Job Summary: Acts as a facilitator, promoting a calm and efficient experience for the patient while supporting communication and well-being. Key Highlights: 1. Promotes a calm and comfortable experience for the patient 2. Assists communication among the patient, family members, and medical staff 3. Creates a more welcoming and humane environment We are an institution whose pillars are tradition and innovation. Santa Casa da Bahia is a charitable social assistance association committed to practicing charity and delivering services in health, education and research, culture, social assistance, and education—without subordination to the State or the Church. This secular institution, which **has always served the well-being of Bahia's population**, strategically guides its management so that employees and volunteers adhere to the same philosophical foundation, enabling society to understand the entity's identity. **Business**: Caring for individuals and promoting their dignity **Mission**: To implement solidarity-based actions in health, education, culture, and social action, inspired by ideals of mercy. **Vision**: To be recognized as Brazil's best and most comprehensive philanthropic institution. **Responsibilities and Duties** Acts as a facilitator, promoting a calmer, more comfortable, and efficient experience for patients during their hospital stay. * Receives patients and visitors courteously, guiding them regarding procedures, department locations, and hospital services. * Helps organize and schedule exams, consultations, and procedures, facilitating communication between patients and medical staff. * Provides a more welcoming and humane environment, helping reduce stress for patients and their families during hospitalization or treatment. * Supports communication among patients, family members, and hospital staff to ensure questions are clarified and care is delivered efficiently. **Requirements and Qualifications** * Completed high school; * Bachelor’s degree in progress (preferred); * Experience in public service at hospitals and clinics; * Basic computer skills; * Flexible availability for work hours. **Additional Information** **Workload:** * 44 hours per week **Work Regime:** * On-site **Benefits:** * Market-competitive salary * On-site meals * Co-payment medical plan * Dental plan * Life insurance We are delighted by your interest in joining our team of approximately 5\.500 employees. Before learning more about your professional profile, we invite you to explore the history of Santa Casa da Bahia, a philanthropic institution dedicated to helping those most in need. In 1549, when Tomé de Sousa served as Governor-General of Brazil, a rammed-earth and thatch house was built in the Historic Center of Salvador. For nearly 200 years, it housed the Hospital de Caridade—the first hospital in the state of Bahia and the only facility providing care to Bahians at that time. Only on July 30, 1893, was the Santa Izabel Hospital (HSI) constructed in the Nazaré neighborhood of Salvador, replacing the former healthcare unit located in Pelourinho. The original hospital building became the administrative headquarters of Santa Casa da Bahia and, in 2006, was transformed into the Museum of Mercy. Santa Casa da Bahia is a charitable social assistance association committed to practicing charity and delivering services in health, education, research, culture, social assistance, and education—without subordination to the State or the Church. **\*Santa Casa da Bahia DOES NOT request payments under any circumstances related to employment opportunities, nor does it request PIX transfers for job-related training courses or personal data submission via messages. Our sole platform for receiving resumes is Gupy, and all stages of the hiring process are also conducted exclusively through this platform, requiring login credentials registered directly by users as platform customers.\*** **Stay alert and protect your data!**
João Silva
Indeed · HR
João Silva
Indeed · HR
