448793712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior IT Analyst – IT Infrastructure","content":"Imagine working at an institution with over 60 years of history, 40 school units spread across Brazil, and a mission to deliver quality education to socioeconomically disadvantaged regions—empowering our students to dream of a better future.\n \n \n\nOur job openings are open to all individuals, regardless of their characteristics or particularities. Apply to this or other available opportunities on our careers page. If you know someone who fits the profile, share this job posting or our careers page. Join our team. Only education transforms!\n \n \n\n**As a Senior IT Analyst – IT Infrastructure, your challenges will include:**\n \nMonitoring SLA compliance, alerting on deviations, and proactively addressing recurring or structural issues;\n \nParticipating in internal and external meetings, committees, and executive presentations, supporting leadership with structured materials and analyses.\n \nResearching emerging technologies to propose new possibilities;\n \nInternally developing projects and/or managing vendors;\n \nProposing improvements to processes that can be automated or transformed;\n \nKnowledge of applying security patches to servers and workstations at scale;\n \nExperience with Windows Server operating systems;\n \nExperience with Active Directory, DNS, DHCP, ADFS, and Group Policy Objects (GPOs);\n \nExperience administering Microsoft Office 365 environments;\n \nExperience administering Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune;\n \nActivities involving log analysis, performance monitoring, environment health assessment, and troubleshooting;\n \nTechnical interface coordination with vendors and other departments;\n \nCreating and maintaining documentation and procedures;\n \nManaging the asset lifecycle, ensuring control over equipment and licenses;\n \n \n\n**Benefits:** Transportation Allowance, Meal Voucher, Food Allowance, Medical Assistance, Dental Assistance, Life Insurance\n \n \n\n**Required Qualifications:** \n\n**Working hours:** \n\n8:00 AM to 6:00 PM.\n \n \n\n**Essential requirements:** \n\nBachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related fields;\n \nKnowledge of the ITIL framework;\n \nRoot cause analysis capability and ability to implement preventive solutions;\n \nExcellent communication and stakeholder engagement skills—both internally and externally;\n \nAZ-104 certification – Microsoft Azure Administrator;\n \nPowerShell scripting experience;\n \nWillingness to work fully onsite.\n \n \n\n**Desirable qualifications:** \n\nMD-102 certification – Endpoint Administrator;\n \nITIL 4 Foundation and ServiceNow certifications;\n \nExperience with automation, observability, and service management tools;\n \n \n\n**About the company:** Founded in 1956 with the goal of promoting inclusion and social development, Fundação Bradesco has provided free, high-quality education to thousands of people.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766598081000","seoName":"senior-it-analyst-it-infrastructure","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/senior-it-analyst-it-infrastructure-6484455448793712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"44ac9a0f-679d-4778-aced-3b1eab4f959e","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"highLight":["Monitor SLAs and act preventively","Manage Microsoft Office 365 environments","Manage the asset lifecycle"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Osasco,São Paulo","unit":null}]},"addDate":1766598081936,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Humberto Pescarini, 204 - Centro, Vinhedo - SP, 13280-262, Brazil","infoId":"6484374824819312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Manufacturing Analyst / MES Support - 25105","content":"### **Position Description:**\n\n\n\nWe are seeking a Manufacturing Analyst / MES Support professional to provide support, monitoring, and enhancement of Manufacturing Execution Systems (MES) and other shop-floor applications. The candidate will be responsible for ensuring operational continuity of systems, supporting implementations, and actively collaborating with local and global teams.\n\n### **Responsibilities:**\n\n\n* Manage the full ticket lifecycle: status updates, detailed action logging, analysis, incident resolution, and report generation.\n* Support the planning and execution of MES-related implementations and projects focused on improvements and new solutions.\n* Collaborate with internal and international teams to ensure integrated support and respond to high-priority requests within established deadlines.\n* Provide support for other local applications related to the manufacturing environment, in addition to MES systems.\n* Provide after-hours support when necessary to ensure operational continuity.\n* Ensure compliance with internal policies, standards, and procedures.\n* Work closely with development teams and functional areas to resolve application issues and address new requirements.\n* Interact with end users to deliver support, training, and guidance aimed at improving operational processes.\n* Collaborate with global teams to standardize and optimize production PC installations.\n* Perform testing, validation, and management of new application releases.\n* Develop and maintain automated tests to identify issues prior to go-live.\n* Create and maintain technical and functional documentation.\n* Plan, install, test, and monitor technical prerequisites on production PCs.\n* Evaluate existing work processes and implement continuous improvements.\n* Support integrations between shop-floor systems and other platforms such as SAP, PLCs, Reporting, and PLM.\n* Participate in occasional travel to other facilities as required.\n* Provide support for other IT demands (infrastructure and systems) following hiring.\n* Act ethically, systematically, deadline-oriented, and with strong professionalism in a multicultural environment.\n \n\n\n### **Requirements – Education and Experience:**\n\n\n* Bachelor’s degree in a related field **or** at least three years of proven experience with production supervision software.\n* Practical knowledge of hardware: industrial PCs, expansion cards (Applicom / Molex / Woodhead), RS232 serial communication, and industrial protocols (especially Ethernet/IP).\n* Familiarity with vision inspection systems.\n* Basic understanding of industrial automation, PLCs (Siemens S7, Allen-Bradley), I/O, PC integration, and OPC solutions.\n* Proficiency in SQL and experience with databases (SQL Server).\n* Advanced use of ticketing and incident management tools.\n \n\n\n### **Technical and Behavioral Skills:**\n\n\n* Strong ability to collaborate with functional and development teams.\n* Clear and concise communication skills with users and global stakeholders.\n* Proactive in identifying improvements and optimizing processes.\n* Organized, disciplined, and skilled at prioritizing tasks.\n* Ability to work autonomously and meet deadlines.\n* Adaptability to multicultural and international environments.\n* Willingness to undertake occasional travel.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591783000","seoName":"manufacturing-analyst-mes-support-25105","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/manufacturing-analyst-mes-support-25105-6484374824819312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b263a1af-0e5c-4c00-97a4-d4762485ac89","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"highLight":["MES system and factory application support","Collaboration with global and local teams","Industrial automation and SQL experience"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Vinhedo,São Paulo","unit":null}]},"addDate":1766591783189,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Rua Rangel Pestana, 268 - 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If you enjoy solving problems and possess initiative, this opportunity is for you!\n\n**Responsibilities:**\n\n* Providing **Level 1 support**\n* Installing, configuring, and troubleshooting systems, software, and applications;\n* Delivering remote and on-site support;\n* Relocating, replacing, and upgrading hardware and software;\n* Providing technical support for home office environments for minor-issue corrections or configurations. **Requirements:**\n* Experience installing software and maintaining computers, **even if in a personal context**;\n* Proficiency with technology and user support;\n* Availability for **on-site work**\n\n**Preferred Qualifications:**\n\n* • Basic knowledge of Operating Systems (Windows—primarily versions 10 and 11): Installation, network configuration, permissions, drivers, user profiles. • Basic knowledge of Networks and Connectivity (Network diagnostics using commands such as ping, ipconfig, tracert, TCP/IP, DNS, DHCP, Gateway, and VPN) • Basic knowledge of Information Security (Best practices: strong passwords, phishing awareness, access control, antivirus policies, firewall, backups, fundamental understanding of LGPD and data confidentiality) • Basic knowledge of Support Tools and Software (Office Suite, Microsoft 365, ticketing / ITSM systems, and remote access tools) • Basic knowledge of Hardware and Infrastructure (Basic assembly and maintenance of computers and laptops; diagnosing peripheral failures (monitors, mouse, keyboard, headset); driver installation; replacement of simple components (RAM, HDD, SSD).\n\nEmployment Type: Full-time CLT\n\nCompensation: BRL 1,904.00 per month\n\nBenefits:\n\n* Medical insurance\n* Dental insurance\n* Food allowance\n* Meal voucher\n* Transportation allowance","price":"R$1,904/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591782000","seoName":"1039351-support-analyst-jr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/1039351-support-analyst-jr-6484374820006612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0cc1f0ca-e6eb-4711-a131-1a095badf857","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"highLight":["Level 1 Support","Software Installation and Configuration","Availability for On-site Work"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hortolândia,São Paulo","unit":null}]},"addDate":1766591782812,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Even if you don’t meet all the job requirements, we still encourage you to apply. We’ll carefully review your profile considering all your qualifications.\n\n\nWhat we’re looking for:\n\n \n\n* Experienced professional in Field Service to perform installation, maintenance, and technical support of equipment/systems;\n\n \n\nYour day-to-day responsibilities will include:\n\n \n\n* Providing user support via telephone, remote, or in-person assistance, and registering incidents to enable analysis and resolution, escalating them to resolver teams when necessary;\n* Handling tickets related to operating systems, software, hardware, networks, and Microsoft Office Suite, as well as more technical requests concerning services, security, and products;\n* Investigating, diagnosing, and testing solutions before contacting the requester;\n* Interacting with clients at all hierarchical levels;\n* Supporting end users by assisting and resolving their questions related to support/infrastructure/systems;\n* Guiding users on current processes, policies, and procedures;\n\n\n \n\n2512140202201920058","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591780000","seoName":"10506851-junior-level-support-analyst-n2","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/10506851-junior-level-support-analyst-n2-6484374786624212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0f1410ce-1fd2-4d9e-8de3-ebbc5c751856","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"highLight":["User technical support","IT tools administration","In-person and remote assistance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Osasco,São Paulo","unit":null}]},"addDate":1766591780205,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Works with discipline, a strong sense of responsibility, and an unwavering focus on quality, minimizing risks of data loss due to failures, disasters, or cyberattacks. \n\nA key contributor to business continuity, providing analytical insight and proactive action across all routines of administration, verification, troubleshooting, and optimization of backup systems. Also actively participates in developing and executing disaster recovery (DR) plans, ensuring operational resilience and continuous learning in challenging scenarios.\n\n\n**RESPONSIBILITIES** \n\nBackup Solution Administration: Manage and maintain daily operations of backup tools (e.g., Dell NetWorker, Veritas, Veeam, Commvault, IBM Spectrum Protect, etc.) with excellence. This includes configuring policies, schedules, data retention, and log monitoring. \n\nProactively and continuously monitor backup routine success, identify failures and performance bottlenecks, and implement improvements to optimize resource utilization and execution time. \n\nData Recovery (Restore): Execute file, database, virtual machine, or full-system restoration procedures as requested by users or during emergency situations. \n\nMedia Management: Control and manage backup media storage, including LTO tapes, cloud storage, or virtual disks. \n\nRecovery Testing: Conduct periodic and simulated disaster recovery tests to validate plan effectiveness and identify areas for improvement. \n\nDocumentation: Maintain up-to-date, clear, and standardized technical documentation to foster collective learning regarding backup architecture, standard operating procedures (SOPs), and disaster recovery plans (DRPs). \n\nSupport and Service: Provide empathetic and assertive technical support, communicating transparently and focusing on definitive resolution; respond to and resolve backup-related support tickets and requests with rapid, efficient solutions. \n\nTraining and Innovation: Research emerging technologies and trends in backup and data recovery to propose more efficient and secure solutions for the company.\n\n\n**EDUCATION** \n\nBachelor’s degree in IT, Computer Science, or related fields.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766577765000","seoName":"infrastructure-backup-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itupeva/cate-network-sys-admin/infrastructure-backup-support-analyst-6484195399718612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"90d94da9-660d-4bc2-ac8b-7431da76c3c8","sid":"751a9a8e-8b92-4bf0-9e84-78ef1fe4bffc"},"attrParams":{"summary":null,"highLight":["Manage corporate backup solutions","Monitor and optimize backup routines","Perform data recovery in emergencies"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Indaiatuba,São Paulo","unit":null}]},"addDate":1766577765602,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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We seek a proactive profile with a sense of urgency, broad vision, and the ability to work dynamically and multitask.\n\n \n\nKey responsibilities:\n\n* Support corporate fleet management (basic control and monitoring).\n* Assist in third-party management and monitoring of suppliers and service providers.\n* Support area routines under supervision.\n* Assist in preparing and updating simple Excel reports for tracking indicators and operational performance.\n* Monitor field team requests.\n* Support monitoring of apprentices and interns.\n\n\nRequirements:\n\n* Bachelor’s degree completed in Administration, Civil Engineering, or related fields;\n* Valid driver’s license;\n* Knowledge of fleet processes and supplier management;\n* Intermediate-level Excel proficiency.\n\n\nInterested in this opportunity? 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Location:
Itupeva
Category:
Networks & Systems Administration

