Job Summary: IT professional for first-level support, system/equipment maintenance, and remote technical assistance. Key Highlights: 1. First-level support and remote technical assistance 2. Preventive and corrective maintenance of systems and equipment 3. Opportunity for professionals with or without a degree in the field **Your talent completes us!** **Location:** Colégio Santo Agostinho – Contagem **What’s essential?** * Technical course in Computer Science, Information Systems, or related fields * Experience with responsibilities associated with this role **Your main responsibilities:** * Customer/user support: provide first-level support to resolve simple issues * Preventive and corrective maintenance: perform maintenance on systems and equipment, and assist with software and system installation, configuration, and updates * Remote technical support: provide technical assistance via remote access to users’ devices, supporting issue resolution **What boosts your chances?** * Ongoing or completed undergraduate degree in the field **What we offer:** * Life insurance * Transportation allowance * Medical assistance (nationwide coverage) * Dental assistance (nationwide coverage) * Meal allowance, including during vacation periods * Gympass – because your health and wellbeing (and that of your family) matter to us * Tuition assistance for children **If you are a person with a disability or have been rehabilitated, we would be delighted to receive your application!** Employment type: Permanent CLT contract Compensation: R$2.017,87 – R$2.500,00 per month