Collection Assistant

Description

**Job Opening: Administrative Assistant – Collections** ---------------------------------------------- SISCOB | In-person | Uberlândia-MG ### **About the Position** We are seeking an organized, communicative professional with strong negotiation skills to join our Collections team. The candidate will be responsible for customer service, financial negotiations, and supporting administrative tasks within the department. ### **Main Responsibilities** * Conduct negotiations with delinquent customers; * Perform proactive and reactive collections; * Provide in-person, telephone, and digital channel customer service; * Calculate late fees and other charges; * Issue payment slips (boletos); * Identify receivables, process credit postings, and clear/liquidate receivable instruments. ### **Requirements** * Completed or ongoing undergraduate degree in Law; * Experience in customer service; * Prior experience in collections is desirable; * Basic computer skills and proficiency in Microsoft Office. ### **Desired Competencies** * Assertiveness; * Persuasion; * Empathy; * Emotional intelligence. ### **Compensation and Benefits** Salary: R$ 1\.676,32 Commission based on company policy Benefits: * Transportation allowance; * Meal allowance; * Birthday day off. ### **Additional Information** Employment type: CLT (Consolidated Labor Laws) Working hours: Monday to Friday, from 08:00 to 17:48 (with 1-hour lunch break) Work mode: In-person ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Assertiveness, Persuasion, Empathy, Emotional Intelligence ### **Department:** SISCOB