Indeed
Technical Support Analyst
Job Opening: Technical Support Analyst
Responsibilities
* Provide remote and on-site (counter) technical support to internal and external users.
* Diagnose and resolve issues related to hardware, software, and networking.
* Perform preventive and corrective maintenance on workstations and peripherals.
* Install, configure, and update Windows operating systems and corporate applications.
* Document incidents, solutions, and procedures in the service management system.
* Support continuous improvement projects for IT infrastructure.
Requirements
* Minimum of **2 years** experience in IT technical support.
* Advanced knowledge of the **Windows Operating System** (installation, configuration, troubleshooting).
* Experience with remote support (via remote access tools) and on-site support (counter).
* Strong communication skills and ability to interact effectively with users of varying technical proficiency.
* Ability to work collaboratively and under pressure.
Preferred Qualifications
* Basic knowledge of networking (TCP/IP, DNS, DHCP).
* Experience with incident management tools (Help Desk/Service Desk).
* Microsoft or equivalent certifications.
Benefits
* Transportation allowance.
* Collaborative environment and opportunities for professional growth.
Employment Type: Full-time, Permanent CLT
Compensation: R$2.000,00 \- R$4.000,00 per month
Benefits:
* Transportation allowance
Work Location: On-site

R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
R$2,000-4,000/month

Indeed
IT/Telecom Infrastructure Analyst
We are seeking a Senior IT/Telecom Infrastructure Analyst to support and evolve the IT infrastructure, ensuring high availability, security, performance, and resilience of on\-premises and cloud environments.
**Responsibilities and duties**
* Administer and maintain **on\-premises** environments, ensuring stability, security, and performance;
* Manage **Fortinet Firewalls (FortiGate)**, including security policies, VPNs, rules, and troubleshooting;
* Administer **UniFi Wi\-Fi** environments, ensuring coverage, performance, and availability;
* Manage and provide support for **CCTV** and **Access Control** solutions;
* Monitor infrastructure, services, and applications using **Zabbix and Grafana**, creating alerts, dashboards, and performance analyses;
* Administer **cloud** environments (AWS, Microsoft Azure, and DigitalOcean);
* Administer **virtualization** environments (VMware and Hyper\-V);
* Manage the lifecycle and refresh of infrastructure equipment;
* Manage Telecom: Internet links, VoIP telephony, and mobile telephony;
* Use and administer **GLPI** for incident management, asset management, contract management, and knowledge base;
* Coordinate technical support activities, ensuring compliance with **SLAs** and operational best practices;
* Generate, analyze, and present **performance indicators (KPIs)** and executive reports on infrastructure, support, and availability;
* Propose and implement **continuous improvements** focused on optimizing infrastructure, system performance, and resilience of critical systems;
* Document environments, processes, and technical standards;
* Analyze critical incidents and define corrective and preventive action plans.
**Requirements and qualifications**
* Completed bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or related Technology fields;
* Solid foundation in IT infrastructure (on\-premises and cloud), networking, and advanced technical support;
* Practical knowledge of cloud environments: AWS, GCP, and DigitalOcean;
* Practical experience with GLPI for incident, asset, contract, and knowledge base management;
* Experience generating performance indicator and KPI reports;
* Strong troubleshooting capability in critical, high-availability environments;
* Willingness to travel.
**Preferred qualifications**
* Fortinet, ITIL, AWS, or similar certifications;
* Experience with automation, scripting, or Infrastructure as Code;
* Participation in infrastructure deployment for large-scale events.
* Behavioral competencies
* Analytical profile with results orientation;
* Teamwork and strong sense of responsibility;
* Ability to organize and prioritize tasks.
**Additional information**
As a PJ contractor, you will be entitled to vacation after 12 months of contract, plus:
* **TotalPass**
* **Starbem**
At **Febracis**, we believe in the power of transformative connections.
We are not just a business school —
we are a movement that inspires change and builds extraordinary stories.
Our mission is simple yet grand: **to develop leaders, transform potential into results, and generate positive impact**
**in the world.**
We are people who believe that where limits exist, opportunities are born. That connection is essence, excellence is
the path, and transforming lives is our greatest legacy.
Being a **FebraLover** means living this every day.
It means acting with integrity, having purpose in every action, being the protagonist of your own story, and believing that success only makes sense when shared.
If you also believe that work and purpose go hand in hand, then this is your place.
**Join us in building an extraordinary world. Join us and become a FebraLover.**

Av. Dr. Álvaro Ribeiro, 489 - Jardim Deghi, Santana de Parnaíba - SP, 06502-181, Brazil
![IT Support Analyst [ITU]2 IT Support Analyst [ITU]65056538423426122](https://sgj1.ok.com/yongjia/_next/static/media/jobCardDefaultLog.f8e1a631.png)
Indeed
IT Support Analyst [ITU]
You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, information systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks, assisting users with questions regarding standard market applications, among others;
Responsibilities:
* Detect and resolve, both reactively and preventively, potential issues in IT equipment;
* Assess the condition of IT equipment;
* Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment;
* Perform on-site interventions to resolve incidents or service requests, or to conduct inspections;
* Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues;
* Identify and resolve issues related to network ports;
* Implement network resource sharing; identify issues in UTP cabling infrastructure;
* Support troubleshooting of physical LAN, WAN, and WLAN issues within a heterogeneous environment containing hubs and switches;
* Install, replace, and substitute defective IT equipment and components supplied and funded by the CONTRACTOR, provided such equipment is outside warranty.
* Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, and any other O.S.;
* Configure and install software on computers, laptops, and tablets;
* Remove previous versions and configure the new virtual environment (formatting), as defined by the CONTRACTOR;
* Reconfigure existing equipment and software;
* Install and configure workstations and printers;
* Support basic operations involving computers, printers, peripherals, and accessories at the respective DE of assignment and its UEs;
* Install network cards and update drivers;
* Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR);
* Perform data loading, purging, and transfer across storage media;
* Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others;
* Identify and resolve problems, failures, and technical non-conformities exhibited by computer resources (hardware and software) either in use or during integration;
* Support School Units in identifying, describing, and managing the workflow for opening warranty claims with equipment or service providers under active warranty.
Requirements
* Completed undergraduate degree
* Experience in remote and on-site IT support.
* Availability to use personal vehicle

