Description
Job Summary:
Professional to assist students on internal platforms, focusing on retention and loyalty, and completing financial spreadsheets.
Key Highlights:
1. Student support and assistance on internal platforms
2. Focus on student retention and loyalty
3. Administrative support and process organization
Job Details:
* Provide student support via internal platforms, analyzing financial issues related to enrollment and clarifying doubts;
* Complete and manage spreadsheets, ensuring process organization and efficiency.
* Support student retention and loyalty initiatives.
* Provide necessary administrative support as required.
* Receive and process student enrollments and monthly tuition payments.
* Completed High School and/or currently pursuing a Bachelor's degree in Administration, Accounting, or related fields;
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
* Strong communication skills and customer service aptitude;
Monday to Friday, from 12:00 PM to 9:00 PM; Saturday, from 8:00 AM to 12:00 PM.
Salary + Transportation Allowance + Meal Allowance
REQUIREMENTS:
* Experience with in-person customer service
* Proactivity
* Responsibility
* Strong communication skills
Employment Type: Full-time, Direct Hire (CLT)
Compensation: Starting at R$1.850,00 per month
Benefits:
* Meal Allowance
* Transportation Allowance
Experience:
* Microsoft Office Suite (Mandatory)
* Customer Service (Mandatory)
License/Certification:
* Technical or Bachelor's degree in Administration or related fields. (Mandatory)