Focuses on supporting the sales team by serving customers (phone/email), registering reservations, sending quotations, and updating systems to ensure hotel occupancy and goal achievement. * Customer service via phone and email, recording room and service requests; * Providing information about rates, hotel amenities, and procedures; * Registering reservations in the system, processing payments, and supporting the events team; * Assisting with complaint handling and post-sale follow-up to ensure guest satisfaction. **Requirements:** * Completed high school education; bachelor's degree in Tourism or Business Administration is desirable. * Intermediate Office software skills; * Proven experience in both inbound and outbound customer service; * Intermediate English proficiency is desirable. **Work location:** Avenida Presidente Antônio Carlos, 7456, São Luís neighborhood. **Monday to Friday, from 08:00 to 18:00** Compensation: starting at R$1\.815,05 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Partnership agreements and commercial discounts * Food voucher * Meal voucher * Transportation voucher Workplace: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