R. Barão do Itaim, 57 - Centro, Itu - SP, 13300-090, Brazil
![IT Support Analyst [SAO ROQUE]3 IT Support Analyst [SAO ROQUE]65056538342785123](https://sgj1.ok.com/yongjia/_next/static/media/jobCardDefaultLog.f8e1a631.png)
Indeed
IT Support Analyst [SAO ROQUE]
You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks, assisting users with questions regarding standard market applications, among others;
Responsibilities:
* Detect and resolve, both reactively and preventively, potential issues in IT equipment;
* Assess the condition of IT equipment;
* Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment;
* Perform on-site interventions to resolve incidents or service requests, or to conduct inspections;
* Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues;
* Identify and resolve problems related to network points;
* Implement network resource sharing; identify issues in UTP cabling infrastructure;
* Support troubleshooting of physical LAN, WAN, and WLAN issues within a heterogeneous environment containing hubs and switches;
* Install, replace, and substitute defective IT equipment and components supplied and funded by the CONTRACTOR, provided such equipment is outside warranty coverage.
* Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, and any other O.S.;
* Configure and install software on computers, laptops, and tablets;
* Remove previous versions and configure the new virtual environment (formatting), as defined by the CONTRACTOR;
* Reconfigure existing equipment and software;
* Install and configure workstations and printers;
* Support basic operations on computers, printers, peripherals, and accessories at the respective DE of assignment and its UEs;
* Install network interface cards and update drivers;
* Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR);
* Perform data loading, purging, and transfer across storage media;
* Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others;
* Identify and resolve problems, failures, and technical non-conformities presented by computer resources (hardware and software) in use or undergoing integration;
* Support School Units in identifying, describing, and managing the workflow for opening warranty claims with equipment or service providers under active warranty.
Requirements
* Completed undergraduate degree
* Experience in IT support, both remote and on-site.
* Availability to use personal vehicle

R. Enrico Delacqua, 102 - Centro, São Roque - SP, 18130-460, Brazil

Indeed
Senior IT Infrastructure Analyst
**Your future deserves this energy!**
We believe the energy you invest in your career deserves a return.
That’s why we recognize our people’s dedication and are always looking for those who want to make a difference and build a prosperous, secure career path.
At CPFL, you’ll find a solid environment to grow with confidence, with security to evolve and space to build a purpose-driven future.
**Senior IT Infrastructure Analyst**
**Where you’ll work:** Campinas, SP
**Work model:** On-site
**Company:** CPFL Paulista – A company of the CPFL Energia Group
**Prerequisites:**
* Bachelor’s degree in Systems Analysis, Information Systems, Computer Network Technology, Computer Science, or related fields;
* Knowledge of IaC and CI/CD automation pipelines;
* Experience building and administering Pipelines;
* Proficiency and knowledge of Datacenter Infrastructure;
* Desired: familiarity with two or more tools: Jenkins, Azure DevOps, Terraform, Ansible;
* Public cloud certification required at Administrator or Architect level;
* Availability to work on-site in Campinas, SP
**Your day-to-day responsibilities:**
* Identify innovative IT infrastructure solutions;
* Drive improvements in IT infrastructure performance;
* Add value to IT infrastructure capacity management and planning;
* Ensure IT infrastructure availability;
* Anticipate issues and propose IT infrastructure solutions;
* Participate in the Procurement process, including technical preparation and evaluation of RFPs, RFIs, and tender documents;
* Mentor people, encouraging team development and learning;
* Propose improvements to IT infrastructure management processes, organization, and tools;
* Analyze and propose improvements to request processes from peer departments and business units.
**What we offer:**
* Transportation allowance;
* Meal voucher;
* Food allowance;
* Medical assistance;
* Dental assistance;
* 6-month maternity leave and 20-day paternity leave;
* Daycare allowance (subject to eligibility rules);
* Life insurance;
* Profit-sharing plan (PLR);
* Wellhub;
* “Fale Comigo” Program (free, confidential telephone-based support for psychological, legal, financial, and social assistance).
**Learn a little about us:**
We operate in Brazil’s electric power sector and have a solid history dating back to 1912, contributing to the development of the cities and states we serve through solutions in power generation, transmission, distribution, energy trading, and service provision.
Since 2017, the Group has been part of State Grid—the world’s largest electric power company—strengthening our growth strategy and leadership position in Brazil’s electric power sector.
Through our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people with the efficiency of our service network.
We believe diverse teams and an inclusive environment for all people are essential for the sustainability of innovative, customer-focused organizations; therefore, we value diversity and guide our actions to ensure an inclusive culture and equal opportunities for everyone.
Want to learn more about the CPFL Group? Visit: https://www.grupocpfl.com.br/

R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil

Indeed
FULL SUPPORT ANALYST - ON-SITE
**FULL SUPPORT ANALYST \- ON-SITE \- ALPHAVILLE**
**Description**
Second-level technical support role, responsible for on-site handling of highly complex incidents, VIP support, incident analysis, full equipment maintenance, and participation in infrastructure projects.
**Responsibilities**
* Handle and resolve medium-to-high complexity incidents (software, network, and hardware).
* Advanced support for Windows and macOS (user profiles, permissions, Active Directory, folders, policies).
* Prepare devices using corporate imaging, driver packs, and encryption (BitLocker/FileVault).
* Full support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).
* Support for corporate printers (network, print queues, mapping, drivers, scanners).
* Provide support to VIP users, ensuring speed, confidentiality, and excellence.
* Full maintenance: component replacement, testing, hardware diagnostics.
* Local network configuration and troubleshooting (Wi\-Fi, VLAN, VPN, proxy, DHCP, DNS).
* Videoconferencing support (Teams Rooms, Zoom Rooms, Logitech, Poly).
* Remote access, management, and troubleshooting via Intune, SCCM, or JAMF (Mac).
* Technical support for corporate mobile devices (MDM, email, apps).
* Triage and prioritization of tickets based on SLA, impact, and criticality.
* Execution of preventive routines and inventory updates.
* Documentation of procedures and records in the knowledge base.
* Support IT projects, migrations, rollouts, and large-scale updates.
**Requirements**
* Strong experience with Windows 10/11 and macOS.
* Experience supporting M365 (basic admin knowledge is a plus).
* Knowledge of Active Directory, Group Policy Objects (GPO), permissions, and drive mapping.
* Experience with MDM tools: Intune, SCCM, JAMF (Mac).
* Knowledge of corporate printer support and associated software.
* Experience in on-site and field support.
* Solid understanding of basic networking: TCP/IP, VPN, VLAN, DHCP, DNS.
* Familiarity with ITIL and SLA-based operations.
**Soft Skills**
* Customer focus;
* Verbal and written negotiation and communication;
* Strong interpersonal skills;
* Sound reasoning and argumentation;
* Creativity;
* Initiative and proactivity;
* Logical reasoning;
* Ability to work effectively in teams;
* Ability to work under pressure;

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Indeed
Level 2 Support Analyst (NO)
FCamara is seeking a professional to work as a Level 2 Support Analyst (Field Services) for an operation with a major company in the Environmental Services sector.
**Responsibilities and Duties**
1\. On-Site Technical Support:
. Install, configure, and maintain IT equipment—including computers, printers, servers, and networks—at users’ locations.
. Diagnose and resolve hardware, software, network, and operating system technical issues directly on-site.
. Perform preventive and corrective maintenance on IT equipment to ensure optimal functionality.
2\. Incident and Problem Management:
. Respond to technical issue-related service requests and tickets, identifying and resolving failures in systems or devices.
. Escalate more complex issues to higher-level support teams (e.g., Service Desk or IT specialists), when required.
. Monitor ticket status and ensure resolution within the shortest possible timeframe, aligned with priorities and SLAs.
3\. Network and Infrastructure Configuration:
. Install and configure computer networks, including cabling, network ports, routers, and switches.
. Verify and maintain local network infrastructure (LAN), ensuring devices remain connected and fully operational.
4\. User Training and Support:
. Provide on-site user support for equipment and software usage.
. Guide and train users on procedures and best practices to optimize tool and system utilization.
5\. Documentation and Reporting:
. Document performed activities, recording problem resolutions, configurations applied, and maintenance executed.
. Update the knowledge base with information about recurring solutions and newly identified technical issues.
. Generate incident and equipment maintenance reports for analysis and continuous improvement.
6\. Inventory and Equipment Management:
. Manage IT equipment inventory (e.g., PCs, printers, cables, accessories), ensuring inventory records remain up-to-date and necessary materials are available for support delivery.
. Coordinate equipment movement between units or departments, as needed.
7\. Security and Compliance:
. Ensure all devices comply with company-defined security standards (antivirus, encryption, strong passwords, etc.).
. Follow security procedures during equipment installation and maintenance to prevent data or infrastructure damage.
8\. Project and Implementation Support:
. Participate in projects involving new system or equipment rollouts, performing on-site planning and installation execution.
. Assist with data migration or system upgrades, as requested.
9\. Critical (Emergency) Issue Response:
. Respond to emergency situations—such as critical system failures or service outages—to minimize impact on users and business processes.
10\. Customer Relationship Maintenance:
. Deliver courteous and professional service, ensuring customer or end-user satisfaction during on-site visits.
. Establish effective communication with stakeholders, keeping users informed about progress in resolving their issues.
**Requirements and Qualifications**
1\. Academic Background:
Completed high school, with technical courses in Information Technology, Computer Networks, Electronics, or related fields.
Bachelor’s degree in Information Technology, Networks, or related disciplines (desirable, not mandatory).
2\. Professional Experience:
Prior experience in field technical support or similar roles involving IT equipment maintenance and user support.
Knowledge of hardware and computer network installation and configuration.
3\. Technical Certifications:
ITIL Foundation certification or a Technical Networking course (desirable).
Vendor-specific certifications (e.g., Microsoft, Cisco) are a plus.
4\. Technical Competencies:
Knowledge of hardware (computers, printers, routers, etc.) and operating systems (Windows, Linux, macOS).
Experience configuring networks and troubleshooting connectivity issues (cabling, switches, routers).
Basic knowledge of IT security (antivirus, encryption, firewalls).
5\. Interpersonal Skills:
Strong communication skills for interacting with users and customers.
Customer orientation and ability to clearly explain technical solutions.
Ability to work independently and manage time efficiently.
6\. Personal Attributes:
Proactive problem-solving approach.
Organized and detail-oriented.
Willingness to travel and flexibility regarding working hours.
**Here, we are \#OrangeBlood!**
We have been in the market for 17 years, partnering closely with our clients to deliver transformative experiences.
We are a global technology and innovation ecosystem; beyond Brazil, we operate across Europe and the UK, with offices in Portugal, London, Dubai, and the Netherlands.
**F for Formation: We believe in practicing a culture of knowledge sharing, community awareness, and that knowledge**
**holds the power to transform!**
We run initiatives and social actions promoting development—including the tech community Orange Juice, the Formation Program,
our leadership academy, and multiple partnerships with NGOs and Edtechs.
**At FCamara, everyone is welcome. For us, Diversity, Respect, and Ethics are non-negotiable—and part of our DNA.**
**So, are you ready to join an outstanding team and become the protagonist of your own story?**

