Job Summary: This role involves supervising leaders and teams, ensuring excellent customer service, monitoring productivity and sales, analyzing data and competition, and managing cash and merchandise. Key Highlights: 1. A cheerful, welcoming environment full of opportunities for professional growth. 2. Values diversity, respect, ownership mindset, and teamwork. 3. Focuses on team development and motivation. **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail** sector with the purpose of **sharing our best to dress happier stories**. We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team. At **Caedu**, we believe in a **cheerful, welcoming environment full of development and professional growth opportunities**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. If you want to join a purpose-driven company with solid values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Supervision of Leaders and Team:** * Monitor and guide store leaders, ensuring all processes—including organization, product display, restocking, tidying, inventory, distribution, supervision, financial products, fitting room service, and sales area—are aligned with internal procedures, checklists, and company standards. **Excellence in Customer Service:** * Ensure outstanding customer service through team monitoring, guidance, and training, guaranteeing that Caedu’s standards are applied in all interactions. **Productivity and Results:** * Monitor hourly sales results for products and financial services; review task distribution; implement operational adjustments; and identify opportunities with the store manager to achieve and exceed store targets. **Data Control and Analysis:** * Prepare and monitor daily sales reports, income statements (DRE), financial products, targets, budgets, and inventory—entering transactions, verifying results, and reporting to the store manager. * Analyze back-office system records to prevent inconsistencies and internal fraud. **Competitor Analysis:** * Observe competitors’ campaigns, window displays, checkout lines, and pricing, flagging opportunities and actions to the store manager. **Cash Management:** * Participate in cash closing—verifying amounts and records, receiving the armored vehicle, checking cash, and correctly entering all information into the back-office system. **Merchandise Receipt and Restocking:** * Ensure accurate merchandise verification to avoid discrepancies, prioritizing restocking according to Sales Department instructions. **Delivery of Financial Products:** * Daily monitor the referral, approval, and delivery of financial products, guiding leaders to maximize results and sales opportunities. **Team Development and Motivation:** * Keep the team trained, motivated, and uniformly dressed, conducting meetings, trainings, and briefings. * Develop leaders through training, continuous monitoring, and defining individual action plans for advancement and internal mobility. **Requirements and Qualifications** **Must have:** * Bachelor’s degree in Business Administration or related fields (preferred). * Experience in leadership or supervisory roles within fashion retail. * Knowledge of retail sales operations and financial products (preferred). * Intermediate Microsoft Office skills. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Variable Compensation (per policy) Birthday Day Off Caedu Product Discount Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Path Program Online Learning Platform **For 50 years, we’ve transformed fashion retail with style, quality, and accessibility.** We operate in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e\-commerce platform serving all of Brazil. Here, you’ll find a cheerful, welcoming environment full of opportunities to grow and develop professionally. If you seek challenges, value ethics and respect, possess an ownership mindset, and believe that together we are stronger, **join Caedu!**