Back Office Assistant

Description

Job Summary: We are seeking a Back Office Assistant to support administrative, commercial, and operational routines, with emphasis on customer relationship management and process organization. Key Highlights: 1. Dynamic environment with direct customer contact 2. Learning and development opportunities 3. Focus on workplace safety and care for lives **Position**: Back Office Assistant? **Location**: Av. Palmeira Imperial, 225 – Bosque dos Buritis, Uberlândia/MG **Work Mode**: On-site ? About Cia do Treinamento We are the largest occupational safety company in Brazil, with over 15 years of history, nationwide presence, and a clear purpose: to protect lives and ensure safer workplaces. We provide specialized consulting services in Occupational Safety and Health (OSH) and environmental consulting, focusing on fuel stations and companies across various sectors. Our services range from training and technical report preparation to occupational assessments, leak testing, and solutions that promote compliance, efficiency, and safety for our clients. ? About the Opportunity We are looking for a **Back Office Assistant** to join our team and support the company’s administrative, commercial, and operational routines. This person will play a key role in customer relations, ensuring implementation of the Whistleblower Channel, supporting billing processes, organizing documents, and tracking internal requests—contributing to high-quality, agile, and well-organized operations. Day-to-day responsibilities include: * Implementing the Whistleblower Channel at client companies, configuring the platform and guiding responsible personnel on its use; * Monitoring registered reports, providing client support in case handling, action plan development, and feedback delivery—with HR team support when required; * Executing service and product billing, verifying documents, orders, and contracts to ensure accurate processing; * Issuing Technical Responsibility Statements (ART), organizing route orders, and supporting logistics for technical teams; * Reviewing quotations, entering sales into the system, converting approved proposals into orders, and performing necessary adjustments; * Registering e-learning trainings, providing operational support to the commercial department, and assisting with other back office administrative tasks. ? What We Expect From You * Organizational skills and attention to detail; * Strong communication skills and ease in customer service; * Proficiency in Microsoft Office and administrative routines; * Proactivity, commitment, and eagerness to learn; * Ability to work collaboratively and manage diverse tasks. ? Working Hours Monday to Friday – from **08:00 to 17:48** (with a 1-hour lunch break). ? Compensation and Benefits * **Salary**: R$ 1.914,00; * **Meal Allowance**: R$ 643.50 (with 20% employee contribution); * **Transportation Allowance**: as needed; * Life insurance; * Partnerships and benefits: Clube Tangará, SESC, and Iso Olhos; * Hot coffee every day; * Cozy rest area to recharge your energy. ? Why Join Cia? Here, every employee is a key piece in building a greater purpose: saving lives through prevention. If you thrive in a dynamic, organized environment with direct customer interaction and ample learning and development opportunities, this position is for you! ? **\#JoinCIA and grow with us!**