Rua Primeiro de Janeiro, 364 - Centro, Nova Odessa - SP, 13380-013, Brazil

Indeed
10585074 - Senior Infrastructure Analyst
We are **Quality Digital**! Learn more about us:
* **A phrase that defines us** \- We are specialists in IT solutions and passionate about innovation!
* **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world.
* **Our culture** \- Even though we are apart, we are together. We hold ceremonies to get closer, share knowledge, and stay up to date with our company’s latest news!
* **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **there is room here for everyone**, regardless of race, gender, age, sexual orientation, religious belief, or disability.
* **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey?
**Responsibilities and duties** **What are we looking for?**
* A professional with strong communication skills to convey problems and solutions, as well as organizational skills.
**Your day-to-day will include:**
* Administering and providing support for the company’s infrastructure, focusing on WebLogic servers;
* Developing operational procedure documentation;
* Producing metrics and reports on processes;
* Providing support for database administration and cloud infrastructure;
* Creating and maintaining users and groups to grant access privileges;
* Implementing information security systems and tools;
* Administering network architecture;
* Proposing process optimization projects that lead to improvements in corporate services.
**Requirements and qualifications** **Requirements and qualifications:**
* Specialized support for datacenter environments, servers, networks, and databases (Microsoft SQL Server and Oracle);
* Management of physical servers; Hyper\-V and VMware-based clusters; and storage systems;
* Creation/configuration of virtual machines within clusters;
* Installation/configuration of switches and access points;
* Wireless network configuration;
* Configuration/verification of backup routines (daily activity);
* VLAN configuration on managed switches;
* Opening/monitoring service tickets with outsourcing vendors (servers, firewalls, internet links, antivirus, etc.);
* Managing wireless controller updates;
* Managing access point updates;
* Managing server operating system updates;
* Managing antivirus updates;
* Creating/maintaining updated documentation related to managed environments;
* Supporting the NOC team and the client’s specialists;
* Creating/managing/maintaining MS SQL Server and Oracle database instances;
* Escalating issues to responsible support teams.
**Nice-to-have:**
* Intermediate English proficiency.
**Working hours:**
* ****Monday to Friday, from 08:00 to 17:00.
* Work model: 100% on-site.
* Workplace: Valinhos, São Paulo\-SP.
**NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply! We’ll carefully analyze your profile considering all your qualifications.
**Additional information** **What you’ll find here:**
* A conducive environment for **learning** and **professional growth**
* **Performance evaluations** and **feedback**, aimed at the continuous development of our people
* **Meal and/or food allowance**, for grocery shopping and meals
* **Medical and dental assistance**, so you and your family can stay healthy
* **Pharmacy partnership**, offering discounts on medications
* **Childcare assistance**, according to current policy
* **Gym partnership**, to encourage you to exercise
* **SESC partnership**, offering varied cultural and leisure activities
* **Partnerships for your studies**, including language learning, technology, and online course platforms
* **Payroll-deductible loans**, with attractive rates + financial education program
* **Corporate University and knowledge pathways**, featuring diverse content on technology, soft skills, market trends, and much more
* **Employee referral program**, with opportunities for rewards and bonuses
* **Group life insurance**
Here, there’s no shortage of stories to tell!
So, how about grabbing your cup of coffee, tea, juice, or favorite beverage, learning more about us, falling in love with what we do, checking out our open positions, and joining this ever-growing team?

Rua Largo São Sebastião, 1 - Centro, Valinhos - SP, 13270-010, Brazil

Indeed
Support Analyst - Temporary
### **TEMPORARY POSITION – SUPPORT ANALYST I (IT)**
We have a **temporary opportunity** to work as a **Support Analyst I**, under a **vacation coverage contract**, in partnership with **CPTM**.
**Work location:** CPTM – Presidente Altino | Osasco/SP
**Working hours:** Monday to Friday, from 8:00 a.m. to 5:00 p.m. (subject to adjustments according to client demand)
**Contract period:** 01/26/2026 to 02/16/2026
**Employment type:** Temporary – Vacation Coverage
**Salary:** R$ 2.400,00
### **️ Main Responsibilities**
* Technical support to users (hardware and software);
* Installation and configuration of computers, laptops, and peripherals;
* Support for Windows operating systems (7/8/10/11);
* Support for Microsoft tools (Office, Outlook, Office 365, Teams, OneDrive);
* Installation of approved software (antivirus, PDF readers, plugins, etc.);
* Handling and logging of support tickets in the system;
* Basic infrastructure network support (cabling, crimping, switches);
* Updating knowledge base and technical documentation.
### **Requirements**
* High school diploma with a **completed Technical Course in IT** OR a Bachelor’s degree in IT (completed or in progress);
* Minimum **1 year of experience in technical support**;
* Advanced computer skills;
* Knowledge of Windows, hardware, networks, and Active Directory;
* Technical English for reading.
* **Preferred Qualifications**
* ITIL v4 or higher certification;
* Microsoft certification (MCSA or higher);
* Basic Linux knowledge.
### **Benefits**
* Meal allowance (R$ 30.00/day – 20% deduction);
* Transportation voucher;
* Health insurance;
* Life insurance;
* SESC membership.
### **Behavioral Profile**
* Strong oral and written communication skills;
* Organization, proactivity, and problem-solving focus;
* Ability to work effectively in teams.
Minimum Education Level: Bachelor’s Degree

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil
R$2,400/month

Indeed
Infrastructure Support Analyst
Do you enjoy challenges, have an analytical mindset, and seek a company where **innovation, collaboration, and continuous learning** are part of daily routine?
Then this position is for you!
**Responsibilities:**
* Customer support (via phone, WhatsApp, and ticketing system)
* Corporate email
* Printers
* Daily-use applications
* Office suite / Microsoft 365
* Resolution of low- and medium-complexity incidents
* Basic computer assembly and maintenance
* IP, DNS, Gateway
* Remote access
* User creation and password resets (Microsoft 365 / Active Directory)
* Ticket registration and updates in the system
* Escalation to Level 2 when necessary
* Support for simple deployments and field activities (when requested)
**Expected profile**
* Strong communication skills
* Organizational skills
* Willingness to learn and grow
* Proactivity
* Teamwork
* Focus on delivering solutions
Employment type: Full-time CLT contract
Salary: R$2,500.00 – R$2,600.00 per month
Benefits:
* Meal allowance
* Transportation allowance
Selection question(s):
* Do you hold a Brazilian driver’s license (CNH) category B? If yes, do you regularly drive?

