TECHNICAL SUPPORT ASSISTANT

Description

Job Summary: A professional to provide technical support in telecom, handle service requests, manage inventory, administer assets, and configure telephony services, ensuring service continuity. Key Highlights: 1. Telecom support and management 2. Call handling and resolution 3. Asset administration and telephony service configuration A consulting, recruitment, and selection company is seeking a Technical Support Assistant in Caieiras. Prud Consultoria offers corporate consulting services, focusing on customized solutions for process optimization. With an experienced team, it aims to help companies achieve their strategic goals. **Responsibilities:** Telecom support and management. Call handling and resolution. Inventory control of lines and devices. Asset administration. Configuration of mobile and fixed telephony services. Interaction with telecom operators and user support. Ensuring service continuity, information organization, and adherence to service level agreements. Previous experience as a Support Analyst, Support Technician, IT Assistant, or Help Desk Specialist may indicate alignment with some activities of this position. High school diploma required. Relevant experience necessary. **Compensation and Benefits:** * Salary: 3\.000,00 * Meal Allowance * Transportation Allowance * Medical Assistance * Education Assistance **Additional Information:** * Contract Type: Hybrid \- Hybrid work model. * Candidates from Franco da Rocha, Francisco Morato, Cajamar, or Mairiporã are also eligible for this position. * Duration: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00\.