Description
Job Summary:
We are seeking a customer support representative with a strategic approach, ensuring efficient and humanized solutions in a startup environment that values autonomy and proactivity.
Key Highlights:
1. Strategic approach to customer service
2. Values autonomy and proactivity
3. Teamwork
We seek a customer support professional with a strategic approach to customer service, ensuring efficient and humanized solutions. As a startup, we value autonomy and proactivity, so it is essential that you demonstrate initiative and work effectively within a team.
**Requirements:**
\- Prior experience in customer service, customer support (SAC), or related areas.
\- Excellent verbal and written communication skills.
\- Crisis management and strategic customer service skills.
\- CRM knowledge and experience managing multiple tools.
\- Analytical ability and proactivity to solve problems and propose improvements.
\- Autonomy to manage tasks without losing alignment with the team.
Employment type: Full-time CLT
Salary: R$2\.100,00 \- R$2\.350,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal voucher
* Transportation voucher
Selection question(s):
* Do you have experience in customer support (SAC)?
* Do you reside in Uberlândia/MG?
Work location: On-site