R. Prof. Antônio Rafael, 109 - Vila Virginia, Jundiaí - SP, 13209-060, Brazil
R$2,500-2,600/month

Indeed
Junior Infrastructure Analyst
We are looking for a professional focused on IT infrastructure, with an analytical, organized profile and willingness to develop technical skills. The role will be responsible for supporting the technological environment’s operations, ensuring stability, security, and efficiency of services.
Key responsibilities:
* Provide Level 2 support for infrastructure-related requests.
* Assist in managing Windows servers and operating systems.
* Manage network and Wi-Fi infrastructure, including configuration, monitoring, and adjustments.
* Configure and maintain firewall rules to ensure security and appropriate access.
* Support planning and execution of infrastructure projects and changes.
* Participate in troubleshooting activities within critical environments to identify and resolve incidents.
* Contribute to reducing recurring alerts and incidents by proposing improvements.
* Monitor and support maintenance of physical computer and local network infrastructure.
* Assist in vendor analysis and tasks related to antivirus and security.
* Ensure availability, performance, and efficiency of IT services.
Minimum Education: Bachelor’s Degree

Rua Rangel Pestana, 268 - Centro, Jundiaí - SP, 13201-000, Brazil

Indeed
Microsoft Endpoint Infrastructure Analyst
An Information Technology Services company is seeking a Microsoft Endpoint Infrastructure Analyst in Pirapora do Bom Jesus.
FOURSYS is a company specialized in software solutions and IT services. It focuses on innovation and efficiency to meet its customers' needs in the digital market.
**Responsibilities:**
Provide advanced technical support and resolve complex incidents related to the Microsoft environment. Administer and enhance device management policies in Microsoft Intune and Windows Autopilot. Perform task automation and advanced troubleshooting using PowerShell scripts. Collaborate closely with the Service Desk team and other internal teams to ensure service continuity. Document processes, procedures, and endpoint environment configurations.
Previous experience as an IT Infrastructure Specialist, Technical Support Analyst, Microsoft Systems Administrator, or Endpoint Support Engineer may indicate alignment with some of the activities of this position.
**Desired Qualifications:**
**Education:** Completed undergraduate degree
**Experience:** Relevant experience required
**Compensation and Benefits:*** Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:*** Contract: Hybrid \- Hybrid work model.
* Candidates from Araçariguama, Santana de Parnaíba, Cajamar, or Barueri are also eligible for this position.
* Duration: Full-time
* Working hours: To be determined.

Praça dos Poderes Municipais, 257 - Centro, Pirapora do Bom Jesus - SP, 06550-000, Brazil

Indeed
Senior IT/Telecom Infrastructure Analyst
We are seeking a Senior IT/Telecom Infrastructure Analyst to support and evolve our IT infrastructure, ensuring high availability, security, performance, and resilience of on\-premises and cloud environments.
If you take pride in serving, act with ownership, have the courage to make things happen, and are interested in joining a company that transforms people, apply now and become part of our journey!
**\#febralovers**
**Responsibilities and duties**
* Administer and maintain **on\-premises** environments, ensuring stability, security, and performance;
* Manage **Fortinet Firewalls (FortiGate)**, including security policies, VPNs, rules, and troubleshooting;
* Administer **UniFi Wi\-Fi** environments, ensuring coverage, performance, and availability;
* Manage and provide support for **CCTV** and **Access Control** solutions;
* Monitor infrastructure, services, and applications using **Zabbix and Grafana**, creating alerts, dashboards, and performance analyses;
* Administer **cloud** environments (AWS, Microsoft Azure, and DigitalOcean);
* Administer **virtualization** environments (VMware and Hyper\-V);
* Manage the lifecycle and refresh of infrastructure equipment;
* Manage Telecom: Internet links, VoIP telephony, and mobile telephony;
* Use and administer **GLPI** for incident management, asset tracking, contract management, and knowledge base;
* Coordinate technical support activities, ensuring compliance with **SLAs** and operational best practices;
* Generate, analyze, and present **performance indicators (KPIs)** and executive reports on infrastructure, support, and availability;
* Propose and implement **continuous improvements** focused on optimizing infrastructure, system performance, and resilience of critical systems;
* Document environments, processes, and technical standards;
* Analyze critical incidents and define corrective and preventive action plans.
**Requirements and qualifications**
* Completed Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or related Technology fields;
* Solid foundation in IT infrastructure (on\-premises and cloud), networking, and advanced technical support;
* Practical experience with cloud environments: AWS, GCP, and DigitalOcean;
* Practical experience with GLPI for incident management, asset tracking, contract management, and knowledge base;
* Experience generating performance indicator and KPI reports;
* Strong troubleshooting capability in critical, high-availability environments;
* Willingness to travel.
**Preferred qualifications**
* Certifications such as Fortinet, ITIL, AWS, or similar;
* Experience with automation, scripting, or Infrastructure as Code;
* Participation in infrastructure deployment for large-scale events.
* Behavioral competencies
* Analytical profile with results orientation;
* Teamwork and strong sense of responsibility;
* Ability to organize and prioritize tasks.
**Additional information**
As a PJ contractor, you will be entitled to vacation after 12 months of contract, and:
* **TotalPass**
* **Starbem**
At **Febracis**, we believe in the power of transformative connections.
We are not just a business school —
we are a movement that inspires change and builds extraordinary stories.
Our mission is simple yet grand: **to develop leaders, transform potential into results, and generate positive impact**
**in the world.**
We are people who believe that where limits exist, opportunities are born; that connection is essence, excellence is the path, and transforming lives is our greatest legacy.
Being a **FebraLover** means living this every day.
It means acting with integrity, having purpose behind every action, being the protagonist of your own story, and believing that success only makes sense when shared.
If you also believe that work and purpose go hand in hand, then this is your place.
**Come build an extraordinary world with us. Come be a FebraLover.**

Av. Dr. Álvaro Ribeiro, 489 - Jardim Deghi, Santana de Parnaíba - SP, 06502-181, Brazil

Indeed
Microsoft Endpoint Infrastructure Analyst - Alphaville
An Information Technology Services company is seeking a Microsoft Endpoint Infrastructure Analyst in Barueri (Alphaville).
FOURSYS is a company specialized in software solutions and IT services. It focuses on innovation and efficiency to meet its clients’ needs in the digital market.
**Responsibilities:**
Provide advanced technical support and resolve complex incidents related to the Microsoft environment. Administer and enhance device management policies in Microsoft Intune and Windows Autopilot. Perform task automation and advanced troubleshooting using PowerShell scripts. Collaborate closely with the Service Desk team and other internal teams to ensure service continuity. Document processes, procedures, and endpoint environment configurations.
Previous roles such as IT Infrastructure Specialist, Technical Support Analyst, Microsoft Systems Administrator, or Endpoint Support Engineer may indicate alignment with some of the activities for this position.
**Desired Qualifications:**
**Education:** Bachelor’s degree completed
**Experience:** Relevant experience required
**Compensation and Benefits:*** Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:*** Contract: Hybrid — Hybrid work model.
* Candidates from Jandira, Carapicuíba, Itapevi, or Santana de Parnaíba are also considered for this position.
* Duration: Full-time
* Working hours: To be determined.

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Indeed
Junior Infrastructure Services Analyst
**Your future deserves this energy!**
We believe the energy you invest in your career deserves a return.
That’s why we recognize our people’s dedication and are always looking for those who want to make a difference and build a prosperous, secure career path.
At CPFL, you’ll find a solid environment to grow with confidence—security to evolve and space to build a purpose-driven future.
**POSITION**: **Junior Infrastructure Analyst**
**VACANCIES**: 01
**COMPANY**: Nect Serviços Adm Ltda (S003\)
**DEPARTMENT**: SSSI\-REAL ESTATE COORDINATION
**CITY**: Indaiatuba, SP
**Contract type: Temporary position, average duration of 7 to 9 months**
**Work modality:** 100% In-person
We are seeking a **Junior Infrastructure Analyst** to work in a strategic area, contributing to the organization, control, and efficiency of the company’s financial and operational processes.
**Prerequisites**
* Bachelor’s degree completed in **Business Administration, Accounting, Economics**, or related fields;
* Intermediate proficiency in the **Microsoft Office Suite** (Excel, Word, PowerPoint);
* Experience with **PROC\-V and Pivot Tables** in Excel is desirable;
* Knowledge of **SAP** is desirable;
* Availability for **100% in-person work in Indaiatuba**.
**Key Responsibilities**
* Analyze and perform daily scheduling of **automatic and manual payments** in the system, including registration of invoices and bills;
* Support employees and clients, adhering to **policies and service level agreements (SLAs)**, ensuring timely and high-quality service delivery;
* Perform **reconciliation of journal entries**;
* Execute **tax and duty payments** on behalf of the company;
* Maintain up-to-date the department’s **performance indicator spreadsheet**;
* Contribute to **operational process improvements**, interacting with IT systems and other departments;
* Support the development of **payment controls**, ensuring all documentation is properly approved and authorized.
**Desired Profile**
* Organizational skills and attention to detail;
* Sense of responsibility and commitment to deadlines;
* Strong communication and interpersonal skills;
* Proactivity and continuous improvement mindset.
**What we offer:**
* Transportation Allowance;
* Meal Voucher;
* Food Allowance;
* Medical Assistance;
* Dental Assistance;
* 6-month maternity leave and 20-day paternity leave;
* Childcare Assistance (subject to eligibility criteria);
* Life Insurance;
* Profit-Sharing Plan (PLR);
* Wellhub;
* “Fale Comigo” Program (free, confidential telephone-based support for psychological, legal, financial, and social assistance).
**Learn more about us:**
We operate in Brazil’s electric power sector and have a solid history dating back to 1912, contributing to the development of the cities and states we serve through solutions in power generation, transmission, distribution, energy trading, and service provision.
Since 2017, the Group has been part of State Grid—the world’s largest electric power company—strengthening our growth strategy and leadership position in Brazil’s electricity sector.
Through our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people via our efficient customer service network.
We believe diverse teams and an inclusive environment for all people are fundamental to the sustainability of innovative, customer-focused organizations; therefore, we value diversity and guide our actions to ensure an inclusive culture and equal opportunity for everyone.
Want to learn more about CPFL Group? Visit: https://www.grupocpfl.com.br/

