Job Summary: A Picker is responsible for ensuring efficiency and accuracy in picking goods for e-commerce and delivery operations, guaranteeing service quality and customer satisfaction. Key Highlights: 1. Customer service via phone and WhatsApp 2. Picking and verification of products according to orders 3. Supporting store departments and organizing deliveries #### **About the Position:** As a Picker, you will be responsible for ensuring efficiency and accuracy in picking goods requested by customers through e-commerce and delivery channels. Your role will be essential in guaranteeing service quality and customer satisfaction—from initial contact through to final preparation for delivery. #### **Main Responsibilities:** * Provide customer service via phone and WhatsApp, offering support and information as needed. * Pick products according to received orders, ensuring item accuracy. * Verify picked goods against customer requests to confirm compliance. * Support various store departments, contributing to overall organization and smooth operations. * Assist with cleaning and organizing product/picking boxes and freezers. * Collaborate in organizing deliveries, ensuring orders are ready and properly identified. #### **Mandatory Requirements:** * Completed high school education. * Minimum 6 months of experience as a Picker or in a similar role. #### **Benefits:** * On-site cafeteria. * Health insurance plan. * Dental insurance plan. * Group life insurance. #### **Work Schedule and Hours:** Availability to work at any store within the group.