Receptionist

Description

Job Summary: We are seeking a welcoming and organized receptionist to serve as the first point of contact for Unifatra, valuing excellence in service and professional growth. Key Highlights: 1. Transform lives through education in a collaborative environment. 2. Provide welcoming and efficient service to students, faculty, and visitors. 3. Support administrative routines and organize the workplace. **Receptionist** **Transform lives through education—starting with yours.** At **Unifatra**, we believe education opens doors, creates opportunities, and transforms stories. We seek a welcoming, organized, and committed individual to be the first point of contact for students, faculty, visitors, and partners with our institution. If you enjoy working with people, value excellent service, and seek professional growth within a collaborative and dynamic environment, we want to meet you. **Main Responsibilities** * Greet students, faculty, visitors, and suppliers courteously, delivering welcoming and efficient service; * Provide in-person, telephone, and official institutional channel service, conveying information and directing requests to the responsible departments; * Manage and organize the front desk workflow, ensuring promptness and quality of service; * Assist with administrative routines and support institution managers and teams; * Organize documents, correspondence, and front desk support materials; * Maintain an organized workplace, ensuring a pleasant and well-structured reception area; * Support other administrative activities related to the role, as required by the institution. **Requirements** * Completed high school (currently pursuing or completed higher education is a plus); * Experience in customer service, reception, or administrative routines; * Excellent verbal and written communication skills; * Basic knowledge of Microsoft Office (Word and Excel) and computer literacy; * Empathy, courtesy, and problem-solving focus; * Ability to handle multiple tasks while maintaining service quality. **Preferred Qualifications** * Experience in educational institutions; * Knowledge of academic or administrative management systems; * Experience in customer service and administrative support. At **Unifatra**, every interaction represents an opportunity to welcome, guide, and contribute to building new stories. If you believe in the power of education, enjoy working with people, and wish to join a team committed to excellence and care, grow with us. **Work Schedule**: Monday to Friday (8:00 AM to 5:00 PM, with one-hour lunch break). Compensation: R$2\.000,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site