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Indeed
Mid-Level Infrastructure Analyst
**Responsibilities:**
* Responsible for infrastructure and information security projects, from planning through execution.
* Develop and maintain technical documentation.
* Implement and maintain information security solutions, including anti-spam, antivirus EDR Defender, Fortinet firewalls, and Active Directory.
* Ensure environment connectivity, with a focus on Cisco technologies.
* Configure and manage Microsoft environments (Office 365 ADM, EntraID, MDM Intune, SharePoint).
* Manage vendors and partners, ensuring quality, productivity, security, and technological innovation.
* Contribute to information security by leading initiatives such as vulnerability management and mitigation, phishing campaigns, patch application, penetration testing, and hardening in collaboration with vendors.
* Manage observability tools (Zabbix/Grafana).
**Requirements:**
* Completed bachelor’s degree in Computer Networks, Computer Engineering, or related fields; postgraduate studies or an MBA are advantageous.
**Specific Knowledge:**
* Familiarity with ISO 27001/27002 standards and LGPD.
* Experience with security policies, phishing campaigns, SIEM, and SOC.
* Vulnerability management, patching, DLP, and hardening.
* Firewall configuration, preferably Fortinet.
* Antivirus, EDR, and antispam administration, preferably Microsoft Defender.
* Switch and wireless configuration, preferably Cisco.
* Network administration: TCP/IP, DNS, DHCP, VPN, routing protocols.
* Management of Microsoft environments: Office 365 ADM, AD, EntraID, MDM Intune, SharePoint.
* Experience with virtualized environments running Windows Server 2022–2025 and Linux/Debian.
* Observability tools (Zabbix/Grafana).
* Experience with ITSM, preferably GLPI.
* Asset management: hardware, software, and licenses.

R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil

Indeed
Senior Infrastructure Analyst – IBM Sterling Focus
**Work Model:** Hybrid (2 days per week)
**Location:** Alphaville – São Paulo
**Key Responsibilities:**
* Serve as administrator of the IBM Sterling B2B platform, Connect:Direct, SEAS, and
* Control Center.
* Serve as administrator of the Zena (Rocket) process automation platform.
* Identify opportunities to improve the current environment’s architecture (B2B, Connect:Direct, SEAS, and Control Center), targeting performance, high availability, and disaster recovery. Knowledge base articles
* Engage in problem management to resolve complex issues through
* collaboration with partners
**Required Qualifications:**
* Document and update Standard Operating Procedures (SOPs) and
* Engage in problem management to resolve complex issues through
* Proficiency in IBM Sterling (B2B, Connect:Direct, SEAS, and Control Center).
* Proficiency in job scheduler platform concepts (preferably Zena
* (Rocket) or Control-M (BMC)).
* Problem Solving: Strong problem-solving ability, with skills to diagnose and resolve IT issues.
* Script development (Python, Shell, and Batch).
**Desired Qualifications:**
* Knowledge of Windows Server and Linux RHEL 9 operating systems.
**Important:**
**During the hiring process, salary expectations and preferred employment type (CLT or PJ) will be validated.**
Job Type: Full-time CLT, Freelance / PJ
Compensation: R$7.500,00 – R$12.500,00 per month
Benefits:
* Health insurance
* Dental insurance
* Life insurance
* Meal allowance
Work Location: Hybrid remote work for Alphaville, SP
Expected Start Date: 01/05/2026

Alameda Mamoré, 302-440 - Alphaville Industrial - Alphaville Res. Um, Barueri - SP, 06454-040, Brazil
R$7,500-12,500/year

Indeed
Senior Infrastructure Analyst - Focus on Endpoint Administrator (Microsoft)
**Work Model:** Hybrid (2 days per week)
**Location:** Alphaville – São Paulo
**Key Responsibilities:**
* Provide advanced support to resolve issues with the Microsoft Office Suite
* on mobile devices, laptops, and tablets.
* Collaborate with the Service Desk to resolve and escalate complex issues.
* Document and update Standard Operating Procedures (SOPs) and
knowledge base articles.interaction with vendors or change management initiatives for improvements.remote), to reduce incidents and enhance user experience.
* Engage in problem management to resolve complex issues through
* Identify opportunities to improve the current environment (office-based and
* Enhance Windows Autopilot and Intune configurations.
**Required Qualifications:**
* Device Management: Proficient in Intune and Azure.
* Collaboration Tools: Familiarity with the Microsoft 365 suite, including
* Teams, SharePoint, and OneDrive.
* Knowledge of Active Directory and Entra ID.
* Scripting and automation workflow creation using PowerShell.
* Troubleshooting: Strong troubleshooting skills, with ability to diagnose and resolve IT issues.
**Preferred Qualifications:**
* Preferred certification: Microsoft 365 "Endpoint Administrator Associate"
**Important:**
**During the hiring process, salary expectations and preferred employment type (CLT or PJ) will be validated.**
Job Type: Full-time CLT, Freelance / PJ
Compensation: R$7.500,00 – R$12.500,00 per month
Benefits:
* Health insurance
* Dental insurance
* Life insurance
* Meal allowance
* Food voucher
Work Location: Hybrid remote work for Alphaville, SP
Expected Start Date: 01/05/2026

Alameda Mamoré, 302-440 - Alphaville Industrial - Alphaville Res. Um, Barueri - SP, 06454-040, Brazil
R$7,500-12,500/year

Indeed
Infrastructure Analyst Nr1 - Downtown
Human Resources Consulting is seeking an Infrastructure Analyst Nr1 professional in Hortolândia (Downtown).
Valor Potencial is a company focused on developing innovative solutions to maximize business performance. Its goal is to help companies identify and explore their growth potential.
**Responsibilities:**
Configuration of WIFI equipment. Functionality, connection, registration, and login testing of WIFI equipment. Maintenance of WIFI equipment. Rollout of WIFI equipment on buses, terminals, or bus stops. Electrical testing of wiring harnesses, fuse holders, and fuses. Installation of WIFI equipment on buses or terminals. Assembly and maintenance of racks, controllers, antennas, and cable TV outlets. Photographic As-Built reporting. Installation of links with fixed-line and radio telecommunications operators. Monitoring, cabling, and installation of infrastructure. Technical visits for project implementation and maintenance. Structured network maintenance. Heatmap generation. Hotspot monitoring. Usability of internal systems.
**Desired Qualifications:** **Education:** Completed technical education
**Experience:** Relevant experience required
**Compensation and Benefits:** * Salary: BRL 2,245.00
* Meal voucher
* Transport voucher
* Notebook
**Additional Information:** * Contract type: Permanent – On-site
* Duration: Full-time
* Working hours: To be determined.

R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil
R$2,245/month

Indeed
INFRASTRUCTURE ANALYST N1
WIFI equipment configuration;
Functionality, connectivity, registration, and login tests for WIFI equipment;
Maintenance of WIFI equipment;
Rollout of WIFI equipment on buses, terminals, or bus stops;
Electrical testing of wiring harnesses, fuse boxes, and fuses;
Installation of WIFI equipment on buses or terminals;
Assembly and maintenance of racks, controllers, antennas, and cable TV outlets;
Photographic report – As-built
Installation of communication links with fixed-line and radio telecommunications providers;
Supervision, cabling, and infrastructure installation;
Technical visits for project deployment and maintenance;
Structured network maintenance;
Heatmap generation;
Hotspot monitoring;
Usability of internal systems.
Employment type: Full-time CLT contract
Salary: R$2,245.00 per month
Benefits:
* Medical insurance
* Meal vouchers
* Transportation vouchers
Selection questions:
* Availability to work night shifts (weekdays) and occasional travel, weekends, and holidays?
* Valid driver’s license?
* Academic or technical background in IT, PC, notebook and server support, and basic networking knowledge?
* Easy access to Jardim Amanda I – Hortolândia?

R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil
R$2,245/month

Indeed
Senior Infrastructure Analyst
We are looking for a **Senior IT Infrastructure Analyst** to join our team. If you are committed, dynamic, and eager to learn, this opportunity is for you!
**Responsibilities:**
\- Perform preventive/corrective maintenance on equipment (Windows and Mac computers, EPSON/HP printers, industrial equipment);
\- Manage information security (LGPD, access control, backups, and monitoring);
\- Provide technical support to headquarters, branches, and remote teams;
\- Manage hardware inventory, contracts, and suppliers;
\- Ensure infrastructure performance and availability by defining and tracking KPIs;
\- Seek cost optimization through technological solutions and supplier management;
\- Document procedures and participate in continuous improvement projects.
**Requirements**
\- Bachelor’s degree in Network Administration, Information Systems, Computer Science, or related fields;
\- Solid experience in IT infrastructure with hands-on work in corporate environments;
\- Proficiency in Windows and macOS operating systems;
\- Experience with backup tools, access control systems, and network monitoring tools;
\- Knowledge of information security, best practices, and risk mitigation;
\- Familiarity with storage servers, industrial printers, and software such as Microsoft Office and Adobe;
\- Proactive profile with a strong sense of urgency and autonomy in problem resolution.
Benefits
Meal allowance;
Transportation allowance;
Unimed health insurance;
Uniodonto dental insurance;
Pharmacy benefit program;
Wellhub;
Payroll-deductible loan;
Partnership offering exclusive travel discounts;
Partnerships with universities and English language schools.
Employment type: Full-time CLT contract
Salary: R$4,000.00 – R$5,000.00 per month
Benefits:
* Health insurance
* Dental insurance
* Life insurance
* Meal allowance
* Transportation allowance

Alameda Itatinga, 1435 - Joapiranga, Valinhos - SP, 13278-480, Brazil
R$4,000-5,000/month

Indeed
Senior IT Analyst – IT Infrastructure
Imagine working at an institution with over 60 years of history, 40 school units spread across Brazil, and a mission to deliver quality education to socioeconomically disadvantaged regions—empowering our students to dream of a better future.
Our job openings are open to all individuals, regardless of their characteristics or particularities. Apply to this or other available opportunities on our careers page. If you know someone who fits the profile, share this job posting or our careers page. Join our team. Only education transforms!
**As a Senior IT Analyst – IT Infrastructure, your challenges will include:**
Monitoring SLA compliance, alerting on deviations, and proactively addressing recurring or structural issues;
Participating in internal and external meetings, committees, and executive presentations, supporting leadership with structured materials and analyses.
Researching emerging technologies to propose new possibilities;
Internally developing projects and/or managing vendors;
Proposing improvements to processes that can be automated or transformed;
Knowledge of applying security patches to servers and workstations at scale;
Experience with Windows Server operating systems;
Experience with Active Directory, DNS, DHCP, ADFS, and Group Policy Objects (GPOs);
Experience administering Microsoft Office 365 environments;
Experience administering Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune;
Activities involving log analysis, performance monitoring, environment health assessment, and troubleshooting;
Technical interface coordination with vendors and other departments;
Creating and maintaining documentation and procedures;
Managing the asset lifecycle, ensuring control over equipment and licenses;
**Benefits:** Transportation Allowance, Meal Voucher, Food Allowance, Medical Assistance, Dental Assistance, Life Insurance
**Required Qualifications:**
**Working hours:**
8:00 AM to 6:00 PM.
**Essential requirements:**
Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related fields;
Knowledge of the ITIL framework;
Root cause analysis capability and ability to implement preventive solutions;
Excellent communication and stakeholder engagement skills—both internally and externally;
AZ-104 certification – Microsoft Azure Administrator;
PowerShell scripting experience;
Willingness to work fully onsite.
**Desirable qualifications:**
MD-102 certification – Endpoint Administrator;
ITIL 4 Foundation and ServiceNow certifications;
Experience with automation, observability, and service management tools;
**About the company:** Founded in 1956 with the goal of promoting inclusion and social development, Fundação Bradesco has provided free, high-quality education to thousands of people.

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Indeed
Manufacturing Analyst / MES Support - 25105
### **Position Description:**
We are seeking a Manufacturing Analyst / MES Support professional to provide support, monitoring, and enhancement of Manufacturing Execution Systems (MES) and other shop-floor applications. The candidate will be responsible for ensuring operational continuity of systems, supporting implementations, and actively collaborating with local and global teams.
### **Responsibilities:**
* Manage the full ticket lifecycle: status updates, detailed action logging, analysis, incident resolution, and report generation.
* Support the planning and execution of MES-related implementations and projects focused on improvements and new solutions.
* Collaborate with internal and international teams to ensure integrated support and respond to high-priority requests within established deadlines.
* Provide support for other local applications related to the manufacturing environment, in addition to MES systems.
* Provide after-hours support when necessary to ensure operational continuity.
* Ensure compliance with internal policies, standards, and procedures.
* Work closely with development teams and functional areas to resolve application issues and address new requirements.
* Interact with end users to deliver support, training, and guidance aimed at improving operational processes.
* Collaborate with global teams to standardize and optimize production PC installations.
* Perform testing, validation, and management of new application releases.
* Develop and maintain automated tests to identify issues prior to go-live.
* Create and maintain technical and functional documentation.
* Plan, install, test, and monitor technical prerequisites on production PCs.
* Evaluate existing work processes and implement continuous improvements.
* Support integrations between shop-floor systems and other platforms such as SAP, PLCs, Reporting, and PLM.
* Participate in occasional travel to other facilities as required.
* Provide support for other IT demands (infrastructure and systems) following hiring.
* Act ethically, systematically, deadline-oriented, and with strong professionalism in a multicultural environment.
### **Requirements – Education and Experience:**
* Bachelor’s degree in a related field **or** at least three years of proven experience with production supervision software.
* Practical knowledge of hardware: industrial PCs, expansion cards (Applicom / Molex / Woodhead), RS232 serial communication, and industrial protocols (especially Ethernet/IP).
* Familiarity with vision inspection systems.
* Basic understanding of industrial automation, PLCs (Siemens S7, Allen-Bradley), I/O, PC integration, and OPC solutions.
* Proficiency in SQL and experience with databases (SQL Server).
* Advanced use of ticketing and incident management tools.
### **Technical and Behavioral Skills:**
* Strong ability to collaborate with functional and development teams.
* Clear and concise communication skills with users and global stakeholders.
* Proactive in identifying improvements and optimizing processes.
* Organized, disciplined, and skilled at prioritizing tasks.
* Ability to work autonomously and meet deadlines.
* Adaptability to multicultural and international environments.
* Willingness to undertake occasional travel.

R. Humberto Pescarini, 204 - Centro, Vinhedo - SP, 13280-262, Brazil
![IT Support Analyst [JUNDIAI]23 IT Support Analyst [JUNDIAI]648437481521951223](https://sgj1.ok.com/yongjia/_next/static/media/jobCardDefaultLog.f8e1a631.png)
Indeed
IT Support Analyst [JUNDIAI]
You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, information systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties;
Responsibilities:
* Identify and resolve, both reactively and proactively, potential issues with IT equipment;
* Assess the condition of IT equipment;
* Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment;
* Perform fieldwork to resolve incidents or service requests, or to conduct inspections;
* Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues;
* Identify and resolve problems related to network outlets;
* Implement network resource sharing; identify issues in UTP cabling infrastructure;
* Support physical troubleshooting of LAN, WAN, and WLAN in a heterogeneous environment containing hubs and switches;
* Install, replace, and substitute defective IT equipment and components supplied and funded by the CONTRACTOR, provided such equipment is outside its warranty period.
* Install, update, and configure antivirus security systems and supported operating systems (OS), currently Windows and Chrome, and any other OS;
* Configure and install software on computers, laptops, and tablets;
* Remove previous versions and configure the new virtual environment (formatting) as defined by the CONTRACTOR;
* Reconfigure existing equipment and software;
* Install and configure workstations and printers;
* Support basic operations involving computers, printers, peripherals, and accessories within the respective DE (Department/Division) and its UEs (Units);
* Install network interface cards and update drivers;
* Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR);
* Perform data loading, purging, and transfer across storage media;
* Execute data security actions such as backup, recovery, virus detection, disinfection of media and files, among others;
* Identify and resolve technical problems, failures, and non-conformities presented by computer resources (hardware and software) either in use or during integration;
* Support School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers under active warranty.
Requirements
* Completed bachelor’s degree
* Experience in remote and on-site IT support
* Availability to use personal vehicle

Rua Rangel Pestana, 268 - Centro, Jundiaí - SP, 13201-000, Brazil

Indeed
1039351 - Junior Support Analyst
**Job Opening: Junior Support Analyst**
**Location:** Hortolândia
**About the Position:**
We are seeking a professional to provide user support, ensuring the proper functioning of corporate systems, software, and equipment. If you enjoy solving problems and possess initiative, this opportunity is for you!
**Responsibilities:**
* Providing **Level 1 support**
* Installing, configuring, and troubleshooting systems, software, and applications;
* Delivering remote and on-site support;
* Relocating, replacing, and upgrading hardware and software;
* Providing technical support for home office environments for minor-issue corrections or configurations. **Requirements:**
* Experience installing software and maintaining computers, **even if in a personal context**;
* Proficiency with technology and user support;
* Availability for **on-site work**
**Preferred Qualifications:**
* • Basic knowledge of Operating Systems (Windows—primarily versions 10 and 11): Installation, network configuration, permissions, drivers, user profiles. • Basic knowledge of Networks and Connectivity (Network diagnostics using commands such as ping, ipconfig, tracert, TCP/IP, DNS, DHCP, Gateway, and VPN) • Basic knowledge of Information Security (Best practices: strong passwords, phishing awareness, access control, antivirus policies, firewall, backups, fundamental understanding of LGPD and data confidentiality) • Basic knowledge of Support Tools and Software (Office Suite, Microsoft 365, ticketing / ITSM systems, and remote access tools) • Basic knowledge of Hardware and Infrastructure (Basic assembly and maintenance of computers and laptops; diagnosing peripheral failures (monitors, mouse, keyboard, headset); driver installation; replacement of simple components (RAM, HDD, SSD).
Employment Type: Full-time CLT
Compensation: BRL 1,904.00 per month
Benefits:
* Medical insurance
* Dental insurance
* Food allowance
* Meal voucher
* Transportation allowance

R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil
R$1,904/month

Indeed
10506851 - Junior Level 2 Support Analyst
Description:
Requirements and qualifications:
* Office 365 knowledge – account creation, password resets, permission groups;
* Administration of other IT tools and resources such as: ADFS, AD, AD Connect, DNS, Windows, Firewall, Outlook, Skype for Business;
* Knowledge of Windows 10/11;
* Basic understanding of IT Governance (ITIL/Cobit);
* Equipment formatting;
* Create, update, and document procedures and best practices, always aiming for continuous improvement;
* Experience in operations within a support center governed by metrics/indicators, such as: SLA, SLO, FCR, TMA, TME, Abandonment Rate, Satisfaction.
* Higher education degree (completed or currently pursuing) in Information Technology;
Preferred qualifications:
* ITIL certification;
* Familiarity with ITSM tools, especially Topdesk;
Working hours:
* Monday to Friday, from 9:00 AM to 6:00 PM (one Sunday per month on-call);
* Work model: 100% in-person.
* Work location: Osasco, São Paulo – SP.
NOTE: Hey! Even if you don’t meet all the job requirements, we still encourage you to apply. We’ll carefully review your profile considering all your qualifications.
What we’re looking for:
* Experienced professional in Field Service to perform installation, maintenance, and technical support of equipment/systems;
Your day-to-day responsibilities will include:
* Providing user support via telephone, remote, or in-person assistance, and registering incidents to enable analysis and resolution, escalating them to resolver teams when necessary;
* Handling tickets related to operating systems, software, hardware, networks, and Microsoft Office Suite, as well as more technical requests concerning services, security, and products;
* Investigating, diagnosing, and testing solutions before contacting the requester;
* Interacting with clients at all hierarchical levels;
* Supporting end users by assisting and resolving their questions related to support/infrastructure/systems;
* Guiding users on current processes, policies, and procedures;
2512140202201920058

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Indeed
Senior Technology Analyst (Support and Service Management)
Description:
Education:
* Bachelor's degree completed in Computer Science, Engineering, Information Systems, or related fields.
Technical Knowledge:
* Experience in technical support and user experience management, with focus on hardware and IT vendor management.
* Knowledge of hardware specifications and their application in corporate environments.
* Knowledge of MDM, change management (CMs), and basic N1-level networking.
* Strong communication skills with both technical and non-technical stakeholders.
* Analytical, proactive, collaborative, and results-oriented profile.
* Familiarity with frameworks such as ITIL, COBIT, or similar will be considered a plus.
Responsibilities:
* Collaborate in user experience management, focusing on continuous improvement and optimization of deployed hardware performance.
* Assist in supervising and optimizing on-site (Field Services) and remote (Service Desk) technical support services, contributing to SLA compliance and service quality.
* Support the management and operation of mobile telephony infrastructure, ensuring availability and performance, as well as device configuration and maintenance—including MDM (Mobile Device Management).
* Participate in the control and review of IT service and solution contracts, ensuring compliance, performance, and cost-effectiveness.
* Manage vendors, including performance evaluation and support in negotiations.
* Monitor performance indicators (KPIs) and propose improvement actions for delivered services.
* Serve as a technical support point for resolving complex hardware-related issues and provide support in change management (CMs).
* Possess basic N1-level networking knowledge to assist in resolving connectivity and infrastructure issues.
* Participate in meetings with business units to understand requirements and align technological solutions.
* Assist in internal and external audits by providing evidence and reports on managed services.
* Contribute to fostering a culture of excellence in user support and service delivery.
2512130202201917870

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Indeed
Backup Infrastructure Support Analyst
**WE ARE XTREME IT**
Extreme quality has a method. At Xtreme IT, quality is not a promise—it’s a method. What we deliver goes far beyond backup or tools.
We deliver resilience, continuity, and real security for critical data. We are driven by a clear mission: to protect what keeps businesses running. And we achieve this by combining technology, intelligence, and our proprietary operational model.
**JOB SUMMARY**
Responsible for planning, implementing, managing, and monitoring corporate backup and data recovery solutions, ensuring the integrity, availability, and security of the company’s critical information. Works with discipline, a strong sense of responsibility, and an unwavering focus on quality, minimizing risks of data loss due to failures, disasters, or cyberattacks.
A key contributor to business continuity, providing analytical insight and proactive action across all routines of administration, verification, troubleshooting, and optimization of backup systems. Also actively participates in developing and executing disaster recovery (DR) plans, ensuring operational resilience and continuous learning in challenging scenarios.
**RESPONSIBILITIES**
Backup Solution Administration: Manage and maintain daily operations of backup tools (e.g., Dell NetWorker, Veritas, Veeam, Commvault, IBM Spectrum Protect, etc.) with excellence. This includes configuring policies, schedules, data retention, and log monitoring.
Proactively and continuously monitor backup routine success, identify failures and performance bottlenecks, and implement improvements to optimize resource utilization and execution time.
Data Recovery (Restore): Execute file, database, virtual machine, or full-system restoration procedures as requested by users or during emergency situations.
Media Management: Control and manage backup media storage, including LTO tapes, cloud storage, or virtual disks.
Recovery Testing: Conduct periodic and simulated disaster recovery tests to validate plan effectiveness and identify areas for improvement.
Documentation: Maintain up-to-date, clear, and standardized technical documentation to foster collective learning regarding backup architecture, standard operating procedures (SOPs), and disaster recovery plans (DRPs).
Support and Service: Provide empathetic and assertive technical support, communicating transparently and focusing on definitive resolution; respond to and resolve backup-related support tickets and requests with rapid, efficient solutions.
Training and Innovation: Research emerging technologies and trends in backup and data recovery to propose more efficient and secure solutions for the company.
**EDUCATION**
Bachelor’s degree in IT, Computer Science, or related fields.

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Indeed
Junior Facilities/Infrastructure Analyst
Are you already familiar with our products? Qboa, Supercandida, and Sense Qboa are present in millions of Brazilian households.
Now is your chance to join the team that drives all this efficiently and carefully!
We are looking for a Junior Infrastructure Analyst to join our team. We seek a proactive profile with a sense of urgency, broad vision, and the ability to work dynamically and multitask.
Key responsibilities:
* Support corporate fleet management (basic control and monitoring).
* Assist in third-party management and monitoring of suppliers and service providers.
* Support area routines under supervision.
* Assist in preparing and updating simple Excel reports for tracking indicators and operational performance.
* Monitor field team requests.
* Support monitoring of apprentices and interns.
Requirements:
* Bachelor’s degree completed in Administration, Civil Engineering, or related fields;
* Valid driver’s license;
* Knowledge of fleet processes and supplier management;
* Intermediate-level Excel proficiency.
Interested in this opportunity? Then join the largest company in Brazil!
Minimum Education Level: Bachelor’s Degree
Driver’s License Type: B
Willingness to travel
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance
* On-site meals
* Profit-sharing
* Basic food basket

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Indeed
SUPPORT ANALYST II – HOLIDAY COVERAGE – OSASCO/SP
*HOLIDAY COVERAGE POSITION – SUPPORT ANALYST II – OSASCO/SP*
Location: R. Zuma de Sá Fernandes, 360 – Pres. Altino, Osasco – SP, 06213-040
Working Hours: Monday to Friday – 8:00 AM to 5:00 PM (subject to change by the client).
Contract Period: January 26, 2026 to February 16, 2026 (TEMPORARY CONTRACT)
*What We’re Looking For:*
Bachelor’s degree completed in the IT field.
Experience: 3 years in the field.
Flexibility regarding working hours.
Certification: ITIL V4 or higher.
Certification: MD-102 Endpoint Administrator or equivalent.
*Specific Knowledge:*
Basic knowledge of Linux operating systems.
Advanced skills in maintenance and configuration of Microsoft Windows 7 or newer environments.
Active Directory authentication technology.
Office 365 and Office 2016 or newer suite.
Desktop Modem: MD-100 and MD-101.
Computer networks (wired and wireless), TCP/IP protocol, encryption, and wireless network security.
Advanced hardware maintenance skills.
Basic English for reading.
*Responsibilities and Knowledge:*
Providing support, installation, and configuration of new IT equipment, as well as reconfiguration of previously installed equipment.
Analyzing and diagnosing incidents to resolve issues, occasionally collaborating with vendors and other professionals.
Supporting installation and configuration of operating systems (MS-Windows 7/8/10/11 or their technological successors).
Supporting installation and configuration of native user tools on devices (MS-Office Professional, MS-Outlook, web browsers) or cloud-based tools (Office 365, Teams, OneDrive).
Installing standard, client-approved, and client-provided market software (antivirus agents, PDF readers, plugins, etc.).
Installing specific applications or information systems, provided that procedures, manuals, and/or tutorials are supplied; vendor or developer assistance may be required when necessary.
Inspecting and identifying issues in cabling systems, performing basic and occasional infrastructure network repairs—for example: crimping network cables and physically installing access “switches” into racks (without configuration or programming).
Recording, tracking, monitoring progress, and resolving service requests within the contractor’s adopted ticket management system.
Developing administrative procedures for implemented solutions addressing problems and incidents, including documentation and operational procedures.
Identifying tasks suitable for automation and developing or proposing tools to automate them.
Maintaining an up-to-date knowledge base: supporting review and updating of operational procedures (documents), researching new solutions, critically analyzing processes, and proposing improvements.
*What We Offer:*
Salary: BRL 2,651.48
Meal Allowance: BRL 30.00 per workday (20% PAT deduction)
Transportation Benefit (optional, 6% deduction)
GoGood
Life Insurance
SESC Membership
*Does This Fit You?*
Minimum Education Level: Bachelor’s Degree
Desired Fields of Study:
* Computer Engineering, Bachelor’s Degree
* Systems Analysis and Development, Bachelor’s Degree
* Information Technology, Bachelor’s Degree
* Telecommunications Systems, Bachelor’s Degree

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil
R$2,651/month
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